Pavilion 20-b313w: confused about what I would do on my PC down performance.

I am very confused on what I should any performance drop in my PC. My desktop is an all-in-one HP Pavilion 20. The original operating system was WIN 8, current OS WIN 8.1. I have received my computer 08/11/13 and modernized to 8.1 WIN a few weeks later because of the boredom of his pop - ups. The first installation of the failed but the next day he installed on his own and was a success. Not for long after that I started having performance problems. Late development, freezes, screens white or black, poor and choppy graphics audio and app crashes (that have been fixed under the warranty of my HP). A few months after the 8.1 update, I received a message to HP Support Assistant, stating that my computer model is never tested with 8.1 and which could be the cause of performance problems. It also comes with a sweep of compatibility which was of no use since 8.1 was already installed and recommended that drivers become available or uninstall either wait.  I got tired of waiting so December 2014, I made an update to 8 and does a not reinstall the 8.1. I'm back from my excellent performance of computers. Unfortunately that was short-lived due to 8.1 it's self without an option to refuse, automatically reinstalled just a warning that in 2 days it will restart my computer to complete the installation. Happened last week and now my computer is back to low performance once again. The sound is choppy (especially when you're playing), after a few hours use a buzz began, initially it is jerky (on & off), then it becomes constant. Also slow loading and especially the cursor of the mouse that happens on and off delay. I checked Task Manager one day when that was happening and the disk and CPU were turning red and goes up to 100% and the memory of peaks as high, but not up to 100 (between points THAT MEM is still 30% maybe it's due to the recent installation of the Sims 4.  Today, I had a critical event arrives with the core power and my computer restarted, it's self. These are the questions that I need some help fixing, but I have questions that I hope can be answered here or is in the right direction for an answer. (1) how or where I can get a straight answer to my computer with 8.1 compatibility. When I got technical support from HP that I asked about the message, I got on their part and told me to ignore the message because they are compatible. But after I refreshed to WIN 8 the message came back and there was a note at the bottom of the page indicating that the message might be old and possibly there are drivers available. So I'm confused, if the two are compatible then why I experience the same problems that the message was listed as signs of incompatibility? (2) when I use HP Support Assistant to check updates no downloads are available, but when I use the driver and software page for the HP downloads by product website. It shows 10 available for audio download driver, driver chipset, graphics driver, network driver, BIOS, Diagnostics and multimedia software.  I should download them all or do I need to check them one by one to determine if they are old or new. (3) when my computer is idle why are background tasks performing analyses that show on my action Center icon but stop as soon as the cursor is moved? and how do I identify what background process & services can be completed or suspended to improve performance while playing the great resource with games like the Sims 4? Here is some info on my PC and I thank you for taking the time to help me.

20 - b313w

8.1 Windows 64-bit

APU E1 - 2500 AMD with graphics Radeon (TM) HD

Micron 4 GB 1600 MHz

AMD Radeon HD 8240

Resolution 1600 x 900

refresh rate 60

Sys. Council 2AFD 1.02

Sys. BIOS 80.04

Hard drive C: ST500DM002-1BD142, 445,78 go-go (405,48 free)

D: 17.71 GB (2.16 GB free)

Audio Realtek High Definition audio device

I suggest that you update your drivers of Windows 8 for version 8.1 of Windows drivers.

I had a quick glance and 8.1 Windows drivers are all new versions.

Start with the Chipset, video, then the others, but no BIOS [yet].

Reboot after each installation.

If the performance seems better after update your drivers to the Windows 8.1 versions then I suggest you also perform the BIOS update is also available.

Pavilion 20-B313W Windows 8.1 Driver Downloads

If you found my answer helpful please say thank you by clicking the s cursor Up icon. Thank you!

Tags: HP Desktops

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