Persistent problem of Isass.exe

Similar Questions

• Why is it "Isass.exe" file App in Digitaly Windows Deffen Softw Explo, a Local Security Authority Prossess, Publisher Microsoft Corp. Msoft, signed: Microsoft__Windows audit PCA, to the path of file C:/Windows/system32/Isass.exe such a PROBLEM?

  I wonder what this file was, some said it is a malware, viruses, and I read there are people there to BREAKING and NUKING their top computers! This makes me nervous... I think that's what happened to me.  So far, my system seems pretty quiet except for the occational more begins. What is happening here Microsoft, someone is out there that make up your files and applications to be picked up during upgrades or downloads?

  Isass.exe
  Lsass.exe
  Win32.exe

  Hey, wait a minute, the first two files are the same! Well, they aren't. The first begins with the capital letter i (I) and second starts with the letter lowercase l (L). Those beginning with i (isass.exe) is a virus/Trojan, but Windows users can easily confuse for the very important security process, lsass.exe (starts with a tiny, lucky L). And Yes Win32.exe is a browser hijack program that will continue to take charge of your browser home page.

  I hope that help explain what's going on a little better

  Good luck! Please rate me upward if you find my post helpful. Thank you!

• "isass.exe system error indicates an encountered or specified revision number is not one known by the service." System does not boot.

  My roommate has downloaded a manual from LG Electronics cell phone in format .pdf (Adobe). The download is complete on Firefox. It double click on the download finished in the 'Download', its pc box became very slow and finally frozen. It is running Windows XP Media since 2004 / 2005.
  When it tried to reboot, the following message appeared...

  "... isass.exe system error indicates an encountered or specified revision number is not one known by the service." Continues it's maybe a more recent revision, then the service is aware of... »

  Then will continually attempt to restart. by a failure. Note the sequence of the events above are as accurate as the harshness.

  Does this mean the registry is damaged?

  Ran Iolo System Mechanic and has been able to run the tests in two (2). One of the physical drive and the other to the integrity of the partition. Nothing helps. A ran Norton recovery and found no errors. Performed a chkdsk /r and no mistake. Ran a chkdsk/p and found errors, but was not fixed. Any suggestions about where to start?

  I would like to thank all those who helped in my installation of Windows 8 Preview of consumer. He didn't find any problems of incompatibility with Norton a few months back and HP support said that the hard drive has been ruined, and I had to buy one of them after receiving the disks to install Win 7 again. Instead, I have used Drive Scrubber from Iolo System Mechanic and installed Win 7 perfectly. I'm now back with Windows 8. ALL of you are awseome!

  Donnie

  Hello

  Try to start in last know good confriguration pressing f8

  http://support.Microsoft.com/kb/307852

• Isass.exe failed to initialize properly, click on ok to terminate the application (OXC0000005)

  I am running windows XP 32-bit (windows XP (R) (Build 2600.XPSP_3_gdr.101209 - 1647: SP3 & IE8) and had no problems at all until I decided to have a good wipe and reinstall XP.) I have a recovery disk only.

  Everything went well until I installed updates to SP3 - the service pack itself did not cause the problem only updates thereafter.
  I reinstalled windows 3 times now and will continue to receive these error messages:-Isass.exe failed to initialize properly, click on ok to terminate the application (OXC0000005)
  I also get exactly the same message with savedump.exe replacing the lsass.exe
  I don't know that I have no virus or anything bad like and I can not even start in safe mode. My pc is no longer needed.
  Can anyone help with this please?
  Thank you
  Note - also runs the firewall Zone alarm and Avast antivirus: both are up to date.

  See this: http://en.kioskea.net/forum/affich-87892-lsass-exe-and-services-exe-application-error

• Current problems with explorer.exe

  I suffer with the current problems with explorer.exe in the last two weeks or more.

  Main symptoms:

  Taskbar becomes unresponsive, and the currently open windows explore unresponsive.

  They do not recover.  I have to kill the process in Task Manager, and then run explorer.exe task manager.  No error message is always displayed.

  This happens several times a day.

  Other symptoms

  Unable to create a Restore Point, because of the error when trying to get the Protection of the system:

  There was an unexpected error in the property page:
  System Restore has encountered an error. Please try to run the system restore again. (0 x 81000203)
  Close the property page and try again.

  Look in the event viewer I see many errors, which are for the most part a DistributedCOM

  I followed the instructions I found online suggesting glancing component for COM Applications Services + and attempts to access these results in the following error message:

  Catalog error
  An error occurred while processing the last operation.
  Error code 8004E00F - COM + was unable to talk to him about Microsoft Distributed Transaction Coordinator
  The event log may contain additional troubleshooting information.

  Other info:
  I am running:

  • Windows 7 Home Premium 64 - bit SP1
  • AVG Free
  • Malwarebytes premium

  The last thing I installed was AVG PC Tune Up.

  Action taken:
  Have done the following (not in that order!), no positive findings:

  1. Have disabled all extensions of MS shell not using Extensions of Shell Manager.  This made no difference, even if the question seems not occur less often.  Or maybe not :-)
  2. MWB scan: found a threat yesterday that was deleted (ConduitTB.Gen), but the explorer.exe problem persists.
  3. A ran a chkdsk, that says that Windows has made corrections to the file system.  Don't know what that meant.  The log file does not mention specific errors.
  4. Ran sfc Scannow, who found no errors - at least he said he repaired 0 components.

  Any help would be greatly appreciated.

  I think that your problems are largely self-inflicted.  AVG antivirus was once a good product, its reputation has declined in recent years.  I have no personal knowledge of AVG Free a / v one way or another.

  MalwareBytes AntiMalware should find most of the villains, but just in case, run ESET free Online Virus Scanner-->

  http://www.eset.com/us/online-scanner/

  RANT>

  AVG PC Tune Up, however, is much more likely to have caused problems.  I didn't author the following, but I agree with his sentiments:

  TIP: If you ever think that your registry database must be cleaned, repaired, boosted, point, healed, twisted, fixed, magnified, "swept" or optimized (it isn't), read http://chris.pirillo.com/are-registry-cleaners-safe-to-use/ or http://www.edbott.com/weblog/2005/04/why-i-don ' t-use - Registry cleaners / and then draw your own conclusions.  Related-online http://support.microsoft.com/kb/2563254

  And if you think that because those related articles are old several years that they are outdated, here's a version 2015 the same advice: https://blog.malwarebytes.org/social-engineering/2015/06/digital-snake-oil/

  The key idea is:

  Potential performance improvements resulting from the use of these programs are at best tiny and imperceptible.

  At worst, they could damage your computer so bad to the point of requiring a reinstall of the operating system.

  / RANT>

  Descendant of my forum,

  • see if the advice here helps in what concerns your problem of--> https://windowsforum.com/threads/actual-solution-for-system-restore-error-code-0x81000203.184794/ system restore
  • for "Error code 8004E00F - COM + was unable to talk to the Microsoft Distributed Transaction Coordinator," try the 'response' here--> http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/8004e00f-com-unable-to-talk-to-microsoft/8066abfe-3396-4635-a900-7115e6d20448 ""

  Frankly, however, if you have a DVD of Windows 7 for the edition of Windows 7, you have installed, you might seriously consider to do a "repair installation". How to do a repair installation to repair Windows 7  Unfortunately, the links in this article of ISO of Windows 7 files are no longer valid.

  For reasons not revealed, Microsoft does Windows 7 ISO files easily available.  If you have an installation of the retail of Windows 7 (IE, not OEM) but have lost/lost/damaged the installation DVD, you may be able to download the ISO required here, but from what I've seen, this system is a little laminated--> https://www.microsoft.com/en-us/software-download/windows7

• Persistent problems with the Magic Mouse

  I have persistent problems with my Magic Mouse. He often stops followed (i.e. the cursor on the screen does not move when I move the mouse), or the input button on malfunctions (i.e. I don't click and drag, or cannot right click, or when I click on something and that you hold the button down it doesn't "stick").

  I called Apple and they took me through all the troubleshooting steps (reset the SMC, PRAM, etc.) and I finally get a new mouse. I got a new and have exactly the same problems!

  The ONLY thing that solved the problem by restarting the computer, or logging in and out. But the problem then begins again after anywhere from a few minutes to a few days (the most often within hours).

  Any ideas?

  Here is more information in case it is useful:

  • I plugged a wired Logitech mouse, and to my surprise, it also does not work. I thought that the problem was related to the wireless/Bluetooth connection, but this clearly isn't.
  • I have a Wacom tablet attached to my computer, and it works very well, no matter if it has connected (via USB dongle) wireless or wired (via USB).

  There seems to be something wrong with any particular software/system control the mouse.

• problem with bonjourdnsresponse.exe

  I have problems on a few websites and it tells me that there is a problem with bonjourdnsresponse.exe. What this mean and how can I fix?

  Help would be greatly appreciated!

  Hello

  1. which web browser you are using?

  2. What is the exact error message you are getting?

  3. have you installed iTunes?

  4. don't you make changes to the computer before the show?

  Please follow the steps if you are using Internet Explorer from the link below.

  Can't access some Web sites in Internet Explorer

  http://support.Microsoft.com/kb/967897

  See also the below mentioned link.

  http://support.Apple.com/kb/HT2250

• Problems with several .exe slow down my computer - see in the Task Manager.

  Hi everyone - I had posted in other sections of the forum such as: http://answers.microsoft.com/en-us/windows/forum/windows_7-files/why-does-dllhostexe-com-surrogate-consumes-memory/bd7e42bb-802d-4eb9-95b2-2bb6b566996d?page=1&tm=1416087694827

  but still have no answer to my problem - I just wanted to reference I've tried many "patches" suggested, without success.

  On the question... in addition to causing me problems of dllhost.exe, I now see a list of other authors in my task which are guilty of collaboration Manager.  The interesting thing is that I put the finger on a particular instance of dllhost.exe (COM Surrogate) who is about 8 k in size - whenever I'm deleting this one (which can sometimes be difficult to find when there are multiple instances of similar size) all other instances of dllhost.exe problem simultaneously remove themselves as well.  This is only a temporary solution as the problem will resume as soon as 10 minutes later, gobble up all my CPU and memory.

  Anyway - as I said, I noticed several other spots displayed - the interesting thing is that these tasks ALSO disappear when I delete the task of dllhost.exe k 8 initiators.

  Here is the list of the other guys who gobble up my system resources:

  dllhst3g.exe

  dpnsvr.exe

  dplaysvr.exe

  dvdupgrd.exe

  Rundll32.exe

  wiaacmgr.exe

  cmmon32.exe

  Has anyone else noticed these programs causing problems?  I would like to know how to solve this problem, but since the last message in the previous topic, it still has not been resolved by Microsoft...

  I know this post is a few months old, but I stumbled across it all fighting the same problem on a laptop of family members.  McAfee or Malwarebytes was able to track it down in my experience either.

  The task Mgr showed the same process taking a ton of memory and CPU.

  To resolve this issue, it turns that Symantec posted a tool that you can leverage.  Here is the link: http://www.symantec.com/security_response/writeup.jsp?docid=2014-111020-0511-99

  I would leverage the link Symantec before using the links of Evan (above), these links are to sites with strong ads and an EXE from a developer private.

  I hope this helps.

  -Higgins

• Anyone who has a problem with net.exe?

  Windows 7 Ultimate x 64 with all patches

  Open a command window and tried to run net.exe:
  C:\>NET
  This version of C:\Windows\system32\net.exe is not compatible with the version o
  f Windows that you use. Check your computer's system information to see information indicating if
  r you need a x 86 (32 bit) or x 64 (64-bit) version of the program, then told the
  CT the software publisher.

  Checked net.exe and found that it was not true.  Did a scan using Microsoft Security Essentials and it says that it ASNA 2 files and found no threat.

  The original net.exe was renamed appearently net1.exe.

  The owner of the file is trustedinstaller.  I can't move, rename or delete it even when running as administrator.  The system says that I need the permission of the Trusted Installer.

  Any idea of what could have caused this and how get rid of?

  Hello, saberman

  The fact that the Details tab of the property sheet for your net.exe is not filled with the correct information is undoubtedly a problem. This is why suggested Yann Support engineer runs the System File Checker ("SFC"), which is designed to find and replace corrupt or missing system files from backups in your store of components (windows side by side or WinSXS folder; note that the KB929833 article I just linked ("System File Checker") has yet to be re-written to reflect the fact that) Since the advent of Windows Resource Protection in Windows Vista is no longer a dllcache folder in System32 and file system backups are now located @ C:\Windows\winsxs\Backup).  Running SFC should have found the problem with net.exe & repaired, without needing to resort to a system restore, which can sometimes cause problems as indicated by the error message you posted, i.e. that net.exe "is invalid for your system.  I suggest to read the article from KB929333 on SFC and see if enforcement of that tool is not correct the problem. If not, a good starting point for troubleshooting to solve the problem is the sfcdetail.txt newspaper, which shows the results of each operation of checking files and each transaction attempted repair. instructions for how extract/transform/load this journal of his 'home' in the service area global log (log CBS.log) in a usable format appear under the heading "How to view the details of the System File Checker process" of KB929333, and the instructions on how to repair files that are not SFC are included in the article "How replace manually a file system damaged by a known file correct copy" section (the two sections are available by clicking on the circle '+' sign next to "for more information").  It is to note that it is not uncommon to have to run SFC repeatedly to deal with corruption - 3 times is the recommended minimum, and I personally saw him require more... the error dialog box that you see leads me to believe there is more harm than simply a lack of functionality net.exe and CFS can be just the thing to get things straightened.

  That said, it is also true that there is often more than one place that a protected system file is stored, other than the C:\Windows\winsxs\Backup on a Windows 7 computer. Typical areas of other instances of the net.exe include C:\Windows\winsxs\x86_microsoft-windows-net-command-line-tool_31bf3856ad364e35_6.1.7600.16385_none_5208a7a3d3caa54c records, while net1.exe can usually be discovered (on a 64 - bit with an AMD processor machine) and two C:\Windows\winsxs\x86_microsoft-windows-net1-command-line-tool_31bf3856ad364e35_6.1.7600.16385_none_86b24994b5e6bfbf at C:\Windows\winsxs\amd64_microsoft-windows-net1-command-line-tool_31bf3856ad364e35_6.1.7600.16385_none_e2d0e5186e4430f5 (note that the part "31bf3856ad364e35" of these folder names may vary). There may be other places in the store of components according to these things the way that system restore several times has been executed, whether an OEM computer (i.e., a pre-loaded with Windows by an Original Equipment Manufacturer) who has already found "Factory Spec", which updates Windows, service packs and other fixes/patches have been applied, and other factors.  The trick is to know what file is correct to use to replace a version corrupted in C:\Windows\System32 - which is not always easy to determine - and by "taking possession" file corrupted in question, so it may be deleted or replaced.

  The windows component store peut usually be used as the source of a file replacement for one that SFC cannot fix by using the information in C:\Windows\winsxs\Backup, but a user must make sure that they know what they are doing to avoid the disaster (this is why Microsoft has included the "automatic" option to perform a "repair installation" to correct the corruption of the system)- and if the user has access to another , work computer running the same version of Windows, or for the installation media (if no Service Pack or other update of the kernel has been applied), or "slipstream" self-created media (if Windows 7 Service Pack 1 has been applied) designed specifically for the operating system in use, extraction verified copies of the record of those required are usually an "easier" approach  Detailed instructions on the use of all these forms of installation with SFC media are in the Wiki author try * 3of 6 December 2013 post to the thread of community "System File Checker and access files blocked, while detailed instructions on how to create a"slipstreamed"media are in his post from August 25, 2012 to pg 3 of the thread"guide to recovery of Windows 7 Home Premium account user word of. past lost, unable to connect, connection problem"(it is also useful to have a look at this whole thread, which has very useful information about different Windows 7 recovery options, and that includes links to downloadable PDFs (portable document files) on each of the options many.).  BTW, these pdf files is hosted on the cloud OneDrive service, which is where we usually place downloaded files (for example the zipped copy of your corrupt net.exe file you mention) and make them accessible to third parties. to learn more on how to do that I recommend community animator Gerry C J Cornellexcellent tutorial 'Forums Community Microsoft"on its site Computer Tips of Gerry .

  As you noted, net.exe (and net1.exe - which, as I have, reminder has been around in all NTFS OS since @ least NT4.0 however hardly documented; official documentation only I ever)

  seen mention that this is the Windows Embedded article Utility Net.exe : thus, as well as many others

  protected system files) is 'held', in terms of security of the file/folder permissions, by service "Trusted Installer".  The implementation of the Protection of resources of Windows, Vista, limit property of this service-protected system files in large part to protect themselves against malicious or accidental deletions.  However, a user with administrative privileges ('high') can always take ownership over any file and then manipulate it at will.  TechNet Library 'ownership of a file or a folder' article provides advice on how to do it, but without expertise in the creation of a file batch, macro, visual basic program, Power Shell command or similar to handle this action based on a large scale, the procedure described is essentially limited to a one-at-a-time approach.  In my opinion, a better technique is to add the ability to take ownership of a file or folder from the context menu (right click "") of the operating system. many people have found the information and automated "registry hacks" in the Seven Forums tutorial "Windows 7: take ownership shortcut" very useful in this regard.  Even with this capability, users can occasionally run through a file that stubbornly refuses to behave even when the property has been reassigned to the said user. in this case, the stand-alone freeware program ("Portable Executable", requiring no installation runs) UnLocker can be valuable.

  I'm hopeful that SFC be enough to take care of this problem for you, but if not, I would also consider

  check the integrity of the hard disk / partition with Check Disk.  If none of these solves the problem, a repair installation may be in order.  Useful information on this procedure can be found in article KB2255099, "How to perform an upgrade in Place on Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2" and the tutorial of the Forum seven "How to do a repair of trouble Windows 7 installation.  Good luck!

• Which solves the problem of MDM_Util.exe? I tried installing updated and it persists % $@.

  I am trying to install a Netgear router and when I click the installer, I get the MDM_Util.exe closed unexpectedly.  Please click here for the update solve the problem.  I did all the updates and it still does not work.  More whenever I have him try again, there is an another important update needs to happen - I feel like this could be a virus...

  I am trying to install a Netgear router and when I click the installer, I get the MDM_Util.exe closed unexpectedly.  Please click here for the update solve the problem.

  And did you contact Netgear Support? Is there the Netgear updates available (for example, as the firmware update)?

  CF. http://forum1.netgear.com/showthread.php?t=19370

  CF. http://forum1.netgear.com/showthread.php?t=20347 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Starting problems. - RunDLL32.exe, procedure entry point_except_handler4_common could not be located in the dynamic link librarymsvcrt.dll

  I get the message RunDLL32.exe, procedure entry point_except_handler4_common could not be located in the dynamic link librarymsvcrt.dll. What should I do?

  I had starting problems, boot loop, I think it seems to have been resolved by using the last known good configuration, but I get this popup dialog box. I've not closed for fear that it will start XP looping again.

  Hi EddieBryan,

  1. did you of recent changes on the computer?

  2. do you have security software installed on the computer?

  3. when exactly you receive the error message?

  Method 1
  Check if the problem persists in safe mode and after return with the result.
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222

  Method 2
  If the problem does not persist in safe mode, then it is possible that some third-party programs installed on the computer is causing the problem.
  I suggest that you configure the computer in a clean boot state and check if it helps.
  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
  See section to learn more about how to clean boot.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353
  Reset the computer to start as usual
  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  1. click on Start , then click run.
  2. type msconfig , then click OK.
  The System Configuration Utility dialog box appears.
  3. click on the general tab, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

  Method 3

  If the previous step fails then I suggest that scan you SFC on the computer that will search the corrupted system files and try to correct them.

  The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows XP installation CD.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

  You are prompted to insert a Windows XP SP2 CD when you try to run the tool on a Windows XP SP2 computer system File Checker

  http://support.Microsoft.com/kb/900910

• Isass.EXE - Security Accounts Manager initialization failed OXC0000001 to start Windows XP

  Original title: Isass. EXE-SYSTEM ERROR MESSAGE IS ON AN ANOTHER COMPUTER & WON "T START.

  This is the error message when I turn on computer ISASS. EXE-system error Security Accounts Manager... Intialzation failed due to the following error: a device attached to the system is not fuctioning - OXC0000001 error status

  Jacqui T Hi,.

  (1) since when are you facing this problem?

  (2) remember to make changes to the computer before this problem?

  This problem may occur if the file Security Accounts Manager (SAM) is damaged or missing.

  Step 1: You can follow the steps mentioned in the article below

  Error message "Security Accounts Manager initialization failed" when you start Windows XP

  http://support.Microsoft.com/kb/316751

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Dell Inspiron 3521 problem concerning "audiodg.exe.

  Sometimes I have a laptop Dell Inspiron 3521 with Microsoft Windows 7 Home Premium 64 - bit with a Realtek HD audio driver. The problem is that whenever I run a Flash-supported page on my Firefox browser, audiodg.exe (and it is a real process of Windows Audio) consume a very large amount of physical memory on my computer up to 997 MB, establishing the audio matrix until I close the browser. Then when I open the browser again, the problem starts again.

  I tried to solve the problem using the method of "improvements", but it failed for some reason as evidenced by the photo:

  

  There is no option tick 'disable all improvements' in there, and all the improvements are unchecked. All they have is the tick "immediate mode".

  I have also all my updates installed on my laptop, but the problem persists.

  Is it possible to fix this so that the problem of the use of the high memory caused by 'audiodg.exe' will be gone for good?

  Hello. It's the first time I saw a screen shot of improvements to properties of speaker who had not "disable all improvements. My laptop has also 7 64-bit but with IDT and it has. Maybe if you switch from the native Windows driver Realtek driver will answer box "disable all".

  1. open Device Manager (type devmgmt.msc in the search box).
  2. develop the 'audio controllers, video & game' and right click on "Realtek High Definition Audio".
  3 Select this option to "Update driver software".
  4. click on "Browse my computer for driver software".
  5. click on "Let Me pick from a list of drivers on my computer".
  6. put the "Show compatible hardware" check box if not already checked.
  7. in the list of devices, click on 'High Definition Audio"(native driver).
  8. click on "next".
  9. in the update driver warning box, click 'Yes' (the driver).
  10 restart the portable computer if you are prompted. If not invited, so no need to restart.
  [To return to the Realtek driver, do it again but reverse the names in steps 1-6.]

  If you use the latest Realtek driver (6.0.1.6788), you might want to try the old Realtek 6.0.1.6690. The former driver installation requires to remove the most recent in Device Manager and choose the delete files option.

  Kyleboy21

  Is it possible to fix this so that the problem of the use of the high memory caused by 'audiodg.exe' will be gone for good?

  I don't remember to see a solution that differed from those found by Google. We do not have a lot of posts about it.

• Problem with wuauclt.exe

  Hello

  I'm having a very aggravating problem.  About every 12 seconds a black box showing wuauclt.exe is running is displayed.  It appears that for a fraction of a second, just enough to have problems with typing.

  I use Windows Vista (Service Pack 1) and this has happened since the installation of Windows (that is, since this morning). It is not malware or a virus (I scanned for both).  In addition, I can't upgrade to service pack 2. When you click on the file "Windows Update", I am greeted by an "empty window".  In other words, the window appears, but has no text.

  Please tell me what to do so that my computer function normally.

  Thank you.

  Mike

  Free unlimited installation and compatibility support is available for issues related to Windows Vista Service Packs. Availability of support chat or messaging differs depending on your location. Some questions may require more support for which it has advanced a charge: http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Help! Problem using HPSCAN.exe or the TWAIN for HP Laserjet Pro cm1415fnw driver using Windows 7

  I used the HP Laserjet Pro cm1415fnw for over a year without problem.  When I first bought the unit, I was using a Dell with Windows XP desktop computer and connected to the printer via the USB port.  I was able to print and scan from my computer, even in applications that use the driver scan TWAIN such as Word, Acrobat, etc.

  I've since upgraded to a HP slimline s5-1160 computer using Windows 7.  I installed the software my installation CD Laserjet is no problem.  The printer is connected to the computer by USB port.  I can continue to print without problem.  However, I am is no longer able to scan using the HP (HPscan.exe) software, or applications that use TWAIN scanning driver such as Word, Acrobat, etc.  When I try to do, it takes a lot of time before he asks me which scan TWAIN driver to select.  When I select the MFP from HP cm1410 series, the program hangs or returns to the State wherever it was before I tried to scan a picture in a document from the program.

  I can scan however successfully using the Wizard Windows Scan / Fax or if I choose "Devices and printers" in the Start Menu and select 'Start scan' in the menu after right-clicking on the HP printer icon.  However this option restricts my use of the scanner - I can't scan to PDF and I can scan several pages in an OCR application.  I have to analyze on a JPG or TIF or PNG.

  What to try to solve this problem, I did the following without success:

  1. Uninstall and reinstall the drivers and software complete (and using the most recent version on the HP site)
  2. Change ETIOU USB ports
  3. Run the HP scan diagnostic utility, which seems to show an error to the WIA, scanning stage and then recommend that I have uuninstall and reinstall the full software.  When I skip that and allow it to check for TWAIN scanning, it gives me a similar error, suggesting I use the latest version of the drivers (the driver that I use is v 3.0 dated 12/11/2009) so in this case the utility of diagnostic scanning HP provides NOT a fix for this problem other that uninstalling and reinstalling , which I did several times without success
  4. Contact HP support for the computer and the all-in-one (which as I understand it there's different support staff).  Staff of the printer claims it's a software problem and that the staff of the computer must be able to resolve the issue (something not having "launchpad" installed correctly.  When I communicate with the staff of the computer, they say it is a printer driver problem.  So I'm at a standstill
  5. I studied the HP support forums to see from this link - http://support.hp.com/us-en/document/c02661093 - if you can't scan from software HP you can use programs that rely on WIA (Windows Fax and Scan) drivers that I already know I can do it, but implies that HP doesn't have a solution to find out how to scan using their own software!

  My gut tells me that he is one of those problems that many others perhaps, but for which there is no viable solution.  It is possible that during the uninstall and reinstall the software, remains can stay behind that prevent the proper functioning of the drivers, but without knowing how to "clean up" specifically those remains before you reinstall the software, I am at a loss.  Oh and by the way, I also tried using CCleaner and Norton Registry Cleaner to try to clean up these remains, but that effort did not help.

  My question is basically this... or does anyone know of a fix for this problem should I resign myself to use the Wizard Windows Fax and Scan to scan documents and pictures, and forget about using TWAIN programs like HP seems to suggest?  I think that because I use a HP printer/scanner and a HP with Windows 7 computer, this problem should NOT be a problem!

  Hi Radiopeople,

  Follow the steps below to check the WIA Service:

  1. type services.msc in run or search and files program

  2. scroll the page up to the WIA Windows Image Acquisition

  3. make sure that the service is running. Click on stop and then restart to ensure

  4 restart the computer

   

  Restart the services of dependencies:

  1. Click Start, in the search box type 'service ' without quotes.

  2. scroll down until you see Windows Image Acquisition (WIA).

  3. double click on it and go to the Dependencies tab.

  4-2 services must be listed.

  5. close this window and look for the remote procedure call (RPC).

  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.

  7. go to hardware detection kernel and Double click.

  8. set the Startup Type to manual and click on apply.

  9. you should be able to start the service by pressing Start.

  10 now, you are done and the Twain Manager must work and gives you is not a mistake.

  Check the dependencies or sous-dependances:

  Right-click WIA (Windows Image Acquisition) by selecting the first Properties , and then click the dependencies tab. It should list: remote procedure call and Detection of Harward Shell

  Under the CPP, it will then list DCOM Service Process Launcher point final RPC Mapper date back to the start all the items listed as dependencies or dependencies under WIA void list main services.msc and right click then