PEI - SIP - CME - SIP - error CUCM Media is not Acceptable

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• SIP message with 488 here is not Acceptable

  Hello, I'm having this problem. I have read the documentation and I look in this forum for similar problems.
  Seems is a Codec problem. Service provider asks a g711alaw. However, I already change the codec, transcoder configured which is register with handler calls and everything seems fine. But outgoing calls always give this error. Can someone help me?

  Here's the part of my configuration:

  Send-call voice alert

  convert-discpi-to-prog voice calls

  voice, send rtp-received

  voip phone service

  list of approved IP addresses

  IPv4 10.20.1.0 255.255.255.0

  h323 connections allow h323

  allow connections h323 to SIP

  allow connections sip h323

  allow sip to sip connections

  service additional h450.12

  Fax protocol t38 ls-redundancy version 0 0 hs-redundancy 0 help none

  H323

  No keepalive timeout h225

  SIP

  midcall-signalling passthru

  SCCP local GigabitEthernet0/1

  SCCP ccm 10.20.1.5 identifier 2 priority 2 version 7.0

  SCCP ccm 10.20.1.6 identifier 1 priority 1 version 7.0

  SCCP

  !

  SCCP ccm Group 1

  associate the ccm 1 priority 1

  the associated profile 1 registry COMPcode

  the associated profile 2 registry COMP01-PSG

  !

  transcode dspfarm profile 1

  Codec g711ulaw

  Codec g711alaw

  Codec g729ar8

  Codec g729abr8

  Codec g729r8

  Codec g729br8

  maximum sessions 14

  associate the PCRS application

  !

  dspfarm profile 2 PSG

  Codec g711ulaw

  maximum sessions 120 software

  associate the PCRS application

  !

  Dial-peer voice voip 50

  Description # calls of CUCM to VG #.

  incoming called number 9.T

  DTMF-relay h245 alphanumeric

  Codec g711alaw

  No vad

  !

  Dial-peer voice 11 voip

  Description * outgoing SIP Trunk call *.

  outgoing SIP CALLS OUT translation-profile

  preference 1

  destination-model 9 t

  Setup progress_ind allow 3

  progress_ind enable progress 8

  progress_ind connect enable 8

  redirect ip2ip

  session protocol sipv2

  session target ipv4:88.XXX. XX.XXX

  DTMF-relay rtp - nte cisco-rtp

  Codec g711alaw

  No vad

  The Sip Trunk on the call manager uses a MRGL both of PSG and XCODE.

  SCCP Admin State: to the TOP
  Gateway local Interface: GigabitEthernet0/1
  IPv4 address: 10.20.1.11
  Port number: 2000
  IP precedence: 5
  List of Codec hidden user: no
  Call Manager: 10.20.1.5, Port number: 2000
  Priority: 2, Version: 7.0, identifier: 2
  Call Manager: 10.20.1.6, Port number: 2000
  Priority: 1, Version: 7.0, identifier: 1

  Transcoding of Oper status: ACTIVE - reason Code: NO

  Here are the two him debugs:

  * 3 Dec 12:08:32.859: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
  Received:
  GUEST sip:[email protected]/ * /: SIP-5060/2.0
  Via: SIP/2.0/TCP 10.20.1.6:5060; branch = z9hG4bK148c5e3b74ba77
  From: <> [email protected]/ * */>;tag=1130165~6e3f6e1b-b59e-4604-be6a-d6295dc18cf6-45522220
  To: <> [email protected]/ * / >
  Date: Monday, December 3, 2012 12:02:40 GMT
  Call ID: [email protected] / * /
  Supported: timer, resource-priority, replaces
  Min - SE: 1800
  User-Agent: Cisco - CUCM8.6
  Allow: PROMPT, OPTIONS, INFO, BYE, ACK, CANCEL, PRACK, UPDATE, VIEW, SUBSCRIBE, NOTIFY
  CSeq: INVITE 101
  Expires: 180
  Allow-events: presence, kpml
  Support: X-cisco-srtp-relief
  Support: geolocation
  Call-Info: ; method = "NOTIFY; Telephone-event = event; duration = 500 "
  Cisco-Guid: 1422849408-0000065536-0000391810-0100733962
  Session time-out: 1800
  P has asserted-Identity: <> [email protected]/ * / >
  Remote-Party-ID: <> [email protected]/ * / >; left = call; screen = yes; intimacy = off
  Contact: <> [email protected]/ * /: 5060; transport = tcp >
  Max-Forwards: 70
  Content-Length: 0

  * 3 Dec 12:08:32.863: //-1/54CEF5800005/CCAPI/cc_api_display_ie_subfields:
  cc_api_call_setup_ind_common:
  Cisco-username = 02036666666
  -ccCallInfo IE subfields-
  Cisco-ani = 02036666666
  Cisco-anitype = 0
  Cisco-aniplan = 0
  Cisco-anipi = 0
  Cisco-anisi = 1
  dest = 907718005555
  Cisco-desttype = 0
  Cisco-destplan = 0
  Cisco-ISDS = FFFFFFFF
  Cisco-rdn =
  Cisco-rdntype = 0
  Cisco-rdnplan = 0
  Cisco-rdnpi =-1
  Cisco-rdnsi =-1
  Cisco-redirectreason = - 1 fwd_final_type = 0
  final_redirectNumber =
  hunt_group_timeout = 0

  * 3 Dec 12:08:32.863: //-1/54CEF5800005/CCAPI/cc_api_call_setup_ind_common:
  Interface = 0 x 31196458, call Info)
  Number = 02036666666, (Calling Name =) (TON = unknown, NPI = unknown, screening = User, spent, presentation = allowed).
  Called number = 907718005555 (TON = unknown, NPI = unknown).
  The appeal translated = FALSE, Subscriber Type Str = unknown, FinalDestinationFlag = TRUE,
  Incoming dial-peer = 50, progress Indication = NULL (0), Calling THE Present = TRUE,
  Road Trkgrp Label source, label Trkgrp road target = CLID Transparent = FALSE), call Id = 21355
  * 3 Dec 12:08:32.863: //-1/54CEF5800005/CCAPI/ccCheckClipClir:
  In: Component number = 02036666666 (TON = unknown, NPI = unknown, screening = User, spent, presentation = allowed)
  * 3 Dec 12:08:32.863: //-1/54CEF5800005/CCAPI/ccCheckClipClir:
  Departures: Component number = 02036666666 (TONE = unknown, NPI = unknown = User, spent, screening presentation allowed =)
  * 3 Dec 12:08:32.863: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

  * 3 Dec 12:08:32.863: cc_get_feature_vsa success of malloc
  * 3 Dec 12:08:32.863: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

  * 12:08:32.863 3 dec: cc_get_feature_vsa number is 1
  * 3 Dec 12:08:32.863: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

  * 12:08:32.863 3 dec: FEATURE_VSA attributes are: feature_name:0, feature_time:832856160, feature_id:21306
  * 12:08:32.863 3 dec: / / 21355, 54CEF5800005, CCAPI, cc_api_call_setup_ind_common:
  Set up the event sent;
  Call Info (number = 02036666666 (TON = unknown, NPI = unknown, screening = User, spent, presentation = allowed),)
  Called number = 907718005555 (TON = unknown, NPI = unknown))
  * 12:08:32.863 3 dec: / / 21355, 54CEF5800005, CCAPI, cc_process_call_setup_ind:
  Event = 0x2AFCEB88
  * 3 Dec 12:08:32.863: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
  Try again with the demoted called number 907718005555
  * 12:08:32.863 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallSetContext:
  Context = 0x32D52B8C
  * 12:08:32.863 3 dec: / / 21355, 54CEF5800005, CCAPI, cc_process_call_setup_ind:
  > Handed CCAPI cid 21355 with tag 50 app '_ManagedAppProcess_Default '.
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallProceeding:
  Progress Indication = NULL (0)
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallSetupRequest:
  Destination =, Calling IE date = TRUE, Mode = 0.
  Leaving Dial-peer = 11, Params = 0x2B62716C, Indication of progress = FROM SIDE IS NO ISDN (3)
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCheckClipClir:
  In: Component number = 02036666666 (TON = unknown, NPI = unknown, screening = User, spent, presentation = allowed)
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCheckClipClir:
  Departures: Component number = 02036666666 (TONE = unknown, NPI = unknown = User, spent, screening presentation allowed =)
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallSetupRequest:
  The destination model = 9 t., called number = 07718009863, band numbers = FALSE
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallSetupRequest:
  Number = 02036666666 (TON = unknown, NPI = unknown, screening = User, spent, presentation = allowed).
  Called number = 07718009863 (TON = unknown, NPI = unknown).
  Redirect = number, display of information is
  Account number 02036666666, Destination = final = TRUE flag,.
  GUID = 54CEF580-0001-0000-0005-FA820601140A, outbound Dial-peer = 11
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, cc_api_display_ie_subfields:
  ccCallSetupRequest:
  Cisco-username = 02036666666
  -ccCallInfo IE subfields-
  Cisco-ani = 02036666666
  Cisco-anitype = 0
  Cisco-aniplan = 0
  Cisco-anipi = 0
  Cisco-anisi = 1
  dest = 07718009863
  Cisco-desttype = 0
  Cisco-destplan = 0
  Cisco-ISDS = FFFFFFFF
  Cisco-rdn =
  Cisco-rdntype = 0
  Cisco-rdnplan = 0
  Cisco-rdnpi =-1
  Cisco-rdnsi =-1
  Cisco-redirectreason = - 1 fwd_final_type = 0
  final_redirectNumber =
  hunt_group_timeout = 0

  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccIFCallSetupRequestPrivate:
  Interface = 0 x 31196458, Type of Interface = 3, = Destination, the Mode = 0x0,
  Call Params (number = 02036666666, (Calling Name =) (= unknown, NPI = unknown, screening = User, TON spent, presentation = allowed),)
  Called number = 07718009863 (TON = unknown, NPI = unknown), the appeal translated = FALSE,
  Subscriber Type Str = unknown, FinalDestinationFlag = TRUE, outgoing Dial-peer = 11, Call On County = FALSE,
  Trkgrp road Label source, label of road target Trkgrp =, tg_label_flag = 0, Application Call Id =)
  * 3 Dec 12:08:32.867: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

  * 3 Dec 12:08:32.867: cc_get_feature_vsa success of malloc
  * 3 Dec 12:08:32.867: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

  * 12:08:32.867 3 dec: cc_get_feature_vsa number is 2
  * 3 Dec 12:08:32.867: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

  * 12:08:32.867 3 dec: FEATURE_VSA attributes are: feature_name:0, feature_time:832857952, feature_id:21307
  * 12:08:32.867 3 dec: / / 21356, 54CEF5800005, CCAPI, ccIFCallSetupRequestPrivate:
  Application for facility call SPI's success; Interface type = 3, FlowMode = 1
  * 12:08:32.867 3 dec: / / 21356, 54CEF5800005, CCAPI, ccCallSetContext:
  Context = 0x2B62711C
  * 12:08:32.867 3 dec: / / 21355, 54CEF5800005, CCAPI, ccSaveDialpeerTag:
  Outbound Dial-peer = 11
  * 12:08:32.867 3 dec: / / 21356, 54CEF5800005, CCAPI, cc_api_call_proceeding:
  Interface = 0 x 31196458, Indication = NULL (0) progress
  * 12:08:32.871 3 dec: / / 21356/54CEF5800005/SIP/Msg/ccsipDisplayMsg:
  Envoy:
  GUEST sip:[email protected] / * /.XXX:5060 SIP/2.0
  Via: SIP/2.0/UDP 194.168.146.148:5060; branch = z9hG4bK4F1C77
  Remote-Party-ID: <> [email protected]/ * / >; left = call; screen = yes; intimacy = off
  From: <> [email protected]/ * / >; tag = E448A58-A24
  To: <> [email protected] / * /.XXX >
  Date: Monday, December 3, 2012 12:08:32 GMT
  Call ID: [email protected] / * /
  Supported: timer, resource-priority, replaces, sdp-anat
  Min - SE: 1800
  Cisco-Guid: 1422849408-0000065536-0000391810-0100733962
  User-Agent: Cisco-SIPGateway/IOS - 12.x
  Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, VIEW, SUBSCRIBE, NOTIFY, INFO, REGISTER
  CSeq: INVITE 101
  Time stamp: 1354536512
  Contact: <> [email protected]/ * /: 5060 >
  Expires: 180
  Allow-events: telephone-event
  Max-Forwards: 69
  Session time-out: 1800
  Content-Length: 0

  * 12:08:32.871 3 dec: / / 21355/54CEF5800005/SIP/Msg/ccsipDisplayMsg:
  Envoy:
  SIP/2.0 100 trying
  Via: SIP/2.0/TCP 10.20.1.6:5060; branch = z9hG4bK148c5e3b74ba77
  From: <> [email protected]/ * */>;tag=1130165~6e3f6e1b-b59e-4604-be6a-d6295dc18cf6-45522220
  To: <> [email protected]/ * / >
  Date: Monday, December 3, 2012 12:08:32 GMT
  Call ID: [email protected] / * /
  CSeq: INVITE 101
  Allow-events: telephone-event
  Server: Cisco-SIPGateway/IOS - 12.x
  Content-Length: 0

  * 12:08:32.899 3 dec: / / 21356/54CEF5800005/SIP/Msg/ccsipDisplayMsg:
  Received:
  SIP/2.0 100 trying
  Via: SIP/2.0/UDP 194.168.146.148:5060; received = 194.168.146.148; branch = z9hG4bK4F1C77
  From: <> [email protected]/ * / >; tag = E488A58-A24
  To: <> [email protected] / * /.XXX >
  Call ID: [email protected] / * /
  CSeq: INVITE 101
  Time stamp: 1354536512
  Content-Length: 0

  * 12:08:32.995 3 dec: / / 21356/54CEF5800005/SIP/Msg/ccsipDisplayMsg:
  Received:
  SIP/2.0 488 here is not Acceptable
  Via: SIP/2.0/UDP 194.168.146.148:5060; received = 194.168.146.148; branch = z9hG4bK4F1C77
  To: <> [email protected] / * /.XXX >; tag = 3563525093-836070
  From: <> [email protected]/ * / >; tag = E488A58-A24
  Call ID: [email protected] / * /
  CSeq: INVITE 101
  Allow: CANCEL, ACK, INVITE, BYE, OPTIONS, REGISTER, NOTIFY, INFO, REFER, SUBSCRIBE, PRACK, UPDATE, MESSAGE, PUBLISH
  Contact: <> [email protected] / * /.XXX:5060 >
  Reason: Q.850; cause = 65
  Content-Length: 0

  * 12:08:32.995 3 dec: / / 21356, 54CEF5800005, CCAPI, cc_api_call_disconnected:
  Value = 127, Interface = 0 x 31196458, Call Id = 21356
  * 12:08:32.995 3 dec: / / 21356, 54CEF5800005, CCAPI, cc_api_call_disconnected:
  Call the entry (Responsed = TRUE, Cause value = 127, Retry Count = 0)
  * 12:08:32.995 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallReleaseResources:
  free xcoding reserved resource.
  * 12:08:32.995 3 dec: / / 21356, 54CEF5800005, CCAPI, ccCallSetAAA_Accounting:
  = 0, Id = 21356 Call Accounting
  * 12:08:32.995 3 dec: / / 21356, 54CEF5800005, CCAPI, ccCallDisconnect:
  Value = 127, Tag = 0x0, entry calls (previous disconnection Cause = 0, remove the Cause = 127)
  * 12:08:32.995 3 dec: / / 21356, 54CEF5800005, CCAPI, ccCallDisconnect:
  Value = 127, entered calls (Responsed = TRUE, Cause value = 127)
  * 12:08:32.999 3 dec: / / 21356, 54CEF5800005, CCAPI, cc_api_call_disconnect_done:
  Available = 0, Interface = 0 x 31196458, Tag = 0 x 0, Call Id 21356 =.
  Call the entry (disconnect Cause = 127, class voice Cause Code = 0, retry count = 0)
  * 12:08:32.999 3 dec: / / 21356, 54CEF5800005, CCAPI, cc_api_call_disconnect_done:
  Call interrupted event sent
  * 3 Dec 12:08:32.999: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

  * 3 Dec 12:08:32.999: cc_free_feature_vsa release A 31, 46758
  * 3 Dec 12:08:32.999: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

  * 3 Dec 12:08:32.999: free vsacount is 1
  * 12:08:32.999 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallDisconnect:
  Value = 127, Tag = 0x0, entry calls (previous disconnection Cause = 0, remove the Cause = 0)
  * 12:08:32.999 3 dec: / / 21355, 54CEF5800005, CCAPI, ccCallDisconnect:
  Value = 127, entered calls (Responsed = TRUE, Cause value = 127)
  * 12:08:32.999 3 dec: / / 21355/54CEF5800005/SIP/Msg/ccsipDisplayMsg:
  Envoy:
  SIP/2.0 500 Internal Server Error
  Via: SIP/2.0/TCP 10.20.1.6:5060; branch = z9hG4bK148c5e3b74ba77
  From: <> [email protected]/ * */>;tag=1130165~6e3f6e1b-b59e-4604-be6a-d6295dc18cf6-45522220
  To: <> [email protected]/ * / >; tag = E488ADC-CEC
  Date: Monday, December 3, 2012 12:08:32 GMT
  Call ID: [email protected] / * /
  CSeq: INVITE 101
  Allow-events: telephone-event
  Server: Cisco-SIPGateway/IOS - 12.x
  Reason: Q.850; cause = 127
  Content-Length: 0

  * 3 Dec 12:08:33.035: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
  Received:
  SIP ACK:[email protected]/ * /: SIP-5060/2.0
  Via: SIP/2.0/TCP 10.20.1.6:5060; branch = z9hG4bK148c5e3b74ba77
  From: <> [email protected]/ * */>;tag=1130165~6e3f6e1b-b59e-4604-be6a-d6295dc18cf6-45522220
  To: <> [email protected]/ * / >; tag = E488ADC-CEC
  Date: Monday, December 3, 2012 12:02:40 GMT
  Call ID: [email protected] / * /
  Max-Forwards: 70
  CSeq: 101 ACK
  Allow-events: presence, kpml
  Content-Length: 0

  * 12:08:33.039 3 dec: / / 21355, 54CEF5800005, CCAPI, cc_api_call_disconnect_done:
  Available = 0, Interface = 0 x 31196458, Tag = 0 x 0, Call Id = 21355.
  Call the entry (disconnect Cause = 127, class voice Cause Code = 0, retry count = 0)
  * 12:08:33.039 3 dec: / / 21355, 54CEF5800005, CCAPI, cc_api_call_disconnect_done:
  Call interrupted event sent
  * 3 Dec 12:08:33.039: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

  * 3 Dec 12:08:33.039: cc_free_feature_vsa release A 31, 46058
  * 3 Dec 12:08:33.039: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

  * 3 Dec 12:08:33.039: free vsacount is 0
  * 3 Dec 12:08:33.039: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
  Envoy:
  SIP ACK:[email protected] / * /.XXX:5060 SIP/2.0
  Via: SIP/2.0/UDP 194.168.146.148:5060; branch = z9hG4bK4F1C77
  From: <> [email protected]/ * / >; tag = E488A58-A24
  To: <> [email protected] / * /.XXX >; tag = 3563525093-836070
  Date: Monday, December 3, 2012 12:08:32 GMT
  Call ID: [email protected] / * /
  Max-Forwards: 70
  CSeq: 101 ACK
  Allow-events: telephone-event
  Content-Length: 0

  Thank you very much

  Chris

  Hi Chris,

  It seems that your CUBE config is correct. The CUCM sends a PROMPT to provide at the beginning now. This means that you have enabled the PSG on the SIP trunk. The codec sent in the INVITATION is G711ulaw. In order to change this, go to the SIP trunk and search "PSG preferred from Codec" and replace it by default of G711ulaw, G711alaw. If all goes well, which does the trick for you.

  HTH.

  Kind regards

  Stefano.

• Error "Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file' when try to play wav or midi files.

  Original title: WMP "can't play wav or midi.

  Using WMP 11 on Windows XP SP3.

  Windows Media Player has somehow forgotten how to play wav or midi files. Doubleclicking either of these file types give an error "Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file. " There is a button 'Close' and 'Web Help' which still informs me, "you met the C00D1199 error message... ". ». Following the advice given nothing less than useful.

  I can easily play these files with RealPlayer or VLC so I don't think it's a driver problem, and it wasn't a corruption right after installing the other players. WMP seems to work OK when playing music or AVI. And there is no harm to hear a sound (wav or midi) in Windows for various system events. Have already uninstalled/reinstalled WMP without result.

  Thanks for your reply.

  I have since determeined the problem comes from an updated codec package I installed a few weeks ago. These codecs were from Shark007 which I believe is a Microsoft MVP. Use the codecs from this site for a number of years without any problems so I did not initially suspect it was the source of the problem. I uninstalled the codec pack and installed K-light package and everything seems to be Ok now. Now, I'll be in contact with the members of this forum.

• I went to my sounds in my Panel configuration and then sounds and when he gave me the error "%SystemRoot%\media\Windows XP erreur.wav.

  original title: %SystemRoot%\media\Windows XP erreur.wav

  Hello
  When I arrived today at my computer, I noticed that I couldn't hear a sound. So I checked my speakers then I checked to see if she was silent, I then checked to see if my strings have been properly fixed. Everything is as it should be. I went to my sounds in my Panel configuration and then sounds and when he gave me the error "%SystemRoot%\media\Windows XP erreur.wav.

  Can you help me?

  Maria Romero

  Hello

  1. don't you make changes to the computer until the problem occurred?

  I suggest you try the steps from the link below and check if it helps.

  No sound in Windows:

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  Hope this information is useful.

• Can't burn files to DVD, error: "Media is not recognized.

  Original title: cannot burn files to DVD

  I am running Windows XP. I tried to burn different files on discs DVD new (e.g., Imation DVD - RW and RiData DVD + RW). I tried using Easy Media Creator 9, AShampoo Burning Studio ^, a Windows Media Center to burn my DVD discs (especially JPEG photos). In each case, I get the error message that my "media" are not recognized. This player will play music but it not "burn" my photos. Help, please!

  Hello
   
  1. what type of DVD burner do you have? Is this a DVD burner with capacities of reading and writing?
  2. have you ever burned a DVD using this DVD player in the past?
  3. are you able to burn the CD?
  
  Method 1.
  To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
  Reference:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems
  
  Method 2.
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/
   
  See also:
  Windows XP CD Burning Secrets
  http://www.Microsoft.com/windowsxp/using/Setup/learnmore/bott_03september16.mspx
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Error during the full backup of the system Vista "Media is not UDF.

  Original title: error during the full backup of the system Vista "Media is not UDF" I tried CD - R and DVD + R

  I just finished day three re - build with all the latest updates and now I want an IMAGE backup to recover from.  When I run Backup asked that media... suggest a label for the DVD but I get the error 'Media is not UDF' end there...

  Also if I back up to another hard drive on my system can recover from this Image?

  Thank you!

  Ken D

  Hello

  backup on an external hard drive or DVD

  the 1st link below is how do the backup of the complete computer for the company, ultimate and vista business

  http://www.bleepingcomputer.com/tutorials/tutorial145.html

  and that is how do to recover the backup complete pc

  http://www.bleepingcomputer.com/tutorials/tutorial144.html

  and here is the information of microsoft in restoring a system image backup

  http://Windows.Microsoft.com/en-us/Windows-Vista/restore-your-computer-from-a-system-image-backup

  If you have problems, it's in here is a forum for microsoft at the link specifically for backup questions below

  http://social.technet.Microsoft.com/forums/en-us/WindowsBackup/threads

• Error "Windows Media Player cannot play this dvd because it is not possible to activate the analog copy on the output screen protection".

  Original title:

  Trouble viewing a movie on dvd.

  Hi, I have windows 7 on my mini with an external dvd/cd. I'm not able to watch a movie because of the error "windows media player cannot play this dvd because it is not possible to activate the analog copy on the output screen protection. Try installing an updated video card driver"Please help... I am new to this. Thanks in advance.

  Hello

   
  I suggest you try the steps in the following link and check if it solves the problem:
   
  Windows Media Player cannot play this DVD because it is not possible to activate the analog copy protection
  http://support.Microsoft.com/kb/2004673
   
  I hope this helps!
   

• Display mode error "Windows media player has stopped working" in windows media player

  I have windows 7 and I don't know what version of windows media player I have, but for a while now, when I try to switch to playback mode now I get an error.  It says error window media player has stopped working and it acts as if she is trying to find a solution, but it never does. He has always said no found solution and closes. I'm fine with music from the library, but if there is a solution to this error I would like to be able to use the game mode now again.

  Hello

  You can try the options under the view menu to change the available on the computer visualizations. When you play the files in 'Now Playing mode', make a right click anywhere within the interface on Windows Media player and go to visualization. Choose the desired option or try a different visualization in the context menu.

  For reference:

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Windows-Media-Player/11/album-art

  http://Windows.Microsoft.com/en-us/Windows/watch-visualizations-playing-music#1TC=Windows-7

  Please let us know if you need any other assistance on Windows.

• The streaming videos on Windows Media Player error "your media usage rights were corrupted or are no longer valid. This can happen if you have replaced hardware components in your computer.

  I'm trying to videos from 3 completely different sites.

  The last post I got Windows Media player was

  "Your media usage rights were corrupted or are no longer valid. This can happen if you have replaced hardware components in your computer. »

  I replaced WITHOUT hardware on my computer, and last week, I could listen no problem at all!

  How to get corrupted my media usage rights and how to remedy the situation?

  I'm not a complete dummy, but sometimes I feel like one. :(

  Hello

  This problem can occur if the media rights (DRM) a folder is corrupted. We need to reset Windows Media DRM in delete/rename all the files in the Windows Media DRM folder. Note that the Windows Media DRM folder is a hidden system folder.

  Check out the links and follow the suggestions that are marked as an answer:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-Winapps/getting-error-messageyour-media-usage-rights-have/54bfacbb-C104-4c22-800F-f293d18d94c2

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/constantly-getting-this-message-your-media-usage/840c560d-04aa-4ae2-aed0-59022cfdef04

  Please let us know if the problem still persists.

• Impossible to play a video file, error: Windows Media Player cannot play the file because the required video codec is not installed on your computer.

  I am unable to play the video file and get the error "Windows Media Player cannot play the file because the required video codec is not installed on your computer."

  Can someone help me how to solve this problem. Thank you

  I am unable to play the video file and get the error "Windows Media Player cannot play the file because the required video codec is not installed on your computer."

  Can someone help me how to solve this problem. Thank you

  May be that the video file format is not compatible with Windows Media Player.

  Options: -.

  1] download and install VLC Player. It's free and supports file formats more than WMP.

  2] download and install the codecs

  Personally, I prefer VLC Player-if you have that then not need to download and install the codec of any third party.

• Not able to play the fieles audio using Windows Media Player - error: Windows Media Player Error Message C00D11B1

  Sometimes the Audio files are not played using Windows Media Player. Even if I'm not able to turn on/off the audio. Settings audio button is not working too.

  Error: Windows Media Player Error Message C00D11B1

  When I rebooted my dell Inspiron laptop, this problem does not occur, and I am able to hear the audio. Let me know the fix for this problem permanently.

  Hello

  If you're having trouble playing a song or video, it may be because of the codec problem. I would suggest trying the following steps and check if it helps.

  Method 1:

  Run the Windows media player convenience store settings and check. Follow the steps to run the Troubleshooter:

  1. Press the Windows key + Q on your keyboard and type Troubleshooting and click Troubleshooting under results of research.
  2. Now, click on programs.
  3. Click the Windows media player settings to run the troubleshooter.
  4. Click on library of Windows media player to run the troubleshooter.

  Method 2:

  I suggest you to refer to the help article and check if it helps.

  Windows Media Player C00D11B1 error

  http://Windows.Microsoft.com/en-us/Windows7/C00D11B1

   

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

• Cannot delete the thumbnails in the Organizer - error message: error deleting MediaI

  I 23 000 pictures in my Photoshop elements catalog. I have a group of them tried to remove because I want to get rid of the tags in the file and apply new - this is another question that PES does not allow you to remove the tags in the file itself, so to start I have delete the catalog entry, use Explorer to remove the tags, and then import the cleaned file.

  So I tried to remove the thumbnails/catalog entries but not the underlying file and I get the error suppression of media. Then I copied the files over to a new directory, deleted the tags, and reimported them in PSE. Now, I still want to delete the files in the original directory. This time I check the option of also remove items from the hard drive. Guess what - the same message: Error removing media. I then used the Explorer to delete files and then tried to remove the entries from the catalog - same message: Error removing media.

  I'm stuck now. The thumbnails are still there, but not related to what it is and I can't get rid of them. By the way I have been around the loop on this several times, have optimized and repaired the catalog even if I got the message that the catalog didn't need repair.

  I managed to solve my problem. I had to download "SQLite DB browser", open the database 'catalog.pse12db' PES file, located the corresponding files in the "Media_Table" and deleted.  I was expecting some problems and thought I should remove other entries in other tables or fix the basis data, but when I started the PSE all organizer was settled. No file no problem that will not delete.

  It is a pity that Adobe does not provide a significant level of support and that such problems must be solved by the community members. Considering the amount of money they make from the sale of their products, they could at least have expert software available to address some of the issues more complex are displayed and offer advice and support.