PC takes long when opening programs
I WAS WORKING IN MY LAPTOP (DELL INSPIRON 15?) THEN I OPEN A PROGRAM AND UP DATE CAME IN AND NOW I TRY TO OPEN ANY PROGRAM AND DO NOT TAKE TOO LONG AND AT THE END SAY WINDOWS DOES NOT I TRY TO SAVE DID NOT WORK, RESTORE DON' WORK AND A FEW TIMES I CAN NOTHING DO BECAUSE SAY WINDOWS DON'T RESPONDE! COULB BE A VIRUS O PROBLEMS WITH ANY PROGRAM? PLEASE HELP ME THANK YOU...
Hello
· Have what program you tried to open?
It might be a virus problem. However, try one of these:
Step 1: If this program is causing the problem, then uninstall the program in safe mode.
Note: If this program uses windows install, you will not be able to uninstall in safe mode.
Step 2: Run also a scan of network in safe mode.
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
You can do a scan of PC security by clicking on the link http://onecare.live.com/site/en-us/default.htm and clicking on the analysis of a complete Service and accept the agreement.
Step 3: If this does not help, then check at boot.
Note: Please make sure that the computer is configured to start as usual by following step 7 of article.
Diana
Microsoft Answers Support Engineer
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Tags: Windows
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