Pavilion slimline 400-034: no sound after upgrade windows 10

Revently, I upgraded to Windows 10. Now my headphones do not work, there is no sound.  I went to windows web page downloaded all the drivers, uninstalled and reinstalled. I even had a tech guy to do a remote access and try to solve the problem.  He couldn't fix. He always says 'no audio devices installed.  I don't know what to try next... Help?  Thank you

Hello:

See if it works...

Run IDT W8.1 audio driver. If she gets the audio, work great.

This package provides the driver for the solutions Audio IDT high definition in the supported models that are running an operating system supported.

File name: sp63932.exe

Otherwise:

See this thread.

http://answers.Microsoft.com/en-us/Insider/Forum/insider_wintp-insider_devices/IDT-high-definition-audio-codec-not-working-on/570a5038-e48e-43F3-af75-95da61447c87?auth=1

1. Select IDT High Definition Audio CODEC on Device Manager.

2. Select the driver tab.

3. click on Update Driver... button.

4. Select-> Browse my computer for driver software.

5. Select-> let me pick from a list of drivers for devices on my computer.

6. Select Audio device high definition (not IDT high def...)  "This is important). and click Next.

Warning message is displayed, but the answer Yes.

7. Windows has updated your driver software.

Key is step 6.

Tags: Notebooks

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