Persistent problems with the Magic Mouse

I have persistent problems with my Magic Mouse. He often stops followed (i.e. the cursor on the screen does not move when I move the mouse), or the input button on malfunctions (i.e. I don't click and drag, or cannot right click, or when I click on something and that you hold the button down it doesn't "stick").

I called Apple and they took me through all the troubleshooting steps (reset the SMC, PRAM, etc.) and I finally get a new mouse. I got a new and have exactly the same problems!

The ONLY thing that solved the problem by restarting the computer, or logging in and out. But the problem then begins again after anywhere from a few minutes to a few days (the most often within hours).

Any ideas?

Here is more information in case it is useful:

  • I plugged a wired Logitech mouse, and to my surprise, it also does not work. I thought that the problem was related to the wireless/Bluetooth connection, but this clearly isn't.
  • I have a Wacom tablet attached to my computer, and it works very well, no matter if it has connected (via USB dongle) wireless or wired (via USB).

There seems to be something wrong with any particular software/system control the mouse.

Tags: Peripherals

Similar Questions

  • I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse.

    Original title: right click on the mouse itself activating

    I borrowed a USB to a person at work and I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse. The left click of two devices works normally, however, sometimes she does not respond to clicks and it takes a few seconds to work. The left button was constantly starts to turn on, as if he was stuck. After that I hit Alt + Tab and modify windows it stops for a few moments and starts at a later date. I havo not found a specific condition or a combination of keys that may trigger the fault.

    I read a few posts on discussion forums, but all say that it could be a hardware problem, which I think is not, because both devices have the same problem and I'm sure it all started with the insertion of the borrowed memory stick. I scanned the readers to help Symantec's EndPoint Protection and installed Microsoft Security Essentials and performed a full scan, but found nothing. I even restored the system, but the problem remains.

    Should I get a different antivirus? How can I find the cause so I can find a better targeted solution?

    Try to install the drivers from this link and check.

    http://support.Lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-77167

  • Re: Satellite U500-115 - problem with the bluetooth mouse

    Hello everyone,

    I use a bluetooth mouse Saitek mouse with my Satellite U500-115 (OS: windows 7) and a have a real problem that is boring:

    Every time that I do not use the mouse for 10 or 20 seconds the pilot (or what ever) rocking in a kind of 'sleep', and it can take up to 1 minute until the mouse is available again. It is defenitely is not a mouse problem. I tried the mouse with a laptop LG and a windows xp sytem and it worked perfectly.

    I tried the following:

    1 put in place the current on the site of Toshiba bluetooth stack--> having not caused no difference in behavior.
    2 put the mode to 'Full Power' energy saving--> that seemed to have some positive effect, but not always. Sometimes the time until the sleep mode begins seems to be a little more but not always. In the "Full power" the mouse seems to go back a little more quickly when he woke from the mode "standby mode".

    Test: as I wrote this text, the mouse driver began the "sleep mode", now I'll move the mouse and take the time needed until the mouse will respond again a moment):
    45 seconds

    Is it possible to put the bluetooth HID in some sort of "permanent way"? At least the touchpad also reacts independable mode of energy of the laptop; This is why I think that it should be possible to use a bluetooth HID in the same way.

    Thanks for any help!

    Michael

    Hello

    Go to Device Manager, click Bluetooth radios and choose the generic bluetooth adapter. Then, right-click and select power management properties, umark, allow the computer to turn off this device to save power and press Ok.

    I don't have a bluetooth mouse, so I can't check if works. Just assume...

  • problem with the wireless mouse error code is pimou.sys

    I am trying to install a head mouse 3300 gears on a computer wireless laptop windows 7. He considers it, and install a driver then goes to blue screen, stops and gives error pimou.sys

    Anyone has an idea as to how I can solve this problem?

    Thanks for any help that anyone can give.

    John

    Hello

    Actually contact the manufacturer of the mouse support.

    You can ignore all the errors of the adapter. And they are not related to your problem of mouse.

    Don't you worry about this unless you have found errors. If so see these threads.

    http://social.answers.Microsoft.com/forums/en/w7network/thread/754c8f29-3a87-4E77-Babd-a69c8910e17e

    http://social.answers.Microsoft.com/forums/en-us/w7hardware/thread/05a8849e-89c1-4CC9-8004-f6d07a4fdf8b

    http://www.cableforum.co.UK/Board/34932105-post6.html

    ====================================

    A new Microsoft 6to4 map is created unexpectedly after restarting Windows 7 or Windows
    Server 2008 R2
    http://support.Microsoft.com/kb/980486

    How to disable certain Internet Protocol version 6 (IPv6) components in Windows Vista, Windows 7
    and Windows Server 2008
    http://support.Microsoft.com/kb/929852/en-us

    Response of Lionel Chen
    http://social.technet.Microsoft.com/forums/en-us/itprovistahardware/thread/3a503cdb-e61c-44BC-97c4-0b38b0e5f929/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • I have the problem with the Intellipoint mouse.

    Original title: Intellipoint mouse

    I have a new laptop running Windows 7, 64 bit.  I am trying to program my old Intellipoint USB mouse but the new drivers do not allow me to program the left button to be "ESC".  IntelliPoint 4.0 has this option but is not compatible with Windows 7.

    I called the MS Helpline and the person I spoke to told me it was impossible.  I didn't believe him.  Later that night, I tried again and was able to do.

    The control panel open mouse properties, select the menu drop-down button that you want to program, select macro editor, select NEW macros under available, name the new macro, click in the Editor area, select Insert Special..., select ESC or you want to use a special character.

    These instructions are clearly described in the Microsoft help if you can find it.

  • Problems with the mouse scrolling

    I have a Microsoft Wireless Mobile Mouse 1000 that I use on my laptop Dell Inspiron N5110 with Windows 7 Ultimate 64 - bit installed on it.

    Recently, the mouse wheel is crazy I've put it down it scrolls to the top, scroll down, done both or nothing. and this only happens when scrolling down, there is no problem of scrolling upward.

    I changed the USB port - in which I put the receiver - the only one directly attached to the motherboard. That gave me minutes of scrolling perfect without problem, but after having tried other ports he went crazy again.

    I tried to uninstall the driver from Device Manager and then put it back, but to no avail (I did for several ports)

    I should note that the problem itself is fluctuating, which sometimes means that the wheel is crazier than others and I tried the mouse on another laptop and the problem does not occur.

    Thanks in advance.

    Original title: Wireless Mouse 1000 - wheel had crazy

    Hello

    You did changes to the computer before this problem?

    I wish that you read the following article and follow the suggestions in the article.

    The problems with the mouse button or scroll the parameters
    http://support.Microsoft.com/kb/303091/en-us
     
    Hope this helps, if the problem persists with Windows updates, please get back to us. We are here to help you.

  • the Magic Mouse that came with my iMac to work but it does not recognize HP USB Wireless Mouse

    the Magic Mouse that came with my iMac to work. I tried to use the HP USB mouse that I use with my MacBook Pro at home, but it does not recognize. I went into the settings but it only sees the mouse Magic Mouse.  I tried configuring it as a PC mouse.  How to recognize the USB of the computer mouse.  I need a HP bluetooth mouse?  I can't work with this mouse, it has a funny scroll for it. It is too fast or too slow.  Help!

    < published by host >

    There is no reason why the iMac should not be able to use a USB mouse. With the mouse connected to the computer off the computer tower and turn it back on. Now it doesn't recognize the mouse? If this is not the case, try a SMC reset.

    Reset the management system (SCM) controller on your Mac - Apple Support

  • Satellite A660 - 07P problem with the pointer of the mouse using the touchpad

    I just bought my A660 07P last Thursday, September 15, 10 and I noticed that I had problems with the mouse pointer using the touchpad.

    From time to time, the cursor/pointer is locked and seems something like a button up and down.
    I assume it's because it's on a mode of waiting, but in this case as every 5 minutes.
    When it is locked, it will also change the zoom percentage when the touchpad is struck. It is very not when I'm in the middle of something and I can not move the pointer. In addition, the start is very slow.

    BTW, I have not installed any programs or applications. I'm still testing until Friday, otherwise I'll go back to where I bought it.

    Hi mate

    This isn't touchpad problem.
    I guess as support for computer laptop MULTI-TOUCH PAD
    There are a few additional features supported by touchpad, and I think that you have enabled this while using the touchpad

    The touchpad supports the features:
    _ChiralMotion_
    You can scroll vertically and horizontally

    _Pinch Zoom_
    This feature provides functionality like the scroll wheel zooming

    _Rotating (chiral spin) _
    This provides gestures to rotate the photos and other objects

    _Momentum_
    This feature provides a smooth, fast trackball as the movement of the mouse. A quick finger on the touchpad surface can move the sliders in the entire screen.

  • The magic mouse 2 works with iPAD PRO

    The magic mouse 2 works with iPAD PRO?

    No, you cannot use a mouse with an iPad.

  • Problems with the mouse.

    On my Acer desktop / laptop, I can't remember the serial number or anything like that, but there is a touchpad mouse which I never use. I have a USB key with a "mouse in hand" that I use.

    Saturday evening closed pc cause lack of power. Sunday morning I gave him power, and he began.

    But when you go to the screen "" with applications (windows 8.1) started at the right end. Trying to get to the left of the screen I could do with the USB mouse, but when I left hand letting it got automatically to the right again.

    It's lying, that I could not work with applications to the left (or go to the app store or anything.)

    I tried "Control Panel" and click on "programs". All programs has been more than on a single screen.  And I started at the bottom. Try it with the mouse or the "arrow" s goes up, when I let go I come down to the bottom again.

    Anyone here know if mice "touchpad" do something bad?  Or a USB mouse?  Or a sick computer?

    Sorry for my English - computer is English not my best. Hope someone out there can understand and solve my problem.

    PC was purchased June 2014, so I have the warranty, but do not miss my computer for a long time :-)

    Greetings to all

    Peter

    It was my logitech mouse that didn't work

    Bought a new and now all works

    :-)

    Peter

  • launch of checkers problems: error: trying to re-launch your game. If the problem persists, it may be network with the server problems or a problem with the configuration of your firewall.

    Windows Vista can not launch problem of checkers: try to re-launch your game. If the problem persists, it may be network with the server problems or a problem with the configuration of your firewall. Please check your firewall settings by visiting the Open Ports FAQ.

    Original title: launch of the problems of checkers:

    Hello

    If you have not yet tried to disable the antivirus/firewall software, then try the following steps to disable them.

    Disable the anti-virus software: http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software

    Enable or disable Windows Firewall: http://windows.microsoft.com/en-US/windows-vista/Turn-Windows-Firewall-on-or-off

    IMPORTANT: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks

  • Hi, I have a problem with the download trial version of adobe after effect cc. When I want to download instad of download there are massage: we are experiencing some problems, please try again later. If the problem persists, contact customer support

    Hi, I have a problem with the download trial version of adobe after effects cc. When I want to download instad of download there are massage: we are experiencing some problems, please try again later. If the problem persists, contact customer support. What seems to be a problem? Thank you

    Please try after effects configuration required for Mac OS and Windows

    Concerning

  • There was a problem with the current system. Please try again later. If the problem persists, contact customer service.

    There was a problem with the current system. Please try again later. If the problem persists, contact customer service.

    Why?

    Please tell us what Adobe application you are trying to download. Please try creative cloud install app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • Hello I am a student and I have a problem with the tool Selection (V). When I opened the file AI CC with CS6 selection tool doesn't allow me to change the selection. What can I do? (I have reinstall AI CC and the problem persists)

    Hello I am a student and I have a problem with the tool Selection (V). When I opened the file AI CC with CS6 selection tool doesn't allow me to change the selection. What can I do? (I have reinstall AI CC and the problem persists)

    Ivan,

    If it's on the rectangular objects, you may have encountered the bug Rectangle Live which is limited to the MAC versions from 10.7 and 10.8, but not of 10.9 (Mavericks) or 10.10 (Yosemite). If all goes well, the bug will be fixed soon.

    Thus, a switch for the Mavericks or Yosemite with a reinstall might be the way to solve it here and now.

    To get around it, in each case, it is possible to develop direct Rectangles to get the normal old shaped rectangles or Pathfinder > unit, or use the scale tool or the free transform tool.

    A more permanent way round that is to create normal old shaped rectangles, after running the free script created by Pawel, see this thread with download link:

    https://forums.Adobe.com/thread/1587587

  • the magic Mouse loses connection

    I have an iMac 21.5 "running 10.11.6. Recently, I added a to an existing stereo system bluetooth connectivity so I could broadcast on the system. By the way since then I lose my connection to the mouse. I get "connection lost" notification even if the mouse is sitting idle without hands even near him. I tried the suggested pieces of paper, battery replacement and any other thing, I found displayed. Nothing works. As I was typing that I got the message several times, and I'm not even using the mouse! I have another computer in another location and plan to try to see if the problem changes switching. I suspected that the additional bluetooth device could be the culprit, but I tried to unplug and had the same results. It is not a problem with another computer running the same operating system, even if a year or two older hardware. The intermittent mouse problem existed before, but I've lived with him because he doesn't seem to be that bad. Now, I have moved and am in an apartment complex and wonder if there is an interference cause me pain. I do not know to replace the mouse by a non Apple device can solve the problem or if I need to use a WIRED one remedy! The keyboard has never given me problems and with the exception of the low battery notification, it has worked perfectly.

    Hello...

    May be corrupted Bluetooth preferences.

    Open a Finder window. In the Finder menu bar, click go > go to folder

    Type or copy paste the following text:

    / Library/Preferences/com. Apple.Bluetooth.plist

    Click OK, and then place the com.apple.Bluetooth.plist file in the trash.

    Can it match the Magic Mouse > OS X El Capitan: use an Apple wireless mouse

    If this does not help, because you are having problems with the battery, Reset System Management Controller (SMC)

Maybe you are looking for