My Acrobat XI freezes when connected to internet

Hi all

A week ago, my Acrobat XI started freezing when it suffice to read PDF files.  After that multiple charging & re - installs, I discovered that freezing only happens when I am connected to the internet.  If I disable my internet connection, I have no problem at all.

What can I do to fix this?  I have used several versions of Acrobat for the past 14 years, and this is the first time that has happened.

I appreciate any help that can be provided.

-Alex

Hi all

I found my solution.  I remembered that I am registered in "Adobe Online Services".  That's the problem.  Once I signed out of it, my problem went away.  I have no idea what is wrong with this option, but it was true nearby causing Adobe to lose a customer long term.  I seriously doubt that they care little ole me, but it would have been for a stupid reason.

-Alex

Tags: Acrobat

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