Pavillion G6 does not load in windows

When I turn on the laptop, I see windows loading logo on a black screen as usual, this then past in an error screen saying there was an error in loading windows and it can not load now. It gives me options to launch start up repair (reccommended) or continue normally, after trying both of these options, both times, the screen turned gray as loading something then crashed. In this case the only thing I can do is turned off, no other buttons work. One of my friends told me to hit f8 or f10 just after putting the machine on, I tried, f8 gives me options like to go in safe mode (which I tried and the same lauch starts repair) between other optinos which I do not know what they mean or represent.

I'm not in any way computer smart so don't know what is wrong or what to do about it, can anyone help please.

Thank you

Yes, call HP and they will send a new hard drive.

Tags: Notebooks

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