Pavilion 15 p-018tu: laptop HP with windows 10 stop problem

My HP laptop is Pavilion 15 p-018tu with windows pre-installed 8.1 unilingual. I've updated to windows 10 about a month ago. Now, my laptop is not properly blocking down. The screen goes black but the power button light turns on for a long time and it lights never out. Whenever I had to press and hold the power button to stop it. I found on the internet that downgraded to management engine intel version 9.5 will work, but my engine management intel is version 9.5. Now what to do? Is there a permanent solution?

Hello

Thanks for posting in the HP Support forum. Welcome!

I just checked and I see that your computer (this model) does not officially support Windows 10, meaning never officially exit HP Win 10 drivers for this device. http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-15-notebook-PC-series/5355006/model/5393349

It is made in the implementation and tested with Windows 7 or 8/8.1.

I recommend that return you to Windows 8.1 (your previous version of Win) in order to solve this problem and to have a fully supported features.

If you upgraded to Win 10 less than a month ago, you can use the built-in options to return to the old version of Windows, as explained here > > http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/

If you upgraded to Win 10 more than a month ago, you will need to perform a system recovery to factory default state HP recovery. More information:

> > http://support.hp.com/us-en/document/c04758961#AbT9 and

> > http://support.hp.com/us-en/document/c04758961

Windows 8.1 is the right operating system and will be well supported by Microsoft until 2023.

Before making a drop of ratings, please backup your important files on an external device to cover yourself / your information / against potential incidents.

Tags: Notebooks

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