PC can not stop correctly displays the "Closing Windows" screen.

Original title: PC may not shut down properly.

Yesterday I did re-installed Windows XP Prof SP2 on my PC. But after installed finished I shutdown problem. Stopping process cannot not completely done. My PC still running and the monitor displays "Windows is shutting down" in the blue screen. The power light, but the fans, fan of processors still running. So I push power swicth to close my PC.

How can I solve this problem?

Hi jhoniegudel,

In order to diagnose the problem, you can check in the event viewer if there is no error code/message.

For more information, refer to this link: How to view and manage the event logs in in Windows XP Event Viewer

You can follow this link & check if the problem persists:

Windows stops responding during Windows XP shut down


Reference:
Advanced Troubleshooting for the shutdown in Windows XP problems

Because you have reinstalled Windows XP have confirmed that your computer is updated with the latest drivers, firmware and updates of BIOS from the manufacturer?

Hope the helps of information.

Tags: Windows

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