Persistent cat problem after changing address IM regime in CUPS v 11.0.1

We have a working installation with the cat persisted on external Postgresql DB, with many chat rooms that are in daily use.

CUCM and CUPS are on version 11.0.1

To change the IM AD - name address to the email address, in order to facilitate the XMPP Federation (among others).

The change of address IM is no problem, but after the change of the person is member (or owner/creater) of any permanent plus discussion space.

I guess it is because of the change of address IM causes a regeneration of JIDs, and none of the news JIDs are present in the external BD. Maybe it's some sort of synchronization could fix that, but I returned immediately to a change of pre snapshot when I noticed the problem. So I don't know if he forge set it's me, if given the time.

I wanted to just some time to study before I'll try and make the change again.

Is it possible that I can change my IM addresses and keep all my persistent Chat rooms? Or is my only option to recreate all the my persistent cat?

Any info/advice is welcome.

Rune

I don't think that there is a fix for this, at least not an easy, one, once the service written messages to the DB, that's changing the JID triggers it all the necessary changes in the IM & P server, for inside DB, contacts lists, etc. But which does not extend to external databases.

What you might try, and I'm not sure it will work, is to go to the tc_rooms table and change the CREATOR_ID to the IADB and new, if it works, you have to try tc_users then tc_messagearchive and tc_messages and if the entry/exit time recording, tc_timelog

It would be the only way I could think, but that means you would need to change all the old JIDs for new.

If this does not work, then you will have no option but to recreate the rooms.

EDIT: Just out there is a bug related to this:

Persistent chat rooms is not accessible after a change of field of presence

Tags: Cisco Support

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    Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. Check this question in the clean boot state.

    Reference: How to perform a clean boot in Windows

    http://support.Microsoft.com/kb/929135

    Note: After the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.

    If the problem persists, try Method 2.

    Method 2 System File Checker.

    You can run the System File Checker tool and check if it helps. SFC scan will scan system files corrupted on your computer. You can read the following article to use the appropriate System File Checker tool.

    Use the System File Checker tool to repair missing or corrupted system files.

    http://support.Microsoft.com/kb/929833/en-us

    Hope this information is useful. Please let us know if you need help with Windows.

    Thank you

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