Display treble/bass and the wireless assistant reappear without asking confirmation

DV8t - 1100 we have 2 of these laptops in our office with this same problem. Solution?

Hello

First, perform a Hard Reset as follows.

Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery, connect the power adapter and start Notepad.

When windows has completely recharged, download and apply the update of the Firmware at the link below.

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-96360-1&cc=us&DLC=en&LC=en&OS=4062&product=4121367&sw_lang=

You have to restart the laptop again after you apply this update.

Kind regards

DP - K

Tags: Notebooks

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