PC freezes, crashes
Material:
Compaq Presario SR2150NX RR790AA-ABA
Software:
XP SP3, suite of Norton 360, Office 2003, IE 8
Problem:
Everything I do, whether it's browsing, emailing, creating a document, my PC freezes and nothing will move. It is intermittent and without cause. It relax after 30 seconds or two minutes (duration of the interval of frost will be unknown). The Task Manager indicates high for IE8, Realtek Control Panel exe, memory use tasks of Norton. Can also show increase in the use of Page file with a wide gap. If IE8 is not active, I saw it go down to 350 or 400 Meg, and I also saw him pull up to 1.25 Gig. RAM is 512M.
There is an indicator to me that my PC is in the situation of gel: a small rectangular box will appear in rhe top left of the top bar on e-mail or a browser for the duration of the freeze. I also see the message no answer on the top bar (not always).
Trying to solve permanently:
Many:
I swapped the AV vendors: no change.
I ran several scans of various sellers recommended: no joy.
I followed through the Task Manager memory usage. That's why I know what tasks I'll see on top in this view.
If others have experienced this and somehow solves the problem, I would like to hear about them.
Thank you.
DC
There is finally a solution to these freezes and crashes. Here's what I went through to fix this:
1.) Ran a number of different analyses that found nothing malicious.
2.) Ran through a repair XP, which helped, but did not get rid of the hang. This isn't a "clean" install, but it brings in the files system fresh off the XP disc.
3.) added RAM while I am now a little less than 2 Gig. Made a significant difference in the response, but has not yet once get rid of hang it.
4.) replaced a DVD drive, which had errors of CD ROM on the mixture, but does not get rid of the hang.
5.) VMWare removed from my PC (about 500 files and registry entries). This was done using IOBIT. Uninstall program. VMWare removal seems to be that the hangs and freezes.
Back on without crashes and freezes.
DC.
Tags: HP Desktops
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These must be run as administrator. If you have only one user account, you are the administrator.
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☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
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In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "
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When you post the report, an error message may appear on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
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Hello
My MacBook Pro continues to be crush/freezing. This was initially limited to come out of sleep. However, it is now on a very frequent basis when using it. It is transmitted to the glitching out screen on top of the crash/freeze
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Anonymous UUID: 0A4C3958-33C5-1100-7464-02B496781DFB
Fri Aug 19 16:14:37 2016
Panic report *.
panic (cpu 0 0xffffff80027ce6fa appellant): Kernel trap at 0xffffff7f8433fdc8, type 14 = page fault, registers:
CR0: 0X000000008001003B, CR2: 0XFFFFFF910F147625 CR3: 0X00000000060B7000 CR4: 0X00000000001626E0
RAX: 0 X 0000000000000000, RBX: 0XFFFFFF8014CDC000 RCX: 0X00000000FFFFFFD6 RDX: 0X00000000000053D6
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R12: 0X000000000DD5476D, R13: 0 X 0000000000000000, R14: 0XFFFFFF810648D000 R15: 0X20979271DFA30047
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0xffffff910f153430: 0xffffff80026dab52 40xffffff910f1534b0: 0xffffff80027ce6fa 40xffffff910f153690: 0xffffff80027ec563 40xffffff910f1536b0: 0xffffff7f8433fdc8 4Unaligned framework
Invalid end of backtrace 0xffffff910f15f91b frame pointer
Extensions of core in backtrace:
Backtrace (CPU 0), frame: return address
0xffffff910f152b70: 0xffffff80026db79d 40xffffff910f152ba0: 0xffffff80026daac6 40xffffff910f152c20: 0xffffff80027ce6fa 40xffffff910f152e00: 0xffffff80027ec563 40xffffff910f152e20: 0xffffff8002c63428 40xffffff910f152fb0: 0xffffff8002c523ab 40xffffff910f153040: 0xffffff8002c52287 40xffffff910f153090: 0xffffff80027d3dd9 40xffffff910f1533f0: 0xffffff80027d34db 40xffffff910f153430: 0xffffff80026dab52 40xffffff910f1534b0: 0xffffff80027ce6fa 40xffffff910f153690: 0xffffff80027ec563 40xffffff910f1536b0: 0xffffff7f8433fdc8 4Unaligned framework
Invalid end of backtrace 0xffffff910f15f91b frame pointer
Extensions of core in backtrace:
Backtrace (CPU 0), frame: return address
0xffffff910f1522b0: 0xffffff80026db79d 40xffffff910f1522e0: 0xffffff80026daac6 40xffffff910f152360: 0xffffff80027ce6fa 40xffffff910f152540: 0xffffff80027ec563 40xffffff910f152560: 0xffffff8002c63428 40xffffff910f1526f0: 0xffffff8002c523ab 40xffffff910f152780: 0xffffff8002c52287 40xffffff910f1527d0: 0xffffff80027d3dd9 40xffffff910f152b30: 0xffffff80027d34db 40xffffff910f152b70: 0xffffff80026db79d 40xffffff910f152ba0: 0xffffff80026daac6 40xffffff910f152c20: 0xffffff80027ce6fa 40xffffff910f152e00: 0xffffff80027ec563 40xffffff910f152e20: 0xffffff8002c63428 40xffffff910f152fb0: 0xffffff8002c523ab 40xffffff910f153040: 0xffffff8002c52287 40xffffff910f153090: 0xffffff80027d3dd9 40xffffff910f1533f0: 0xffffff80027d34db 40xffffff910f153430: 0xffffff80026dab52 40xffffff910f1534b0: 0xffffff80027ce6fa 40xffffff910f153690: 0xffffff80027ec563 40xffffff910f1536b0: 0xffffff7f8433fdc8 4Unaligned framework
Invalid end of backtrace 0xffffff910f15f91b frame pointer
Extensions of core in backtrace:
Backtrace (CPU 0), frame: return address
0xffffff910f1519f0: 0xffffff80026db79d 40xffffff910f151a20: 0xffffff80026daac6 40xffffff910f151aa0: 0xffffff80027ce6fa 40xffffff910f151c80: 0xffffff80027ec563 40xffffff910f151ca0: 0xffffff8002c63428 40xffffff910f151e30: 0xffffff8002c523ab 40xffffff910f151ec0: 0xffffff8002c52287 40xffffff910f151f10: 0xffffff80027d3dd9 40xffffff910f152270: 0xffffff80027d34db 40xffffff910f1522b0: 0xffffff80026db79d 40xffffff910f1522e0: 0xffffff80026daac6 40xffffff910f152360: 0xffffff80027ce6fa 40xffffff910f152540: 0xffffff80027ec563 40xffffff910f152560: 0xffffff8002c63428 40xffffff910f1526f0: 0xffffff8002c5
Anyone can shed light on what is happening on.
Download and run EtreCheck, created by one of his own assistants here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information.
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Firefox 5 freeze/crash when I try to update my Add-ons.
I used Firefox before 4 with no problems, and now that I've upgraded to Firefox 5 (edit: FF6), I can't update my Add-ons. When I try to update that, Firefox will freeze and eventually crash. I tried to reinstall Firefox, created new profiles... etc but the problem is still there.
Yes, this add-on was reported as the cause of the problem in Firefox. Uninstall it.
Uninstall an add-on
Check and tell if its working.
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And just to test the function and general connectivity, I downloaded Google Chrome to see if I can find and plug here, and I can't. The search works fine, pulls up the pages and strangely, I can't access the pages direct, but it will allow me to open the page in another tab. I think that should be a clue for someone smarter than me.
I've been tinkering for about an hour with him and I am at a loss.
I tried the things:
1 reset the phone - just turn off and a hard reset (Power + Home)
2. Turning off the coast of Suggestions of Safari (and suggestions of browser) - this was a challenge that I found a bug that appeared similar to earlier this year.
3 change the of Google and Yahoo search engine, nothing.
4 private Browsing (even once a "fix" I found on the interwebs...)
5. the download and upgrade my iOS to 9.3. Still nothing.
6 hitting my head on my computer and cursing loudly on the phone.
Please, if you have any suggestions, I'm all ears... I'm going bananas and cannot pass.
Thank you!!!
Try resetting Safari. Close Safari completely from the multitasking window by double clicking the Home button and slide up the preview pane of Safari until it disappears from the display. You may need to search the Safari part covering scribbles to the left. Then go to settings > Safari > clear the history and data from the Web site. Then perform a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears.
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H/w: MBP with 8 GB of RAM, USB hub with Mac keyboard, external HD (usually disabled), Time machine (usually disabled) disk and load cables for 2 iPhones attached. Apple bluetooth mouse. Sometimes I plug devices directly in the USB ports (instead of the hub).
History:
I take the computer to the Apple store 9 times since I got it. The second or third time (which was a few days after I got it) they replaced with a brand new, however that has not fixed the problem. They have made of the material tests and tests on it for the night and find nothing wrong with the hardware, which leads me to believe it's a software problem. The software that I use most often is Dropbox, Chrome, Coda 2 and Pathfinder, with various other things like Word and Excel from time to time.
Symptoms:
Here are some of the problems I had, which seem to occur in wake or shortly after waking from sleep
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- Screen freezes on wake (infrequent - sleep sometimes allows the screen to work again for a minute, then it freezes once again)
- Slow to wake up (quite frequent - may last from 30 seconds to 2 minutes to wake up once opened)
- Hangs on the sleep/wake (rare - when open or closed nothing happens, and then after restarting the system about 30 seconds)
- Various other (all text files have been read that after the awakening, trackpad, listed as "not connected" after waking up, lost the ability to make windows to the front, the points will not force exit, reboot has not etc..)
Troubleshooting:
I did a lot of reading on this and that you have not found a good solution. Here are a few things I tried
- Reinstall OS X (I did probably 6 times since I got the computer, it doesn't seem to help)
- Repair disk permissions.
- Updated to OS X (I think I initially was Mountain Lion, now have el Capitan and the problems have persisted through all versions)
- Reset the PRAM/CMS (I think that PRAM may be an old term, but I've tried both anyway)
- Antivirus deleted and a few other programs I didn't need more
Accidents/gels don't happen all the time (last was 2/18), but they are often enough to be annoying. For the last one, I saw it in the newspaper. I think he can relate to Google Sync, which I've since turned it off. I have not had another accident since then, but it's only 4 days.
[syslog - edited]
18 Feb 08:04:30 FinderSyncExt MacBook Pro [5437]: failed assertion: 15 d 21: libxpc.dylib + 35399 [61AB4610-9304-354C-9E9B-D57198AE9866]: 0 x 13
18 Feb 08:04:32 - last message repeated 72 times-
18 Feb 08:04:32 MacBook - Pro FinderSyncExt [419]: failed assertion: 15 d 21: libxpc.dylib + 35399 [61AB4610-9304-354C-9E9B-D57198AE9866]: 0 x 13
18 Feb 08:04:32 MacBook - Pro FinderSyncExt [5437]: failed assertion: 15 d 21: libxpc.dylib + 35399 [61AB4610-9304-354C-9E9B-D57198AE9866]: 0 x 13
18 Feb 08:04:34 - last message repeated 74 times-
18 Feb 08:06:23 localhost kernel [0]: sleep the error code 0x00000000 0 x 31000000
18 Feb 08:06:23 localhost kernel [0]: System has rebooted because of lack of sleep/wake
Journal of EtreCheck
EtreCheck version: 2.9.6 (256)
Report generated 2016-02-22 10:20:12
Download EtreCheck from http://etrecheck.com
Time 06:00
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Another problem
Description:
problems of sleep/wake
MacBook Pro (13-inch, mid-2012)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 572
Graphics Intel HD 4000
Color LCD 1280 x 800
OS X El Capitan 10.11.3 (15 d 21) - time since started: about 4 days
HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (disk 1) /: 498,88 GB (37,54 GB free)
Storage of carrots: disk0s2 499.25 GB Online
MATSHITADVD-R UJ - 8À8)
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Apple Inc. Apple Keyboard
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Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
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[operation] com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-07-25) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-02-07) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-02-07) [Support]
[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loading] com.cocoatech.pathfinder.SMFHelper7.plist (2016-02-16) [Support]
[loading] com.github.GitHub.GHInstallCLI.plist (2015-03-16) [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist (2016-02-08) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[operation] com.mysql.mysql.plist (2016-01-05) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-07-25) [Support]
[failure] com.adobe.ARM. [...]. plist (2014-07-23) [Support]
[loading] com.bittorrent.uTorrent.plist (2016-01-16) [Support]
[loading] com.google.keystone.agent.plist (2015-12-14) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-02-20) [Support]
iTunesHelper hidden Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Hidden Dropbox application (/ Applications/Dropbox.app)
Path Finder Application (/ Applications/Path Finder)
Hidden Google Chrome application (/ Applications/Google Chrome.app)
[operation] au.id.haroldchu.mac.Bandwidth.47072 (2015-07-17)
[loading] au.id.haroldchu.mac.BandwidthLauncher (2015-07-17)
[loading] com.adobe.Reader.128992 (2016-02-18)
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000004.Google Chrome (2016-02-19)
[operation] com.cocoatech.PathFinder.7392 (2016-02-15)
[operation] com.etresoft.EtreCheck.992 (2016-02-20)
[operation] com.getdropbox.dropbox.4832 (2016-02-17)
[loading] com.google.Chrome.160032 (2016-02-19)
[ongoing] com.valvesoftware.steam.ipctool
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
QuickTime Plugin: 7.7.3 (2016-01-19)
AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-18) [Support]
AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-18) [Support]
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-09) [Support]
Default browser: 601 - SDK 10.11 (2016-01-19)
SharePointBrowserPlugin: 14.5.6 - SDK 10.6 (2015-12-15) [Support]
nplastpass: 3.1.21 (2014-07-22) [Support]
Unity Web Player: UnityPlayer version 4.6.3f1 - SDK 10.6 (2015-02-19) [Support]
MeetingJoinPlugin: Unknown - SDK 10.2 (2015-11-14) [Support]
JavaAppletPlugin: Java 8 updated 73 02 (2016-02-15) check the version of build
Picasa: 1.0 - SDK 10.6 (2014-08-12) [Support]
Flash Player (2016-01-29) [Support]
FUSE for OS X (OSXFUSE) (2015-06-14) [Support]
Java (2016-02-15) [Support]
MySQL (2014-09-11) [Support]
Skip system files: No.
Mobile backups: WE
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 498,88 GB disc used: 461,34 GB
Destinations:
Backup [Local]
Total size: 639,79 GB
Total number of backups: 29
An older backup: 2014-08-03, 01:32
Last backup: 2016 - 02-07 at 11:16
Backup disk size: too small
639,79 GB backup size < (disc 461,34 GB X 3)
8% syslogd
4% WindowServer
4% FinderSyncExt (2)
3% kernel_task
3% launchd
Top of page process of memory: ⓘ
906 MB kernel_task
836 MB Google Chrome Helper (10)
467 MB mysqld (2)
459 MB Path Finder
336 MB Google Chrome
808 MB of free RAM
7.21 GB used RAM (2.57 GB being cached)
285 MB used Swap
February 21, 2016, 17:00:33 ~/Library/Logs/DiagnosticReports/Preview_2016-02-21-170033_[redacted].crash
com.apple.Preview - /Applications/Preview.app/Contents/MacOS/Preview
February 21, 2016, 07:37:06 AM/Library/Logs/DiagnosticReports/Coda 2_2016-02-21-073706_ [deleted item].cpu_resource.diag [details]
/ Applications/Coda 2.app/Contents/MacOS/Coda 2
There may be other issues, but you have installed a client third-data clouds that does not work and should be updated or deleted. It could be drive Google, Dropbox or something like that.
-
Tecra A4 - freezing / crashing after start upward
Hello
My Tecra A4 is nearly 3 years old and over the weekend, it just started to freeze within minutes of the start.
The point at which the machine crashes seems to be when all the various treatments start are completed. The hard drive seems to be stopped and at that time there it freezes.I managed to make it work for more than start a full crawl. Sounds weird I know, but as long as the hard drive is active the machine seems ok.
It is still then up to a point and freezes leaving me with the only option of the laptop off the power by pressing the power button. Oddly enough, I didn't press the power button I have to just tap on it and the machine switches off completely. The longest, I got it to work for since is so fortunately I managed to copy 20 minutes on all my photos etc.I thought to try the recovery disk, but as I'm not sure why it freezes so I do not know if this will help?
Any thoughts would be greatly appreciated.
Mark
No one will be able to say exactly why your laptop freezes.
Perhaps only the operating system is confused upward and therefore, it does not work properly. This should be checked permanently.But in my opinion, the laptop crashes because of the higher internal temperature.
Perhaps the highest temp affect that the memory modules and this would lead to these symptoms of the computer.I had something like that on my old laptop and one of the modules was of damage due to heat.
I replaced the modules of memory, clean the cooling fans and fans using a jet of compressed air and the laptop works fine now.In your case perhaps only cooling grids cleaning would be necessary.
Check it out!
-
Acer Iconia B3 - A20 freezing & crashing
I have new firmwares installed, all works fine except when I watch Netflix, periscope, browse the internet or you to Browse menu, Tablet any freezing, no touch or buttons doesn't work anymore.
Also compressed suddenly restart free, I have no idea what is wrong with this, I can't watch movies, tv shows or periscope broadcasts due to crash & restart.
All solutions?
The Tablet is unusually warm? It happens that you are plugged in or running on batteries? If nothing obviously wrong with the hardware, it might be a problem with one of these background applications. You can make a backup and then reset the tablet of factory and test for a couple of days before you restore your applications and data backup. If it works well when reset, try adding apps one by one until the problem occurs again.
-
Z5 Premium randomly freezes / crashes
Hi all
New phone after updating to version 6.x, it begins to freeze and hang randomly.
Just a gel then no response from the screen then restart with red light blikning on the right and after that it works for a while, normally, when you do not touch it crashes, but you can delete the file or take a photo, or install the application, and during the process of randon, it crashes...
Tried to erase the phone - reset to the default values - same question
Tried to do again - reset to the default values with full erase - same question
Tried to fix the software via a PC connection - made, the same question is displayed.
Phone is only a few days in my hands - really disguisting experience, one advise?
Or even better advice would be to go back and forget about it?
Thanks in advance guys.
I'm glad to hear that you replaced. Fortunately I had mine with Amazon so so they don't ask questions and just gave me a new. I have read horror stories of those who have purchased directly from Sony or network operator and never get it fixed or replaced (i.e. Sony refused to acknowledeg it a failure).
I hope that new works perfectly. I had to replace my FOUR times before I had a good state of market unit with no problems.
-
Hi all
Please I need help with our clients. It's possible to get on Win7, 8 10. Everything worked well, we had icon RDP for Remoteapp and decided to change it to use the DNS name instead of the IP address and also we changed to issue RDP without certificate. Since then problems began. Situation is delicate couse we have a few hundred users and no I have this problem except a single customer. Here's RDP created dumps I need help to identify why this is happening. Sometimes it's just of freezes and no reconnect, after cca.2 minutes, it crashes (check dumps for error), sometimes it freezes then reconnects after 1 minute. We already tried test internet connection, it works flawlessly on both sides. Still I'm waiting for the deep packet inspection network, but at the moment it is not possible, please someone check the landfills and help me with the answer to what is happening.
Crash dump:
Microsoft (R) Windows debug 10.0.10586.567 AMD64 Version
Copyright (c) Microsoft Corporation. All rights reserved.
Loading dump file [C:\Users\Filip\Desktop\mstsc.exe.5260.dmp]
User Mini dump file: only registers, stack them and portions of memory are available
Symbol of validation of the path summary *.
Location of response time (ms)
Deferred SRV * C:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV * C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Version 7601 (Service Pack 1) MP (4 procs) free x 64
Product: WinNt, suite: SingleUserTS
Computer name:
The debugging session: Sun Jul 17 15:32:01.000 2016 (UTC + 02:00)
System Uptime: not available
Running time: 0 days 0:11:56.000
................................................................
..........................................................
Loading unloaded module list
.....................................
This dump file is an exception of interest stored in it.
The stored exception information are accessible via .ecxr.
(148c.89c): access violation - code c0000005 (first/second chance not available)
ntdll! NtWaitForMultipleObjects + 0xa:
76dec0ea c3 00000000' ret
0:019 >! analyze - v
*******************************************************************************
* *
* Exception analysis *.
* *
*******************************************************************************
Cannot load the image C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\fe6ac93181b40a571892e14bfb9d65f2\mscorlib.ni.dll, 0n2 error Win32
WARNING: Unable to verify checksum for mscorlib.ni.dll
Cannot load the image C:\Windows\assembly\NativeImages_v2.0.50727_64\System\9b0f837c5a73d17be9743868915d6115\System.ni.dll, 0n2 error Win32
WARNING: Unable to verify checksum for System.ni.dll
DUMP_CLASS: 2
DUMP_QUALIFIER: 400
CONTEXT: (.ecxr)
Rax = 000000001d2048a0 rbx = rcx 0000000000000008 = 0000000000000000
RDX = 00000000800706be rsi = rdi = 00000000800706be 000007fedfa456a0
RIP = 000007fedfebb91a rsp = 000000001eccf460 rbp = 00000000800706be
R8 = 0000000000000055 r9 = 000000001d206ed8 r10 = 000000001ecceb70
R11 = 0000008c00e20029 r12 = 00000000002ac358 r13 = 0000000000299cf8
= 0000000000000000 r15 = 0000000000000001 R14
iopl = 0 nv up ei pl nz na po nc
CS = 0033 ss = 002 b ds = 002 b're = 002 b fs = 0053 gs = 002 b efl = 00010206
mstscax! CClientProxyTransport::SetErrorStatus + 0xa:
000007fe 'dfebb91a b 4883, 98007000000 cmp qword ptr [rcx + 780 h], 0 ds:00000000' 00000780 =?
Reset the default scope
FAULTING_IP:
mstscax! CClientProxyTransport::SetErrorStatus + a
000007fe'dfebb91a b 4883, 98007000000 cmp qword ptr [rcx + 780 h], 0
EXCEPTION_RECORD: (.exr - 1).
ExceptionAddress: 000007fedfebb91a (mstscax! CClientProxyTransport::SetErrorStatus + 0x000000000000000a)
ExceptionCode: c0000005 (access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter [0]: 0000000000000000
Parameter [1]: 0000000000000780
Attempt to read from address 0000000000000780
Nom_processus: mstsc.exe
Error_code: (NTSTATUS) 0xc0000005 - the instruction at 0 x %p memory referenced to 0 x %p. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - the instruction at 0 x %p memory referenced to 0 x %p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000780
READ_ADDRESS: 0000000000000780
FOLLOWUP_IP:
mstscax! CClientProxyTransport::SetErrorStatus + a
000007fe'dfebb91a b 4883, 98007000000 cmp qword ptr [rcx + 780 h], 0
WATSON_BKT_PROCSTAMP: 524b5b3d
WATSON_BKT_PROCVER: 6.3.9600.16415
PROCESS_VER_PRODUCT: Microsoft® Windows® Operating System
WATSON_BKT_MODULE: c:\windows\system32\mstscax.dll
WATSON_BKT_MODSTAMP: 559e949e
WATSON_BKT_MODOFFSET: 49b91a
WATSON_BKT_MODVER: 6.3.9600.17930
MODULE_VER_PRODUCT: Microsoft® Windows® Operating System
BUILD_VERSION_STRING: 6.1.7601.23455 (win7sp1_ldr.160516 - 0600)
MODLIST_WITH_TSCHKSUM_HASH: f00821132104b58d6e45dd5f498187cfb2cd442d
MODLIST_SHA1_HASH: 2ddff99136a8470ab6e494c3f18fd60429aba30b
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
DUMP_FLAGS: 94
DUMP_TYPE: 1
APP: mstsc.exe
MISSING_CLR_SYMBOL: 0
ANALYSIS_SESSION_HOST: COMPUTER DESK-F9TMATV
ANALYSIS_SESSION_TIME: 17/07/2016 18:29:47.0193
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
MANAGED_CODE: 1
MANAGED_ENGINE_MODULE: mscorwks
THREAD_ATTRIBUTES:
OS_LOCALE: HRV
PROBLEM_CLASSES:
NULL_CLASS_PTR_READ
TID [0x89c]
Image [0x00]: mstscax! CClientProxyTransport::SetErrorStatus
NOSOS
TID [0x89c]
Failure of scooping
BUGCHECK_STR: NULL_CLASS_PTR_READ_NOSOS
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_READ_NOSOS
LAST_CONTROL_TRANSFER: from 000007fedfebba07 to 000007fedfebb91a
STACK_TEXT:
00000000' 1eccf460 000007fe'dfebba07: 00000000' 002abe58 000007fe 'dfa456a0 00000000' 1d204b38 000007fe' dfec403f: mstscax! CClientProxyTransport::SetErrorStatus + 0xa
00000000' 1eccf4a0 000007fe'dfebded5: 00000000' 1d204b38 000007fe 'dfa456a0 00000000' 1d204b38 00000000' 800706be: mstscax! CClientProxyTransport::GetErrorStatus + 0x27
' 00000000' 1eccf4f0 000007fe'dff9b0b1: 00000000 ' 00000055 000007fe ' dfa456a0 00000000' 1d206e70 00000000' 002abe58: mstscax! CProxyClientSendPacket::OnComplete + 0 x 75
00000000' 1eccf530 000007fe'dfe94396: 000007fe 'dff9b060 00000000' 0000000b 00000000' 1d206d78 00000000' 800706be: mstscax! CAAAsyncSend::OnComplete + 0 x 51
00000000' 1eccf560 000007fe'dff9a96d: 000007fe 'dff99ed0 00000000' 00299 cd 0 00000000' 1d206d78 00000000' 00000000: mstscax! CAARpcClientChannel::Shutdown + 0x12a
00000000' 1eccf5c0 000007fe'dff99534: 00000000'00299 cd 0 00000000' 1d1afb60 00000000'00000000 00000000' 1d1afb98: mstscax! CAAAsyncDisconnectChannel: call + 0xfd
00000000' 1eccf600 000007fe'dfe94d10: 00000000' 1d206c00 00000000'00000000 00000000'0024 d 730 000007fe'dff99800: mstscax! CAAChannel::DisconnectInternal + 0x1c4
00000000' 1eccf650 000007fe'dfe95e14: 00000000'00000000 00000000' 1d206dd8 00000000'00000000 00000000' 6132dcaf: mstscax! CAARpcClientChannel::HandleReceiveComplete + 0 x 158
00000000' 1eccf6b0 000007fe'dfea7898: 000007fe 'dfe95d70 00000000' 1eccf730 00000000' 1d206dd8 00000000' 1d206c28: mstscax! CAARpcClientChannel::HandleIOCompletion + 0xa4
00000000' 1eccf6e0 00000000' 76c959bd: 00000000'40000000 00000000' 1d206dd8 00000000' 1d206c28 00000000' 00000000: mstscax! CAagIO::AAGIoThreadFunc + 0x118
00000000' 1eccf770 00000000' 76dca2e1: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: kernel32! BaseThreadInitThunk + 0xd
00000000' 1eccf7a0 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: ntdll! RtlUserThreadStart + 0x1d
THREAD_SHA1_HASH_MOD_FUNC: 817146a2618ff4d7f0745d4be804c0af102c76b8
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 69f418bd67b237e67c5fdcc3c6d359592375d65a
THREAD_SHA1_HASH_MOD: b66520d79194ecfb6657deb44a18f920e427b942
FAULT_INSTR_CODE: 80b 98348
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: mstscax! CClientProxyTransport::SetErrorStatus + a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: mstscax
Nom_image: c:\windows\system32\mstscax.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 559e949e
STACK_COMMAND: .ecxr; Ko
BUCKET_ID: X64_NULL_CLASS_PTR_READ_NOSOS_mstscax! CClientProxyTransport::SetErrorStatus + a
PRIMARY_PROBLEM_CLASS: X64_NULL_CLASS_PTR_READ_NOSOS_mstscax! CClientProxyTransport::SetErrorStatus + a
BUCKET_ID_OFFSET: a
BUCKET_ID_MODULE_STR: mstscax
BUCKET_ID_MODTIMEDATESTAMP: 559e949e
BUCKET_ID_MODCHECKSUM: 6c5e75
BUCKET_ID_MODVER_STR: 6.3.9600.17930
BUCKET_ID_PREFIX_STR: X64_NULL_CLASS_PTR_READ_NOSOS_
FAILURE_PROBLEM_CLASS: NULL_CLASS_PTR_READ_NOSOS
FAILURE_EXCEPTION_CODE: c0000005
FAILURE_IMAGE_NAME: c:\windows\system32\mstscax.dll
FAILURE_FUNCTION_NAME: CClientProxyTransport::SetErrorStatus
BUCKET_ID_FUNCTION_STR: CClientProxyTransport::SetErrorStatus
FAILURE_SYMBOL_NAME: c:\windows\system32\mstscax.dll! CClientProxyTransport::SetErrorStatus
FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_NOSOS_c0000005_mstscax.dll! CClientProxyTransport::SetErrorStatus
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/mstsc.exe/6.3.9600.16415/524b5b3d/mstscax.dll/6.3.9600.17930/559e949e/c0000005/0049b91a.htm?Retriage=1
TARGET_TIME: 2016-07 - 17 T 13: 32:01.000Z
OSBUILD: 7601
OSSERVICEPACK: 23455
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 256
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x 64
OSNAME: Windows 7
OSEDITION: Windows 7 Windows NT (Service Pack 1) SingleUserTS
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-05-17 01:17:15
BUILDDATESTAMP_STR: 160516-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23455
ANALYSIS_SESSION_ELAPSED_TIME: 15f6
ANALYSIS_SOURCE: UH
FAILURE_ID_HASH_STRING: um:null_class_ptr_read_nosos_c0000005_mstscax.dll! cclientproxytransport::seterrorstatus
FAILURE_ID_HASH: {05e5b62d-1e91-47a2-f1a4-0ca4935c3440}
Follow-up: MachineOwner
Hi Splico,
We have a dedicated team to help you with such questions. I suggest you to post your query in the TechNet forum for more help.
Let us know how it goes, we will be happy to help.
-
How can I fix freezes/crashes/blue screens
I can't understand how to prevent my laptop freeze suddenly and 'blue screen '. I have to turn off and restart. This happens more often. I have an urgent need for a solution to end this mess.
Thank you
Stan
Hello
If you have freezing and screens, chances are your event log is blue will say it is caused by a driver. So what I've done since I've had trouble finding this driver it was and that is to install, I downloaded SlimDrivers free on this site: http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
It is an open source freeware driver updater that really works and I used it and so far no crashes.
Computers are supposed to make things easier then why labor minidumps and scouring the internet for drivers when you can get a program to do it for you with a few clicks of the mouse.
Good luck
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