Pavilion 17P047CI: do not know what the problem is.

I bought a black linear Recertified HP 17.3 "Pavilion 17-P047Cl PC laptop with processor of AMD A8-7050, hard memory of 8 GB, 1 TB and 8.1 of Windows of Walmart. I don't know that much about computers. But I know a little.  I picked up today and brought it home and started putting in place. I went through the first couple steps, and it is stuck on a screen that says ' almost ready don't shut down your PC "for over an hour now... What can I do? Is there something wrong with it? If I try to restart or something, which completely ruin it? I don't know what to do here. Any help is appreciated.

I should also mention that there are no numbers or anything outside the laptop... I have no idea how to get more numbers to help you. Unless I remove the battery, who would have turned off the laptop. And I think those are just the numbers of the battery?

JustJenn84

Hello;

Let me welcome you on the HP forums!

I read your post about the problems with your new HP PC and wanted to help.

You should not have problems with a PC this new.

My suggestion is right for you is to go back to Wal-Mart and request a refund or a replacement.

Good luck

I'm a volunteer and I do not work for, or represent, HP.
========================================================================
If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

Tags: Notebooks

Similar Questions

  • a pop up keeps saying your system administrator has blocked you from running this program, do not know what the problem

    ORIGINAL TITLE: Please help!

    a pop up keeps saying your system administrator has blocked you from running this program, do not know what the problem is please help

    Right-click on the program in question and click Run as administrator,

    When you are prompted, enter the administrator password.

    If you don't know what type of account you have.

    Click on the Start button in the taskbar and click on photo of your user name at the top.

  • Satellite L755D-S5104 - does not know what the problem

    Hello
    I keep a L755D-S5104.
    AMD A6 3420 M with Radeon 6520G
    4 GB of Ram
    500 GB hard drive.

    The problem with my laptop recently is that I am getting i/o device error (WriteToDisk) errors thus the laptop hangs / crashes with a screen of jibberish/sand-of looking.

    So far, I got error screen with my PC as well before and I'm pretty sure it's because of the unstable driver for video/chipset. I solved as before with the installation of older drivers (but for my laptop, I can't find a choice of versions)

    I don't know if my hard drive is the cause which as well (due to the error WriteToDisk) since mainly these two errors occur at the same time. Maybe my drive is in good health, but the video/chipset driver is causing the problem?

    My laptop temperatures are normal and there is no noisy fan noise etc.

    HDTune bad block scan displays the status of my drive HARD 100% OK but the chkdsk /r utility accidents near about 45000/67000 (screen white/jibberish causes), also, I have attached my laptop HARD drive to my computer and run the chkdsk utility it without error.

    I don't know what to do? Given that I've hardly know his choice of drivers for S5104. The error started to appear since the last two days and before that my laptop was perfectly fine.

    Post edited by: zeineb

    On this virtual path, it is not easy to say what the problem is. What you can try is to do some tests and, as I see you do this very well.
    Try to get the new HARD drive and install original recovery image on it and to experiment with the settings and clean the preinstalled OS. If you do this thanks for posting comments.

    By the way: all the drivers, you should be able to find on http://support.toshiba.com/drivers
    Just put Satellite L755D-S5104 from here and you will get the list of all available drivers.

  • Reseantly I baught iphone 6splus after a month of sum for the blank page music player is plurarite of I don't know what the problem

    Reseantly I baught iphone 6splus after a month the music player sometimes blank page is plurarite of I don't know what the problem is.

    Try resetting your device. This will not erase your data stored on that device.

    • Press and hold the sleep/wake button
    • Press and hold the Home button
    • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

    Alternatively, you can go to settings - general - reset - Reset all settings

  • I recently got this blue screen and I don't know what the problem is.

    * Original title: blue screen problem

    Hello, I recently got this blue screen and I don't know what the problem is.

    I use a # model Sony Vaio VGN - FW510F & my graphics card is ATI Mobility Radeon HD 4650.

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    The blue screen mentioned this error: 0x000000EA

    More information about the problem:
    BCCode: 100000ea
    BCP1: FFFFFA80041B8170
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\020615-46550-01.dmp
    C:\Users\Andy\AppData\Local\Temp\WER-92976-0.SysData.XML

    Read our privacy statement online:
    Privacy statement for Windows 7 - Microsoft Windows

    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    Abui91

    These were related to the 5 year old video player.  I remove the current driver and install the latest driver available.

  • Printing of the .pdf of the 2013 project file will stop when the name of the file must be written. Project 2013 crashes. Anyone know what the problem is between 2013 project and Adobe Acrobat 9?

    Printing of the .pdf of the 2013 project file will stop when the name of the file must be written. Project 2013 crashes. Anyone know what the problem is between 2013 project and Adobe Acrobat 9?

    The family of products Acrobat 9.x passed in mid-2013 "end of Support".
    Using Acrobat 9 of MS Project via PDFMaker stops with Office 2007.
    To 2013 Office support, you must use Acrobat XI (11.0.1) or newer.

    A good reference:
    https://helpx.Adobe.com/Acrobat/KB/compatible-Web-browsers-PDFMaker-applications.html

    Acrobat Pro and Standard DC are what are currently available for purchase.

    Be well...

  • I visit my daughter and they have DSL but it so slow and Facebook does not completely load. How can I know what the problem is and fix it?

    I visit my daughter and they have DSL for the game but not a computer. I can connect to the internet with my laptop very well, but it is so slow and especially never finishes loading. Unable to get Facebook and Farmville to load correctly how to find what is the problem and ffix it? Its driving me crazy!

    Hi DonnaSuttles,

    ·         What operating system is installed on your computer?

    ·         If it works well before?

    ·         Did you do changes on the computer before the show?

    I suggest you to check and clean the boot if the problem persists.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

     

    Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 in the above article.

    You can also view the article mentioned for more information:

    Why is my Internet connection so slow?

    http://Windows.Microsoft.com/en-us/Windows7/why-is-my-Internet-connection-so-slow

    Let us know the results.

  • The battery of my computer does not load. I changed the battery and I changed the AC adapter, and I always get this message: "0% available (plugged in, not supported)" I don't know what the problem is.

    My computer the battery does not charge.  I bought a new battery and I changed the AC adapter but the battery still won't charge.  This is the message I get:
    0% available (plugged in, not charging) don't know why.

    Hello

    1. What is the number of brand and model of your computer?

    Let us try the steps mentioned below to see if the problem is resolved.

    Step 1:

    a. Click Start; type devmgmt.msc in the start search box and press ENTER.

    b. expand the batteries category.

    c. under the batteries category, right-click in the list of Microsoft ACPI compatible with battery control method and choose uninstall.
    WARNING: Do not remove the Microsoft AC adapter driver or any other compatible ACPI driver.

    d. on the Device Manager, click Action and then click Scan for hardware changes.

    Windows will scan your computer for hardware which has not installed the drivers and will install the necessary drivers to manage the battery power. The notebook should now indicate that the battery is charging.

    Step 2:

    If this does not work, try power cycling of your laptop by following the steps below.

    a. remove the battery from your laptop, and then press the power button to all 15 sec.
    b. now connect to the battery and check if it works.

    I suggest also, please contact your computer manufacturer to see if they have any suggestions about it.

  • BlackBerry Smartphones Major software problems, I don't know what the problem...

    Just got this phone off of a friend, but it has some minor problems...

    http://S604.Photobucket.com/albums/tt125/alexcarter96/

    Someone knows what's the problem?

    OK, now we're good.

    Let's get your OS reloaded on your phone.  If battery pull is not the case, should an OS reload.  Connect your phone to your PC and open BlackBerry Desktop Software.  Click the device in the upper part of the software and then update.  If no new version of the OS is available, click on see the other Versions and choose the one that says currently installed.

    Keep us updated on your progress.

  • Audio missing part of the element in Adobe Premiere Pro CS6, don't know what the problem is. Help?

    I use Adobe Premiere Pro CS6 on a MacBook Air. (I use an external hard drive for files and the project, don't worry). I'm editing an average movie film I already filmed and stored on my hard drive, however the audio is missing part of a clip when I open it in the program. When I play the original video in QuickTime format, the sound is fine. In Premiere Pro, the audio works at the beginning of the clip, then it just suddenly stops at a certain point and does not return. It stops at the same place everytime I play it. I tried to open Bars and tones, and I hear the tone very well. I tried to look at the audio mixer Panel, and nothing is cut or a smaller volume. I double checked to see if the clip is on and it is indeed turned on. As far as I know, there is no other clips blocking audio somehow. I tried to cut the video with the razor tool to see if he wanted to kickstart audio feedback, still nothing. I tried to change the name of the video. MTS of. AVI (tip, I found online), no change. I have really no idea what is the problem, or why the audio is missing. And I don't understand why it affects only part of the clip. The clip is around 10 - ish minutes and audio works for about the first ten seconds, then stops. He's a longer video which is about 20 minutes in the length, clip, that I'm getting is the last half of the video.

    If someone could help me with this, I would really appreciate it. It's for my graduation project and it is due in like a month, so I'm a bit required for the moment. If you have any other questions, please send them!

    I can't really give you a reason happens, but I can offer you some options to work around him.

    Open the item in Adobe Media Encoder and export it as a WAV file. See if the Audio is finished. If so, put that in first and make a subelement with the original video file.

    Again, NO idea why this might happen, but rather that why worry... Let's see if we can get your finished project.

    Good luck!

  • Lost a lot of contacts after ios 10 update, don't know what the problem is?

    After update of ios 10 I lost many of my contacts who have been saved. Went into settings, everything's fine, having a lot of problems doing my business, can you please say how the problem will be solved? Impossible to do a lot of my regular work. The problem must be solved urgently.

    Where exactly to save your contacts? Have they synced via iCloud?

  • Build error... Not sure what the problem is...

    Hello.. I was wondering if someone can help me with the bug on the compilation of this little program. I see the error, but I do not understand the cause. Your help would be appreciated.

    Lesson 2 building
    C:\Program Research In Motion\BlackBerry JDE 4.7.0\bin\rapc.exe-silencieux import =... name of code \lib\net_rim_api.jar = lesson 2 Lesson2.rapc warnkey = 0 x 52424200; 0 x 52525400; 0 x 52435200 "C:\Documents and Settings\***\Desktop\Misc\helloworld.java" "C:\Documents and Settings\***Desktop\Misc\Lesson2Screen.java".
    C:\Documents and Settings\***\Desktop\Misc\helloworld.java:11: cannot find symbol
    symbol: GreetingScreen, class
    Location: class HelloWorld
    pushScreen (new GreetingScreen());
    ^
    1 error
    Error! : error: failed java compiler: javac - 1.3 source-target 1.3 - g - O-d C:\DOCUME~1\***~*\LOCALS~1\Temp\rapc_78181880.dir - bootcla...
    Error while building project

    have you done an another class GreetingScreen in your project? Please check

    Press the button Bravo thank the user who has helped you.

    If your problem has been resolved then please mark the thread as "accepted solution".

  • I bought a new student permit and updated everything, even my account. I can't use it, and I don't know what the problem is.

    Creating cloud say, 'open' but when I click on it, a screen will appear: "'extend the subscription" "

    But I already have.

    Please, try the troubleshooting tips in the following documents:

    1. Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC
    2. Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

    Let us know if any of these steps fixes your problem.

  • Don't know what the problem with my laptop.

    My laptop looks like this (photo below) when I turn it on. I took him there to remedy because I was getting the blue screen, but when I came back they gave it to me like that and he told me it was a problem of graphics card but I am totally confused. Looking at the picture, you think that the screen is broken or is it a video/graphics card problem? The other possibilities? Thank you very much for your help!
    P.S. Isn't sure if it's necessary, but the model is dv7-4069wm

    @arelymedina,

    Yes, I think that this laptop screen was damaged.

  • I used creative cloud and have some newer version of the software problems. Please let me know what the problem is.

    Some how my computer isn't up-to-date CC.

    I tried to update the window and all other necessary processes, I think.

    Other think that I don't understand, it's computer mu co-labourers, all higher spec even with mine, is not question.

    I will attach my computer spec and the first version that I use.

    Please give me an answer please

    CPU.png

    Computer.png

    Office CC lists the applications as "up to date" when they are not

    -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

    - and added the step https://forums.adobe.com/thread/1529654

Maybe you are looking for