Pavilion 15-ab030TX: plugged in, not a problem, Windows 10 load

HP Pavilion 15-ab030TX. Laptop is around the age of 14 months. I got the dreaded error "plugged not charging. Laptop is running the latest version of Windows 10. The battery and the ac adapter drivers are all up to date. I downloaded and ran the test battery HP Support Assistant, and he says: my battery was OK.

The ESC-> F2 battery diagnostic tool is not in my bios because I did a clean installation of the operating system...?

How can I solve this plugged not charging error. I'm 73% of battery.

Then I unplugged the adapter CA of the wall took a paper clip and shorted the DC plug with a paper clip. Did not help.

Help, please. Thank you!

Hello GBL84,

Thank you very much for your detailed response. I turned the laptop off, took out the battery, expected 3 minutes, return to and turned, put the battery on the laptop.

Now the battery works great! I'm at 100% charge.

I was very happy that this simple thing worked.

Thanks again for your response. Kind regards

Leveneur

Tags: Notebooks

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