Code error & #39 sender did not accept terms of use

I'm the Admin for Salesforce.com to my organization, and we have a contract process that sends contracts Echosign designed in Conga composer.  A new Member of the team says it cannot send a contract because it receives an error message stating that she did not accept terms of use EchoSign.  What should do to sign this?  As an administrator, I don't know how to fix this for her.  Any tips are appreciated!

Hello

Please contact support and provide all the details of the user that has this problem. They can investigate it for you.

Thank you

Tags: Adobe Sign

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