BlackBerry smartphones, I am new and confused about things 'connection '.
I am a new BlackBerry - I have a Curve 8320, I am a small business owner, and I'm not connected to a BES. I use the BB Desktop Manager to synchronize with Outlook and to back up my BB and I did pretty well on most things, but I have still a few things that I leave me puzzled. In this forum, I will ask my "questions of confusion" about data options.
I have a data plan "pay as you go" with AT & T, my provider, because there is practically no cell reception at home where I work. (I not use my BB for email since I was at my computer most of the time). I have a home network set in place and I have incorporated a router that supports wireless. I have connected a netbook to the wireless network and used to surf the Internet, so I know that my wireless connection works. I also managed to create a wireless connection on my BB to this network and on the home screen, it appears the name of my wireless network when I am here at home, so, I know that the device is connected to my network.
BUT I don't think that I'm really using my home wireless network... I tried the other day browsing the Internet, and then AT & T told me that I hired data charges - I thought that I should not have if I wasn't using their network. Either I am wrong all assuming that they don't charge me if I use my network or I have something set up properly on my BB... someone can provide some guidance?
Then, I don't really understand what BIS... I searched through the KB and couldn't find something that sets actually BIS... could someone please explain what BIS?
Finally, can someone please explain the difference between "mobile network" and "wi - fi"? Apparently, if I disable "mobile network" I have no connection at all, including wi - fi. Is that the way things should be? But, I can turn off wi - fi and always get a connection (if I go out too far from my house, South
Thank you... and now I'm leaving the Forum of BB Desktop Manager to ask some questions here! Thanks to all who responded... I now have a much better understanding of the work of the whole thing "data". I disabled my LAN connection, which should avoid all charges. The part that confuses me the most, is that AT & T said would not have to pay to use my own wi - fi, but... it doesn't seem to be the case. So, McDonald's and Starbucks will work very well for me. Tags: BlackBerry Smartphones A few months ago, game with version 5.0 of the Blackberry device software. They then got it off their Web site. Now they brought. What's new with version 5.0? What it fix / improve 4.5? In addition, what is different with this version of version 5 on the previous version? Anyone know? OK, here's what I found the last 5.0 Sprint release (version 5.0.0.48 4): 5.0 includes the following improvements to device: (It of Sprint discussion forums and has been validated by a Sprint Admin) The new version will have probably some minor bug fixes and improved performance, as well as some behind the updates of the scenes that we do not really see. Just bought a Nikon d750 and confused about adobe LR4 and PS6 support for RAW files. I have 8.7 DNG, but I was wondering if LR and PS will import direct soon thanks for all the tips Support for the Nikon D750 was introduced in the last version of LR 5.7 and ACR 8.7 Novemder 18 2014. New updates for LR 4 were arrested when LR 5 was released on June 9, 2013. No other updates of bug fixes and new camera support. Nada, LR 4 will never support Nikon D750. The Nikon D750 was introduced on the market in September 2014 some 15 months after further development of LR 4 was arrested. You can use the Adobe DNG (free download for packing) program to convert your Nikon D750 Nef (raw) files in Adobe's DNG format which will allow you to import those into LR 4. This is the crutch provided by Adobe to allow the processing of raw files with versions out-of-date LR and ACR. You can also update the ACR for PS CS6 version 8.7 plugin that can also work with the raw files of the D750. For direct support in Lightroom, you will need to upgrade (paying) to version 5.7. My bb bold blackBerry smartphones get more heated and stops loading I have a bb bold 9780 which is about 9 months old... recently I started having this problem with my battery to reach extreme temperatures of 45 c and then sign shows a card that supposed to happen when my battery is fully charged, but gets to 40% and does not load then... I have to put my personal number near the ac to cool up to 29 c to recharge it. even the battery life is very poor... She is barely 4 hours on a full charge... I have 2 batteries... I have a 9000 "BOLD" and I of the 9780 and the two we live the same problems... Thanxx in advance Hello and welcome to the community! It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary: The results of this will show if your BB or your battery that has the problem. What you describe, it is likely that your BB, which is the root of the problem... to test, I recommend that you try to start safe mode: It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens. If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions. You may also use these tips: It is also possible that your BB has a problem at the level of the material which is the cause... and, of course, the internet remote diagnosis and operating system/software recommendations will be nothing if this is the case. Good luck and let us know! Hello I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page. So, that means? Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing. Please give a solution. Hello and welcome to the community! sanjoyshaw wrote: I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page. So, that means? KB02334 Indicators of State of network of networks GSM/GPRS/EDGE / 3G / 4G sanjoyshaw wrote: Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing. With a strong carrier network (for example, not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) : (1) registry HRT (2) Service reference books (3) restart to take batt I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support. Good luck! BlackBerry smartphone app error 603 and BBDS does not recognize my device Here's the situation: the battery ran out on my unit earlier this week. When I started to charge, the unit will start automatically restart. Before restarting, the messages "error app 603' and 'reset' appeared. If I click "reset", the whole process starts again. The previous messages in the forum I read about 'error app 603' suggested I should restore the device settings or reinstall the operating system. I tried to connect my device to my laptop via USB cable, however the computer will only recognize the connected device with a chime at the beginning of the discount to zero, followed quickly by a chime of disconnection being rebooted. The computer or software Deskstop BlackBerry recognizes the device while it is stuck on the '603 error message' app. What else can I try? Hello and welcome to the community! Here's a knockout who deals with this error: For the charging of the OS, you can better use this method... on a PC (you can't do this on MAC): (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. Sorry, already a moot point counts with the error. 2) uninstall all the BB OS packages from your PC, (3) make sure you have the BB Desktop Software already installed (4) download and install on your computer, the BB OS package you want: 5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files: (6) work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process: If, during the process of step 6, your BB presents "507" error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue. You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable. You may also use these tips:
If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure: Good luck and let us know! Password blackBerry Smartphones Forget bb id and how to save all contacts Hi all I forgot my password id bb and the issue of their safety. My id from bb using my yahoo account. I read all the forum and they said should create a new ID OK I'll do it. My question is: Thank you Hello and welcome to the community! For backup of your contacts from your Yahoo account, you will need to disable wireless synchronization. Go to contacts > Tap on the BlackBerry key menu > options > look for the e-mail account > tap on it, you will see the wireless sync if it is on you will see a control on the right uncheck it > click on the BlackBerry Menu button to memorize. Then try to fill, save, & include backup - capacity storage media, before to set up your unit to the factory to add your new BlackBerry ID, wen you create your new BBID with a different e-mail account, you will need to go this account email & confirmed your email with the password of the BBID this wen so that you try to reset in the future he won't ask answer you the question of safety. Step 1. How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software Step 2. How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings Step 3. How to create a BlackBerry ID Step 4. How to confirm a BlackBerry ID account Before you create a new BBID with a new e-mail test by removing the current BBID account it is required to use this e-mail even to create the BBID. If it helped you, click on like Good luck and let us know! Hello I have a blackberry id. Seems to work very well. BB App world installed on my latest version of phone. When I click on "I agree" the dialog box disappears, but when I click on my new world «The BB App world» and BB payment service additive... "dialog box is displayed again. Help, please Thank you Hello and welcome to the community! Here's a knockout who deals with this error: I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you. Good luck and let us know! BlackBerry Smartphones Lotus Notes mail and BB We cannot email from Lotus Notes on the BB. We can get the email from Verizon on the BB. We have set up the e-mail account of Lotus on the sprint.blackberry site. Sent us the notice of Activation. One of the two phones, that we even had a few emails, but only for 1 day, but no more. BB said that our Inbox is full on our server to Notes Domino email for these accounts. We have deleted / moved so everything except 20 emails. It has not solved the problem. Has anyone seen this problem? OK... now I understand better... in your first post, you had thrown me with the indication of the set up something about sprint but also mentioning something on VZW... It was a little confusing. FWIW - In BIS, you have the option to configure an e-mail account, hosted by your operator, it is only for your BB ([email protected] or something like that)... the people who use them in general do when their own messaging system cannot deal with internet (which prevents the BIS into it) - they transmit their internal to that account xyz e-mail so that they can see their email on their BB. It looks like your attempt to workaround (though using your account of the ASBL somehow). But, in your case, your email system is somehow in the face of internet, so on behalf of xyz is not necessary... good. Confusion cleared. What you try to do is indeed very frank--done in the face of your e-mail system internet via a POP server that integrates (probably it is back-end) to your internal Domino server. Cool. But, in order to dispel a little more - your carrier for your BB is sprint (from what I can tell). Therefore, with BIS, you don't have, as you say, "created the account email on the site sprint.blackberry.com" (thus leading to my confusion). Rather, what you've done, it's to create a BIS account on this site, in which you saved the credentials for your POP e-mail account, which is what is needed for the BIS to push emails to your BB. BIS is not a mail-server it is rather an intermediary between your mail server and your BB. Oh - another question... What is "quickr? Here are a few KB which may come in handy... not knowing what is the POP system, it is difficult to point in another direction. What I would say is remove the conduit BIS and recreate from scratch, using the methodology of integration (for example, via the site BIS of a PC rather than the bis device interface): BTW - if the Wizard do not configure properly of just put you in your e-mail address and password, then you may have to pretend out to put something wrong... so you will be able to get through the advanced screens and manually enter everything (the names server, the account credentials, ports, etc.). BTW2 - Ko above (KB10154) has several links below for troubleshooting steps to take... you might also need those (like these). You can be sure that your BB is properly registered on your corporate network. Registry of HRT: Return Service BIS directories: I hope that something it will be useful to correct this problem. Good luck and let us know! Hi all Have recently upgraded via the updater for Facebook v1.8.0.49 appworld In the previous version when a notification came through Facebook it would make appear an icon on the home screen of facebook and NOT send an email to the email address on blackberry. For example, I have an email address BIS set up on my camera (mobileemail.vodafone.net) and also have the blackberry facebook app messaging service enable (checked) in the facebook app and also the "blackberry Smartphone notifcation" checked in the facebook of PC through iexplorer. Before only facebook notifications came as the app or facebook knew it was the same address, since the upgrade I now get both an email to my BIS email account and a notification icon appears. I change anything in the options. (now tried logging in and out, reticking options, etc, nothing) Y at - it a new option, or is this a bug of upgrade. The application of face book has only delete the email and now sends to the device? Since typing this my wife with the 8520 just told me that she has the same problem. Does anyone else have this? This isn't a major problem as long as at least I'm getting a nowt rather than email and notification. Congratulations to all Read this article to see if there is something that could help you. http://www.BlackBerry.com/BTSC/KB17087 Several users have reported problems with the Facebook for BlackBerry notifications not to produce correctly with the new version 1.8, even with the settings correctly. I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too. Pls help me. Hello tooblackish Welcome to the Forums of the BlackBerry Support Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices. To solve your problem, I suggest to re-install BlackBerry Messenger! To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back. KB10040 : How to display or remove installed application on a blackberry smartphone Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even. Try it and tell us how it goes. _______________________________________________ Please note: If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance KB20554 How to back up and restore the BlackBerry Messenger contacts list BlackBerry smartphone email set up and old problems owner My brother gave me his old storm. I put my t mobile account chip and bought the data plan and most of the functionality seems to work (I think). Email my brother is still in the e-mail button and blackberry cannot connect to the mail server so that I can enjoy his email and put mine. Also when I make a call the "My number" shows the number of my brother. Is there a way to fix this. He needs to unregister somewhere. He needs to go to his carrier Version to change something? Hello and welcome to the community! Stop, go back and start over with this: Make 100% sure that your brother has completed all its stages before trying one of yours. Good luck! Constantly reset - blackBerry smartphones fail to halfway and starts again My phone is around the age of 2 months. My service is by ATT in the United States, but I am currently using the phone abroad - in Sydney, Australia. Some time earlier this morning [still asleep as alarm has not extinguished], the phone started to reboot. When it restarts, it fails to half way through and starts again. This has happened for more than 10 hours. I did have time to load any application again on it, it's in the same condition, he came. I just receive and send emails and text. I called ATT and the only thing they recommend is a new phone. However, they don't send it to me outside of the United States, they say that's not possible [although I pay for shipping]. I think that they have never heard of FedEx or DHL. So much for their international service. I have to coordinate shipping through my office to the United States. It will take me longer than I think I can live without the phone. I tried a battery that I know works and the problem persisted. I would like to clean the phone, but because I never get to the main screen, I can't do it using an application. Is it possible to wipe using a combination of keys? I can't do it from my PC that it does not recognize the phone as it is always set to zero. Any help would be greatly appreciated. David Hi and welcome to the Forums! Try this useful link: I hope it will be useful to your situation. Good luck! BlackBerry smartphones can not send and receive E-Mails / BB Internet Service does not Hello got a 9000 "BOLD" for Christmas and just move my Pearl 8100 via Switch Device Manager to 9000 "BOLD". One problem so far: although I copied all the data including my accounts of personal emails from the bead on the "BOLD", I can't send / receive E-Mails. Just found that Blackberry Internet Services do not now. If I understand the manual, I have to activate the device. I just sent the message HRT, but is it enough? In the email setup screen I just find the configuration of the company, not an option to set my personal E-mail-accounts. What should do? TIA Ralf Hello OK, now it works. The "BOLD" had to be activated manually by my carrier; He didn t connect automatically as it should. Then I had to make several soft resets, changed the unit - so I needed another site (country), not that we mention here - and finally the "BOLD" connected to the Initernet - finally! So, the BB seems to be a bit complicated; never encountered such problems using my Pearl. But in any case, now it works. Thanks for your support! BlackBerry smartphones lost the username and password Lost my username amd password to log in to the desktop software. How do I get there? Why can't blackberry just told me? !!! I have not found any access to "changing the password". When you say desktop what are you referring? The Blackberry Desktop Software doesn't have a name and password to use. If you connect a Blackberry that has a password and Desktop software will ask for this password if you connect the device. upgrated ISO 10... where AutoCorrect I upgraded my Iphone 5s with new ISO 10 software. However, I can see no longer auto correct... Please help Skype video Crash Windows 8.1 Whenever I try to access the video with Skype, it blocks my Dell coming 8 Pro running Windows 8.1. I tried to uninstall and install an older version of Skype. I've updated all my drivers Intel and Dell. I reinstalled the latest version of Skype. The Satellite 3000 x 4 battery not charging My battery will not charge on my laptop satellite 3000 x 4. I bought a new battery (second hand) and still it will not load. Is there a solution? I know that the battery that I bought already worked but the charging light blinks only ornage every few Satellite L500-1XU - FN keys problems Hello! Since I bought my laptop (Satellite L500-1XU), I have a problem with my keyboard I can't understand.It happens that without + Toshiba added economic package for Win7-32 bit + ([this version | http://www.csd.toshiba.com/cgi-bin/tais/support/jsp How do you prepare the Windows 2008 R2 server iso assessment file of the server installation? Got the Win Server 2008 R2 evaluation iso file downloaded, but need additional information on the use of the iso file for the Install server 2008 R2.Similar Questions
How to save all contacts? I have contact 1100 on my device. Which is 900 save via yahoo 200 contact or save through gmail. I looked on my yahoo contact only 300 contact was sync with my yahoo mail. I have try the backup via Desktop Manager, but only 200 contact that sync with my gmail had arrived at my computer and has no contact to yahoo. What should I do?
http://www.BlackBerry.com/BTSC/KB13428
http://www.BlackBerry.com/BTSC/KB31291
http://www.BlackBerry.com/BTSC/KB24062
http://www.BlackBerry.com/BTSC/KB34137
How to reset the BlackBerry ID account used with BlackBerry and BlackBerry smartphones
http://www.BlackBerry.com/BTSC/KB36188
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KB02169 Cannot send or receive e-mail messages by using the BlackBerry Internet ServiceMaybe you are looking for