All other users MBP affected by keyboard and trackpad breaks/stands with El Capitan?

Other users MBP know breaks & entry lost with the built-in keyboard & trackpad since the upgrade to El Capitan? At least once every 90 seconds, the pointer freezes and stops the keyboard entry. Activity log report the errors that the device is not ready (see below). What happens on a Virgin installation on a hard drive reformatted with the installation of third-party software. I restored the system to Yosemite and the problem disappeared. Then a second, new installation and problem reports. It still occurs in the OS installer indicating this is an extension of the kernel or driver bug Apple. At the start of external drive and Yosemite from there is no problem so I am confident, that it is not defective hardware

This problem is specific to all versions of El Capitan.

19/01/16 6:32:04.000 PM kernel [0]: USBF: 1409.535 IOUSBHIDDriver (AppleUSBMultitouchDriverNoShim): RearmInterruptRead return 0xe00002d8 error (the device is not ready), not to issue any bed to device

19/01/16 6:34:46.000 PM kernel [0]: USBF: 1571.674 IOUSBHIDDriver (AppleUSBTCKeyboard): RearmInterruptRead return 0xe00002d8 error (the device is not ready), not to issue any bed to device

Workaround is to use a Magic Trackpad and keyboard USB.

I have the same problem with MacBookPro4, 1 and 4 GB of RAM, OS X El Capitan (10.11.3)

Have you found a solution?

Tags: Mac OS & System Software

Similar Questions

  • Failure of keyboard and trackpad MacBook Pro

    The keyboard and the trackpad on my Macbook Pro has stopped working properly. Here is the story:

    -from a few months, I noticed occasional problems where the keyboard and the trackpad may stop responding; a reboot always fixed it

    -a week, I woke up the Mac from sleep and he informed me that he could not find a keyboard or trackpad; given zero had no effect; keyboard and mouse USB Bluetooth worked

    -J' I reset the SMC. This has no effect

    -J' have tried a restore and noticed something very strange: because the restoration would take 6 hours or more, I needed to use the Mac, I cancelled restore... and the keyboard and trackpad worked well... for a day about

    -J' started having intermittent problems with keys does not, then the keyboard and trackpad stopped working again. It recharges worked, but only a couple of times and then I had to use the external keyboard and mouse once again

    -J' started another restoration, yet once I gave up because I needed access to the Mac... and the keyboard and trackpad work again.

    I intend to try a full restore of the day to the next.

    Other tips appreciated.

    OS X 10.11.5

    MacBook Pro (retina, 13 inches, early 2015)

    Hello CocoGriff!

    Thanks for reaching out on your trackpad and keyboard works intermittently on your MacBook Pro.  Looks like you've got a good start on things so far.

    Reinstall OS X can be good to rule out a software problem, causing their lack of reaction.  Before we get to that, you can try restarting in safe mode to see if they act even in safe mode.

    Follow these steps to start in safe mode.

    1. Start or restart your Mac.
    2. As soon as you hear the startup tone, hold down the SHIFT key.
    3. Release the SHIFT key when you see the logo Apple appears on the screen.

    Try safe mode if your Mac does not end commissioning - Apple Support

    If it is the same in safe mode, then you can proceed with reinstalling Mac OS X.

    How to reinstall OS X on your Mac - Apple Support

    I hope all is well! See you soon!

  • Keyboard and trackpad which does not Compaq presario CQ60

    Help!

    My keyboard and trackpad on my Compaq Presario CQ60 laptop do not react and do not have external devices to see if it is an internal matter. Cannot restart in Mode safe as the keyboard is unresponsive, however it allows me to type my password to access vista! I think I just lock the computer, but do not know how unlock, various forums have specified relocation drivers etc, but I am unable to do this without functional keyboard and do not know how if I pressed a key combination that caused it. I don't know if it's a problem of Vista or Compaq/HP.

    Immensely from any help appreciated!

    as far as I know, if you can type your password on the login screen, then the keyboard works, if the problem appears after the connection or it will appear when you are on your desktop screen, it may be a problem of operating system or a problem with corruption of user account

    the keyboard would be a hardware failure, if when you turn on your nb, there will be no ligts on the keyboard will make the capslock key does not illuminate or does not at all as long as you turn on the nb

    for the touchpad, try to check if its or disable... If there is a light orange above the touch pad then sound off, toggle the switch the light to turn to blue...

    so before anything else... TRY THIS FIRST!

    1. remove the battery

    2 disconnect the power adapter

    3. no power supply at all, press in and hold the button for 1 min... Be sure that it will be 1 min...

    technically, we call this HARD RESET... This process would free electricity static that could be included on the power button spout these electrostatic charges sometimes causes harware malfunctionalities...

    then it this step does not work... do this...

    try to go into safe mode by continuously pressing F8 during startup (press F8 when you see the hp invent screen), then you will be directed to advance startup options... Choose last known good config... Then, it will boot to the last known good setting...

    Please let me know if this does not work...

    Otherwise, ' choose repair your computer "on the start options... Choose the American keyboard layout... so if asked for a user name and password, you can change the administrator username username and then put your password... If you do not use any password leave it blank... then choose Startup Repair...

    Please let me know if this does not work...

    I hope this helps...

  • Internal standby mode keyboard and Trackpad no longer work after

    Since last week, after the "sleep mode" most of the time the keyboard and trackpad not working.

    External keyboard / mouse works via USB.

    If I reboot in safe mode, reset the NVRAM / PRAM / SMC, it seems to work for awhile yet.

    Has not installed a new best software to my knowledge.

    Any ideas?

    Same thing here. I tried to reinstall OS X and it worked for awhile, but now no way to solve this problem, I even haven't tried internet recovery. The funny part is that if you press power + shift + ctrl + alt when the mac is on it will restart, so the keyboard seems to be working. I really feel that it is a software bug in the firmware. Apple please fix this once and for all!

  • Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

    Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

    I don't know why vista windows no longer charge, or when the files and folders disappeared

    How Windows Defender is on this problem?

    Follow these steps to try to solve your problems of boot.

     

     

    Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Data recovery:

    1. slave of your hard drive in another computer and read/save your data out there.

    2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

    3 Alternatively, use Knoppix Live CD to recover data:

    http://www.Knopper.NET/Knoppix/index-en.html

    Download/save the file Knoppix Live CD ISO above.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://isorecorder.alexfeinman.com/isorecorder.htm

    Download the Vista software from the link above.

    After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

    Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

    Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1st in the boot order.

    Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

    When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

    Click on the icons of hard drive to open and to understand which drive is which.

    Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

    Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

    See you soon.

    Mick Murphy - Microsoft partner

  • MacBook keyboard AND Trackpad works do not!

    Hello

    This morning when I opened my mac, my keyboard and trackpad were insensitive. The only button that worked was the power button. I shut it down and then instead of open a log in screen, it opened to a screen that was an animation of an external mouse and trackpad. I could move the arrow when I plugged in the mouse, but I couldn't type. I do not have an external keyboard that I can plug so I don't know if it would work.

    Does anyone have any ideas on how to fix it? I need my laptop to work as soon as POSSIBLE!

    Thank you

    Try resetting the SMC

    Reset the management system (SCM) controller on your Mac - Apple Support

    This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

  • Keyboard and trackpad not working not

    Hello world

    so I bought my macbook pro in September 2015 and since then I have problems with the keyboard and trackpad doesn't work do not randomly. I brought the device to an Apple dealer and that they could not fix it, because at the point where the laptop was working fine. This morning I finally found something useful in the newspaper.

    First, while the keyboard and trackpad work not I received a lot of messages like this in the console:

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x402E, received 0x0000

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x0000 0x0000, received

    Then it happened:

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0xD8A4, received 0x0000

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer NAK received unit

    10/01/2016 11:09:19.000 kernel [0]: Error: AppleHSSPIController::doSPITransfer CRC of the device was not valid: calculated 0x45B4, received 0x0000

    10/01/2016 11:09:21.000 kernel [0]: AppleHSSPIController::_enqueueSPICommandGated SPICommand has expired. 208, transactionType 64, frameNumber 0 interface

    10/01/2016 11:09:21.000 kernel [0]: error: internal Apple keyboard / Trackpad::_DoDescriptorRequestGated has no question of error request: 0xe00002ed

    10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] [error] AppleDeviceManagementHIDEventService::processCriticalError received Critical Error: 0x00000010

    10/01/2016 11:09:22.003 SystemUIServer [404]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

    10/01/2016 11:09:22.003 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

    10/01/2016 11:09:22.004 SystemUIServer [404]: error: [AppleBluetoothHIDDeviceGen2] [_setEventService:] could not copy address BD_ADDR

    10/01/2016 11:09:22.004 blued [93]: [BluetoothHIDDeviceController] EventServiceConnectedCallback

    10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: button (0x03)

    10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleMultitouchDevice::start entered

    10/01/2016 11:09:22.000 kernel [0]: [HIDDEN] [MT] AppleActuatorHIDEventDriver::start entered

    10/01/2016 11:09:22.000 kernel [0]: enter BuildActDeviceEntry

    10/01/2016 11:09:22.000 kernel [0]: AppleActuatorDevice::start entries

    10/01/2016 11:09:22.000 kernel [0]: out of BuildActDeviceEntry

    10/01/2016 11:09:22.000 kernel [0]: Apple keyboard internal / Trackpad::start successful start

    and now everything works fine.

    Now my question is: can I bring my camera to a repair because it is still under warranty, but I need my laptop everyday. What should I do? Buy a new one and then put it back? I can't believe that I have questions about a machine, I paid over 2 k euros.

    Do you think is a hardware problem or an osx bug? I'm under 10.11.2 btw.

    Thank you.

    Not OK, so no support in this forum... I called apple and they told me I should put the laptop to apple repair center I did, but they could not reproduce the error (which is random) so that they could not fix it... Now, what are my options here? Am I stuck with a defective machine I paid 2400 euro?

    If you choose apple to have a portable stable and a good customer support as I have, please, be aware of this...

  • New keyboard and Trackpad 2 dock

    Anyone know if there are any third party docks/cradles that will house the new 2 keyboard Magic and Magic Trackpad 2?

    I have the docking station Henge Docks Clique I used for earlier versions of the keyboard and trackpad and hope that there is or will be one for new devices.

    I understand that I have upgraded to El Capitan so that Bluetooth is working with the new accessories? I'm on Yosemite at the minute.

    This could be the wanted http://www.woodys-shop.de/de_eu/trackpadtray/design-ab-10-2015/kirschbaumholz/in dex.php

  • keyboard and trackpad not working not not after changing the processor and motherboard

    After have changed the card motherboard and CPU for my dell latitude e6420, my keyboard and trackpad stopped working, there was no hard drive in the system, but external keyboard works and internal system in and trackpad worked perfectly before the changes. is this because the drivers have not been installed or what? or because it's a new motherboard? I can't access bios and it gives pxe - e61 media test failure of the cable

    later, I put a hard drive and still the keyboard and palmrest didn't always work. but again, I changed the jury and everything works fine!

  • All my USB ports are disabled; keyboard and mouse do not work, can not navigate to reactivate their?

    After installing Java rebooted my system update, while booting it showed Eroor message 'BootMGR' missing, disabled bymistake USB ports, now my keyboard & mouse not working does not help?

    Hi Abhi SR,

    ·        How do you disabled the USB ports?

    ·        What you did to fix the "BootMGR" error missing?

    If you have disabled the USB ports in the BIOS (Basic Input Output System), you will need to use a PS2 Keyboard and enter the BIOS for their re help.

    Note: Changing the BIOS / chipset can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/chipset can be solved. Changes to settings are at your own risk.

    Hope the helps of information. Please post back and we do know.

    Concerning
    Joel S
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Wireless keyboard and trackpad malfunction since El Capitan

    Since the upgrade to El Captitan, I turn my wireless keyboard works after almost every sleep system order of the to make it usable again. Otherwise El Cap or any application would react to shots of keyboard with a separate period and, often, repeating only one several times.

    With Yosemite, everything was fine.

    My configuration: trackpad, mouse mighty mouse and keyboard, all wireless, on a late 2013 27 "i7 iMac with 32 GB of RAM, no later than OS X.

    Any ideas?

    There are a number of issues to support why this could happen. Have you tried to reboot the device? Also - are the batteries discharged on the wireless keyboard and the magic trackpad?

  • HP Envy laptop - 15-ae011na: HP Envy - keyboard and Trackpad not working after the mode 'sleep'.

    HP Envy laptop - 15-ae011na

    I have this laptop for only 1 week, he did various updates. I guess that's from Windows 8 to 8.1. He also completed an update of the BIOS with HP Support Assistant.

    Question: When the awakening of my laptop mode 'sleep', my trackpad and keyboard do not work, I have unlock my PC using HP Simple pass, then press the power button to restart the machine.

    Troubleshooting: I followed some advice for troubleshooting on the support page which lead me to uninstall the keyboard driver then restart my machine. I have all the latest drivers aswell.

    Someone has an idea what might be causing the problem? Ideally, I'd like to do a restore or upgrade of Windows 10 immediately.

    Thank you.

    Looks like this has been caused some my driver problem with Windows 8.1 and I guess that's with HP SimplePass such that it would not recognize the keyboard and the trackpad after waking up to use it.

    I have upgraded to Windows 10 that looks like a solved the problem.

  • A Mac Mini laptop - link the keyboard and Trackpad?

    I get a laptop, but also want the option of using a Mac Mini with it. It has an HDMI port, so I think I could plug it into the Mac Mini, but the keyboard and the Trackpad would also connect?

    What yo mean by 'I get a laptop but also want the option of using a Mac Mini with it. It has an HDMI port, so I think that I could plug into the Mini Mac'.

    You cannot connect two computers via their HDMI output ports.

    A laptop Mac does not support the display of the target mode

    Use your iMac as a display with the target - Apple Support Display Mode

    You can use screen sharing via a network of control/use a Mac by another Mac.

    http://www.macissues.com/2014/05/07/how-to-set-up-and-use-screen-sharing-in-OS-x /.

    Everything you want to accomplish?

  • Using a new wireless keyboard and trackpad?

    Can you use a new Apple wireless keyboard and the trackpad designed for Mac OS with an ATV nine?

    Thank you.

    You must have the latest tvOS 9.2 update. Specifically, it adds support for keyboard not in the original. I doubt that she would support a trackpad; It's experimental. Furthermore, there is an app for Apple TV iOS. I paired a keyboard with my ATV, but use the remote to input keyboard app, because it's so convenient.

  • Boot Camp keyboard and trackpad will not work. They do in Fusion

    Hello

    I have a problem with my VM ware / boot camp of activation. I have a Boot Camp partition on my Macbook Pro. I am able to boot the disc using the fusion, but when I try to use Boot Camp coming to the windows activation screen and my keyboard and mouse do not work so I can't press the button to continue. I tried to boot into safe mode on boot camp and the keyboard and mouse are not recognized either. I tried to plug in a keyboard and a USB mouse generic and is not no longer works. I am running XP pro (not OEM version).

    Does anyone have any suggestions on a cure?

    Hi tsugua,

    This sounds like it may be more than one Apple, or Microsoft problem. However, my recommendation would be to ensure that the leopard drivers have been properly installed. To install the insert drivers your Leopard installation disc and run the setup.exe if is not autorun. So, make sure you run software updates of the Mac OS to ensure you have the latest version of the Bootcamp drivers.

    Let me know if this helps.

    Eric

Maybe you are looking for

  • Restore the option Save as / open with window...

    When you save a file of the interwebs, I used to give the open with option / Save as with a box to check to "do it every time. I clicked accidentally box when recording as it does so now present every time. I'm sure it's pretty simple and feel really

  • Open VI refers to a VI library project

    Hello my code name some subVIs by reference using "Open Reference VI" and "Call by reference" live now, 'Open VI référence' expects a path to VI: When the SubVIs sit in the same folder as the appellant VI, it is easy to simply provide the name of the

  • I lost my password for my email ID

    Hello My name is Nazir Dandoo I ave email ID "* address email is removed from private life." The last 3 days, I tried to open the above email ID but I couldn't open. Use this mail Id for last 10-15 years I don't remember the answer to secret question

  • When the update fails and I get an error message 80070663 how to proceed?

    I have windows vista home premium and when I try to download my security updates fails and I get the 80070663 error message and it does not allow me to get my updates. all of the suggestions. Thank you

  • Cannot set up wireless internet connection on my HP Pavilion new-1065dx dm4, please help

    Hi, I got the HP Pavilion dm4-1064dx for my birthday and I formatted and installed Windows 7 Enterprise Edition x 64. I installed the sound, graphics and chipset drivers from the Web site. But I can't get my wifi to work again. I tried to off the dri