Pavilion dv5-1002nr with Vista 32 bit

Using HP recovery disks, the laptop stops prematurely. The recovery has been launched due to problems of stability resulting in Vista does not. During part of the execution of the Recovery Manager, the error message occurred:

STOP: c000021a {fatal system error}

The initial session process or the processes of the system ended unexpectedly with the lock status 0 x 00000000 (0 x 0000001 0x0010037c).

The system has been shut down. Any ideas? Vista is still on the hard drive?

Hello

To answer your questions.

1. with regard to the hard drive, you are in no way limited to a given manufacturer, so it may be much cheaper to buy the disk from somewhere like Amazon.  According to Page 62 of your care Guide & your laptop can certainly take a 320 GB HARD drive, and once, if you wanted to, you could install a disk 7200 RPM if you want (you may lose a bit of autonomy, but hardly noticeable when on the other hand, the increase in performance).  I would stay away from Advanced Format hard drives but.

So to summarize, any 320 GB drive HARD Sata II (5400 RPM or 7200 RPM) will be fine--an example would be this drive.

2. you can use your existing HP recovery disks to reinstall Vista on the new HARD drive - they will also reinstall all of the original software that came with your laptop as well as recreate the Partition on the new HARD drive recovery - a guide on the use of your set of recovery disks to install Vista on the new HARD drive is here.

3. why the failure of the disk is impossible to tell without further analysis - the average life of a HARD drive lasts between 3-5 years but some fail much earlier while others last much longer.

Let me know if you have any other questions.

Best regards

DP - K

Tags: Notebooks

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