Pavilion dv6 7010tx No sound at all, put Mute key completely ineffective

Hello

A few days ago, when I woke up my HP Pavilion laptop dv6 7010tx (running windows 8 pro 64-bit) of sleep, I noticed that he had lost all the sounds. Audio tracks cannot be played on any media player, videos play on intermittently without any audio and there is no sound regardless of the program or application running. Restart the portable computer is not the problem.

Also should be noted that the f11 key (mute) does nothing. The LED on the key is off, the volume indication appears on the screen because it didn't then change volume keys f9, f10, however it shows no mute / mute off-label as it should when working properly. I have troubleshooted the problem and I am sure that the sound card is not a problem. I'd appreciate any help. Thanks in advance!

Hello

Try the following.

Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

After that you can or may not need to remove and reload the Audio driver - if you do, the driver IDT HD Audio, you need is on the link below.

http://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59654.exe

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • HP pavilion dv6-7010tx hard drive connector cable

    Chennai, India, where can get connector cable from hard drive for laptop model HP Pavilion DV6-7010tx

    Hello

    Cable SATA connector comes part of the hard drive.

    HP part number: 682063-001 for the material kit of compatible hard drive in your model.

    Go through page 27 of this manual:
    http://h10032.www1.HP.com/CTG/manual/c03582006.PDF

    http://m.eBay.com/ITM?Itemid=231308699162

    Concerning

    Visruth

  • Pavilion dv6 7010tx backlit keyboard only in a few countries?

    Hello

    I own a HP Pavilion dv6-7010tx notebook and I wish to Exchange my no backlit keyboard for a backlit.

    I saw in the manual (http://h10032.www1.hp.com/ctg/Manual/c03582006.pdf) that the laptop only supports backlit keyboards, however the models including the lighting cable are only used in the United States, Saudi Arabia, Belgium and the Netherlands. As I am living in India and there is no keyboard backlit for use in India, it will be a problem if I buy one of the backlit models and install it on my laptop?

    Thank you.

    Lax93 wrote:

    Hello

    I own a HP Pavilion dv6-7010tx notebook and I wish to Exchange my no backlit keyboard for a backlit.

    I saw in the manual (http://h10032.www1.hp.com/ctg/Manual/c03582006.pdf) that the laptop only supports backlit keyboards, however the models including the lighting cable are only used in the United States, Saudi Arabia, Belgium and the Netherlands. As I am living in India and there is no keyboard backlit for use in India, it will be a problem if I buy one of the backlit models and install it on my laptop?

    Thank you.

    Hello

    You can use the keyboard wherever you want, but the layout is for the specific countries such as those you mentioned. Go to ebay and get a keyboard with the provision of the United States or any other desired.

  • HP pavilion dv6 3131tx no sound via hdmi

    I met an audio problem that only started since this morning, but is very frustrating, I have my hp pavilion dv6 3131tx windows 7 Home premium, connected to my TV via hdmi, it worked perfectly until this morning where the audio stopped working through the TV, hdmi output disappeared in the sounds menu, I tried the following :

    reinstall and update the drivers audio, update display drivers and chipset drivers, try the different hdmi ports and cables (to make sure it wasn't a bad cable) as well several solutions in the forums, my problem is that the hdmi output does not appear in the menu sounds and cannot be selected as default device How can I get that back?

    Problem solved, high definition driver Amd was automatically disabled somehow he was reactivated by going to the Device Manager and the bottom right click on amd/driver high definition codec and pressing enable (note that there are 2 of them, a permit and a disabled person) also allow many of them and YAY dolby digital surround sound works again! After 2 days of hard to find an answer I did it myself >. >, but still having a problem where my ATI / AMD drivers will not be updated due to a conflict between the hp hardware and the ATI Radeon Hd 5650-. -.

  • Portable printing and Scaning between an HP Pavilion dv6 PC and F310 HP all in one printer / Scanner

    I'm trying to interface a new HP laptop that has a 64-bit (HP Pavilion dv6-701) operating system and running the operating system Windows 7 on a HP All in one series F310 printer / Scanner

    HP staff helped get printing to work via a 6980 HP printer Driver software download, try to download the software 310 driver didn't work so we tried this driver 6980 credits and print function works now

    However I can't scan a document on the laptop of the 310, when I attmpt one scan, I receive an error message

    Given that the printer uses a generic driver and is not a software that is supported on Windows 7, you can scan only programs such as paint, Windows Fax and Scan and image viewer.

  • HP Pavilion DV6 laptop: how to find the windows product key

    My first question:

    I have a laptop HP Pavilion DV6 584037-001 which originally had windows 7 pre-installed on it, but later, I installed windows 10. I would like to know where I can find my windows product key - please help me.

    Second question:

    How can I make sure that the BIOS of my laptop will recognize a USB key, after that I installed an SSD in my laptop so that I will be able to use the USB to install an ISO Windows 7 Home Edition?

    Third question:

    The ISO Windows 7 Home Edition will include all its drivers?

    Hi MarcoPolo777, for the key, you can use a software called produkey.

  • HP Pavilion dv6 Notebook PC: lack of MS Office product key

    I did a factory restore on my laptop.  I did not record the product key of MS Office, because I thought that it was preinstalled.  I bought the computer in 2010 and can not find the original CD / manuals.  Is it possible that I can know is that the product key?

    Hello

    The Microsoft Office installed on this laptop is the trial version, you can check this information from the link below. The full version of office must have been installed by the store, then you will need to get in touch with them as HP ships this unit with the evaluation version of Office.

    http://support.HP.com/us-en/product/HP-Pavilion-DV6-entertainment-notebook-PC-series/4150017/model/4230503/document/c02207165/

  • HP Pavilion dv6: looking for how to get the security key

    just got my computer hp Pavilion dv6 return of type of computer, and now I do not know what the security key is.can any help how to retrieve not familiar with computers but will try my best.

    I suggest you contact the computer guy and him asking "security key".

    Has he worked on it, then he knows the password, if that's what you mean by the "security key".

  • HP Pavilion dv6-A3E87AV / no sound

    No audio output device is installed.

    However, I know this is not true because the system is new and the sound worked fine a few days ago.

    Hello

    Try the following.

    Download IDT Audio Installer on the link below and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp56001-56500/sp56155.exe

    One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

    When finished, restart the computer and let Windows load completely.  Open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

    If you have still no sound, open windows control panel, open administrative tools, and then open Services.  Verify that the following services are all showing that status = started and the Startup Type = Automatic

    Audio service

    Multimedia class Scheduler

    Windows Audio

    Windows Audio endpoint Builder

    If you need to make a change to one of the above, just right-click the service and select Properties, and then in the drop-down list box next to "Startup Type", select automatic and click on apply to save the changes.  Then click on the Start button.

    Kind regards

    DP - K

  • HP Pavilion dv6-6108us: why HP has locked my product key?

    I'm trying to reinstall Windows 7 on my laptop HP using ISO available on Microsoft site, as my current Windows became defective after 5 years of use (Note: this laptop was purchased with Windows pre-installed). To download the file, I need to check my key product of Windows 7; which I documented. However, after you have submitted the information, I received an error message indicating that Microsoft has a problem with my key. I contacted Microsoft Support and they told me that my product key has been locked by the manufacturer of my computer (HP).

    I have no idea how the have unlocked, and I don't know WHY it was locked, but I'd like to be able to use my existing key to do a clean install of my OS... I am aware that this laptop is old and out of warranty, but it was perfectly fine until recently. So, what reason is there that HP would lock my Windows 7 product activation key and how would I be able to use it?

    Any help would be much appreciated.

    Thank you.

    Hello

    First of all, you can NOT use an OEM Key Code to activate a retail installation. You need the OEM of Windows version. In this case, you can contact HP in your country to order a set of recovery.

    Kind regards.

  • Pavilion DV6 (AMD A8): How to restore Windows 7 key?

    Sorry for my bad English language.

    I would like to recover your Windows 7 license key, but the key label dissipated?
    We see only the numbers to the right of the barcode: 584 329 - 251.
    If necessary, I can provide pictures erase key and serial number.
    Thanks in advance for your help.

    Here is your answer: https://answers.microsoft.com/en-us/windows/forum/all/how-to-recovery-the-windows-7-product-key/713e40f8-b736-4e6b-b7c8-c2eb70e950a9?auth=1

  • HP Pavilion dv6-1355dx: laptop startup problems and lost product key

    My laptop is not starting. I get the message "device not found Boot. Please install the operating system on your hard disk "." I tried the steps listed on the HP website (step 1: Hard reset, step 2: restore default BIOS settings, step 3: hard disk Test, step 4: reconnect the hard drive, step 5: System Recovery), but the problem persists.

    Please guide me in the following things.
    1. What can be done to fix this? I got control of the laptop of one of the centres of local services. They said that there is a problem with the hard drive. I'll have to get the replaced disk. I have no other option?
    2. I bought my laptop in 2009. It came with Windows 7 Edition home premium. Now, I don't have a product key to reinstall the same copy of windows 7. Also, I am not able to connect to the laptop because of that I won't be able to retrieve the product key from your laptop. The sticker on the back of the laptop is not more readable. It hits the major options to retrieve the key. Is there another method by which I can retrieve the key? So far, I used to restore my computer laptop settings every time I need to format my laptop.

    3. the only thing I have with me are recovery disks (3 in total). These will be of any help in order to get the windows installed on the new hard drive? Other suggestions pls?

    Looks like a bad HDD. Your product key of WIn7 which carried out the sticker on the underside of your laptop. You must get the HP HP recovery or 3rd party disc to restore your system to the rear. And there's a good chance your HARD drive is bad and must be replaced.

    We also support hp user forum service not a HP.

    HP computers - get HP recovery disks or HP USB recovery disc
    Read this before ordering your recovery discs! (United States and Canada only)
    End of life office computer and computer laptop recovery sets

  • Suddenly a Disk (Q) Local appeared on dv6 7010tx laptop.

    HP Pavilion dv6 7010tx windows 7 64 bit suddenly a new local disk (Q) appeared after the start with making it all partitions.

    Please slove this problem.

    Office 2010 is installed?

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/local-disk-q-access-denied-0-bytes-file-system/f4426199-5077-4bbc-99f5-49036b73478d

  • BEST COOLING PAD IN A PAVILION DV6 AFFORDABLE RANGE.

    I use a hp pavilion dv6 7039tx.
    "It supports all th games but it get overheated and once she stop giving a message ' thermal shutdown.
    I want to buy a good cooling pad that will give good results.
    can anyone suggest some good cooling blocks?

    Rosewill RNA-7600W is highly recommended by portable players.

    The Targus Chill mat is also very reliable.

    And if you really want to spend the money, the Storm SF-19 Gaming Laptop Cooling Pad is also very effective.

  • HP Pavilion dv6-2165tx - 3 GB hardware reserved memory

    Hi all

    I recently upgraded my RAM to 3 GB, 6 GB. But when I check the properties of the computer, it shows 6.00 GB available (2.99 GB of usable RAM)

    OS - Windows 7 32 bit Home Premium

    Original configuration RAM - 1 GB RAM 1 x and 1 x 2 GB RAM in both slots.

    Configuration upgrade RAM - 1 x 2 GB of RAM and 1 x 4 GB of RAM

    Measures already carried out-

    1. install the BIOS firmware latest version

    2 there is no Configuration of the Chipset to adjust memory remapping in BIOS

    3 unchecked - MSconfig > Boot > Advanced Options > memory Maximum

    4 resource monitor > memory tab

    5. I have nVidia GEForce video card, but don't know if it is that which is eaten my RAM

    6 BIOS information shows 6144 MB of available RAM

    7 changed the RAM sticks, but no change

    8. the two sticks are very good because the BIOS displays 6 GB of available RAM

    Please suggest if I can do something to get this corrected.

    Thanks in advance

    -Tushar

    I think I ordered the wrong configuration.

    Need RAM 1333 Mhz, but the one I have is 1600 Mhz RAM. Reorganize the correct configuration

    Found the config in RAM for Pavilion DV6

    Thanks to you all.

    Tushar

Maybe you are looking for

  • External USB HARD drive of GigaStore talk more to me

    Hello I am a user of the device Gigastore and have not been able to connect via the USB port of my laptop or desktop. The message informs that ther files are corrupt and that it cannot be read.He is a recent problem that everything was OK until Tuesd

  • Microsoft SQL Server 2008 Service Pack 3 (KB2546951) will not download

    I get a notification of download of Microsoft SQL Server 2008 Service Pack 3 (KB2546951), and many times I try, the download will not be completed.  I used Microsoft Fix it and the problem is still not resolved.

  • clean reinstall of edition vista family

    i.ve did a clean reinstall of the home edition of windows vista on my desktop and now I can't log on to my internet provider i.ve looked in Device Manager and the network part is yellow! against I, m not very hi tec and don't understand not how to ch

  • Invalid response file

    I am trying to charge my cell phone and after all is finished and loads of windows for the first time that he comes up with an error "Windows cannot parse or process unattend [C:\Windows\Panther\unattend.xml] answer file in the answer file is invalid

  • BlackBerry Smartphones BlackBerry Curve 9300 is silent

    In sound and alert profiles all alerts off profile is marked and I am not able to switch to the profile strong or another so it is silent. Someone knows how to do it sounds again?