PC freezes when online

Original title: PC Freeze.

My computer crashes hard. Nothing does, and the only way out is via the CPU restart button. It happened when I'm online.

Please help me.

Hi VikramChauhan,

·         Did you do changes on the computer before the show?

·         You receive an error message?

·         The issue is limited just by accessing the specific Web site?

Follow the suggestions below for a possible solution:

Step 1: Start in safe mode with network and check if the problem persists.

Advanced, including safe mode startup options

http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

Step 2: If the problem does not occur in safe mode with networking, you can put your system to boot (in normal mode) to solve the problem.

 

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

I hope this helps.

Tags: Windows

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