Pavilion DV7-3165DX, Atheros AR9285 WiFi adapter, communication and incompatibility issues

After much research, I decided to buy a Pavilion DV7-3065DX. Then, I walked to my local Best Buy to say the 3065DX had been abandoned and was no longer available for purchase. However, the 3165DX, his successor had arrived and was very similar to the previous generation. After a brief discussion to justify the increase of prices with myself, I gave and was sold.

Within hours, I was in College, trying to connect to the WiFi network without success. After several hours becoming more and more frustrated, I decided to call it closes unexpectedly. Rushing home after class, I plugged the new Linksys WRT160N, I had also bought wireless router and configured on my desk. Once completed, I tried to connect using the new Pavilion. To my surprise, it worked! (And no problem whatsoever no less). So, apparently, the wireless adapter works, but does so only on some networks.

A week later, I tried to connect to a number of public and private WiFi networks of different types with limited success. Most importantly, I am able to connect to my home network, but not to the public networks in my college or city libraries. At one point, the Office for my college indicated that my WiFi adapter is one of a handful of cards on the list of incompatible devices to their network. As it was to buy the laptop in the first place, I am extremely frustrated.

I turned to the support pages of HP for a solution. I considered a update driver despite the use of the HP Wizard to keep abreast on all software downloads and updates. To my dismay, product for the Pavilion DV7-3165DX page lists of Broadcom WiFi adapter, which does not correspond to my hardware (Atheros AR9285). What's worse, is that the manufacturer's website offers no driver downloads to customers that its site is adapted directly to product manufacturers.

At this point, I'm increased and not sure what to do. I am already attached to this laptop. Apart from the war with his fingerprints on its black and shiny chrome surfaces shiny, the problem with the Atheros WiFi card is the only problem that I had. I hate having to go through the ordeal to return, and I do not think that this problem requires the sending of the product to HP for repair. Furthermore, I believe that if it came down to one of those, I simply return the product and find my way to another product by other manufacturers in total.

This certainly isn't the experience I had hoped with my first purchase of HP.

Any suggestions?

I have the same question... However with me the solution wasn't in the pilot. I spent 3 hours on the phone with technical support, try to understand.

What it comes down to say that Atheros AR 9285 is a shi * ty wireless card. It supports 802.11n Protocol, but only 2.4 GHz (the same as the b/g frequencies). My Cysco wireless router was broadcasting 5 GHz Wireless-N and AR 9285 was not able to detect it. Once I changed the router settings to allow 2.4 GHz Wireless-N Networking, the Atheros card was able to connect under the Protocol N. However, the maximum speeds of 2.4 GHz card are slower than 5 GHz card.

I wish they would give an option to choose what wireless card to install in my laptop. GRRRRRRRRRRRRRRRR. I'm always done what they me screwed on.

Tags: Notebooks

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