Pavilion Desk Top drops uniquementlorsque I try and use my HP wireless printer

I had my HP Pavilion 23 all in an office for over a year now and my HPOfficeJet Pro 8500 printer for a few years. Just recently my office has dropped it's Wi - Fi ONLY when I turn on my printer. All other times, the connection is good. Nothing has changed in regards to my WiFi modem/router. The only way I can get my computer back online is to do a system restore to an earlier time. Any suggestion would be great? do I need updated drivers? I was religious to do all the HP and Windows updates. Thank you!

Hello @jlptrainer

As a general rule, your router has a password and your network is password. The router password is only to change the setting with the router. The network password to access the network.

WPA is a type of encryption for the network. Need us the network password. Please use the following to help you to find and verify your password. I can't find the WEP or WPA key or the password for my wireless network.

I hope this helps. Keep me posted!

Tags: HP Printers

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