PES 10 not supported on this Architecture

Just installed 10 PSE on my Mac.  When I try to run it, I get the following error message:

"Cannot open the application 'Photoshop Elements 10' because it is not supported on this architecture."

I'm on a vintage mid 2009 Macbook Pro with the following specifications:

OS X 10.5.8

Intel Core 2 Duo

2.8 clocked GHz

4 GB memory

Would appreciate any help.

Thank you.

Thank you, Barbara.

Here's an update and the solution for this problem:

I chatted with Adobe support. They suggested that I have create a new administrator account and try to run PES 10 from the new administrator account. The application started successfully. However, I didn't want to go through the hassle to migrate my existing to the new Admin account, so I asked if there was another solution.

They had me go back to my original Admin account and watch my preference of the library in [user] \Library\Preferences files. Turns out I had a few remaining files of the PSE 6. They had me delete the file called "Adobe Photoshop elements 6 paths" and the file called "Adobe Photoshop elements 6 settings". Then I uninstalled 10 PSE and reinstalled, and now everything works fine.

Thanks again.

Tags: Photoshop

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