Phantom on edge mxp

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• Tanderg edge 95 MXP I need something else?

  We have this device used to indicate the following legend "cannot receive or make calls. Network option is not installed. Loking bandwith installation option"for options, I found the next:

  Table 3. Order information

  Product name reference compliance model number

  Cisco TelePresence edge 95 MXP CTS-EDGE95-K9 TTC7-14

  Comes with: Edge MXP codec, bandwidth of the ISDN/2 Mbps IP 512 Kbps, natural presenter package, MultiSite, Cisco

  Telepresence PrecisionHDMC camera 720 p, 1 microphone, remote control

  The video Standard Options - choose a

  CTS-NTSC for Edge MXP CTS-NTSC

  For Edge MXP CTS-PAL PAL option

  First, this problem is related to the licences?... Can anyone guide to me to find out what this option (in the case that was the problem)?...

  Thank you very much

  Hi Ing,

  There seems to be some contractual problems, you need to prosecute TAC for the reason of the integrity and security of data.

  may be that it will be not supported by the current state however there are still have alternatives.

  I can give you an overview.

  This device is not showing any contract and could not find any customer order number, probably you can anticipate that you would have the documents of purchase for this device.

  You can join the account manager for your company that manages the update of contracts like this

  as the now he gets that one associate who is the product key and is installed to make edge 95

  no other option generated

  as I do not have the SO or PO number can not verify if there was another option purchased,

  You can reach the center of sales cisco for any purchase of additional keys, or your accounts team

  Thank you

  Ravi Kr.

• Advise on the edge 95

  Hello

  I would like to learn more about Edge 95 especially on the part "4 videoconference and teleconference audio 3.

  How does it work? It includes 4 video and audio 3 at the same time?

  We have a client who asks for Edge 95

  I am aware that it is already EOL and the replacement is SX20.

  But the SX20 covers all the features of dashboard 95, such as the IRB and Connector (RCA, S-Video)

  So I think of the SX20 / C40 + ISDN link. (Quick question: which is close to cutting-edge features 95, SX20 or C40?)

  But I don't know about some of the audio conference. Please help on the audio portion.

  Need your advice on this

  Please notify

  Best regards

  Titebiket Mohamed Yatim

  Yes, that's right - the multisite license allows you to have yourself + three other participants - you can have a total of 7 - unless you use a form any MCU.

  The older edge MXP could do the full 7 (yourself and three others by video and audio 3 extra - as long as everything was in the throttling of 2304kbpds), but as you said, the Edge 95MXPs went to end of sale on May 14, 2013, so are no longer available.

  Wayne

  --

  Remember the frequency responses and mark your question as answered as appropriate.

• Does anyone know why an edge 95 MXP will call himself?

  I have an Edge 95 MXP and call himself all the time... the call is a SIP call of [email protected] / * /a call of 64K and the IP address. I don't have the power off because it's in the ceiling.  The unit is also recorded as a 3rd party endpoint call Manager 10.5... The unit can make calls at our other fine video devices. I had to set the unit to auto-answer, so it does not sound at all times.

  Usually, it is because your getting analyzed by applications such as SIPVicous tent identify opportunities for exploitation of circuits on UDP SIP PSTN.

  In general, this risk is mitigated by closing the firewall ports for the endpoint or by making a few changes to its configuration.  On a codec of series C, EX, SX, MX running TC software that is easy, but I do not know the equivalent commands (if there is) for a codec MXP.  However, you should be able to block the scans that cause this by closing the port UDP 5060 if the codec is open on your firewall.  If she goes by a gatekeeper as a VCS server you could disable UDP, I do not know CUCM.

  This has been asked several times, do a search in the forums for "100 @" found the following results, although they all have to do with a series C or VCS codec, but it's all the same question.  The unit is publicly accessible via the internet, it's just a matter of closing or adjustment of the endpoint configuration or call control server.

  lot-Calls-Numbers-100-and-101-looks-Self-Calls

  strange-appeal-loop-c40

  Cisco-VCS-Alarm-Call-License-Limit-Reached

  C20-phantom-appellants

• The MXP 95 edge Firmware update

  Recently, I came in an operation using a Tandberg Edge 95 legacy. The firmware of the device, from what I can tell has never been updated. It is currently running F6.0. I downloaded the F9.0.2 package but I am not familiar with this procedure. Can someone help or direct me to a site of insturctional on the updating of this device?

  upgrade is covered in this document - page 141

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/MXP-series/F9/administration_guide/mxp_series_administrator_guide_f90_excl-full-menu-structure.PDF

  You also need a release F9 key.

• Phone type Edge 95 MXP found in CM8.6

  Hi all

  I try to add new phone device in the handler calls 8.6

  However, I can't find the type of phone Edge 95 MXP.

  I need to download any firmware, or choose another type of similar phone?

  Thank you

  Sam

  Hi Sam,

  Unfortunately MXP endpoints are still not supported for registering for the CUCM. Support is available for the series C and Ex-material of the series right now. You can see the release notes of the MXP software for updates in the future.

  Kind regards

  Saint André

• Question of presentation on EDGE 95 MXP

  I have a client who has an EDGE 95 MXP system and complains that he is to have a lot of problems with its laptops, make presentations of PC. Some of its laptops work well, others not. He reported the following portable computers as does NOT:

  HP 8740w

  HP 2560p

  HP 2550

  HP 8560p

  Dell Precision M6700

  HP 6730 b

  He had no problem with the following laptops:

  Dell Latitude E6530

  Dell Latitude D630

  What's weird, is that if he uses a 50 foot DVI to VGA cable for its computers laptop problem, it works! It does work with the original cable 15 feet. The cable has been replaced so we know this isn't a cable problem. The codec was also replaced at some point. 50 foot DVI to VGA cable was a Cisco came up with solution but the client indicates that it would be foolish...

  Anyone got any ideas how I could get this client on my back? I am sure that it is a setting of the laptop or the driver to the origin of the problem, but my client just it.

  Thanks for all your help :-)

  We have seen similar problems in the past with some portable computers when using DVI VGA, replaced cables cables with VGA to VGA cables and used a VGA to DVI adapter on the codec itself set. (We also forced 'VGA Out quality XGA')

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Strange behavior of edge 95 MXP endpoint

  Hi Experts,

  I have a Codec on the client side (Germany), it's an edge 95 MXP with software version F9.3.1 PAL. Every time when I call from my 150 MXP, video calling is disconnected by this Code after 58 seconds. When I make the call of this Codec to my 150 MXP, it's fine. Everyone knows that kind of situation before?

  Thank you

  Jerry

  The difference between incoming and outgoing is usually a firewall - a dynamic firewall will allow the movement of return for outbound connections, but an incoming connection will have specific rules created to allow traffic to the inside.

• CTS edge 95 MXP microphone option

  Hello

  I want to have an optional microphone to the edge of the 95 CENTS, but I couldn't find the PN the microphone on the technical details of the 95 edge. can someone help me with this.

  Thank you for your help.

  Kind regards

  Omar

  PID: CTS-MIC-OMNIDIR =

  He is Omni Microphone directional (AT841UG) includes cable 7.5 m

• TANDBERG Edge 95 MXP component

  Hi all

  I will propose the 95 MXP to a new customer and I want if this component's default purshased with equipment:

  "Monitor for HD camera stand.

  Thanks in advance

  Best regards

  CHAM

  Looking at this - http://www.cisco.com/en/US/prod/collateral/ps7060/ps11304/ps11313/ps11382/end_of_life_notice_c51-720894.html - it might be worthwhile to consider the SX20 rather

• Tandberg Edge 95 MXP Password reset via the remote control

  Hello

  I try to reset the IP password via the remote control and still get the complaint that the password must be at least 8 characters and the number. I tried all combinaiton of 8 characters and 1 number, 8 characters and 2 numbers, 6 tanks and 2 numbers, 4 characters and 4 numbers, number 8 characters and 1 number 1 and so on. Is there something special about looking for the system?

  Thanks for the support!

  PS. When I telnet into the system, it shows TANDBERG Codec Release F7.2 PAL / SW Release Date: 2008-10-31, so I guess it is 7.2.

  Do you know if strict password is enabled or not?

  By default, that is, unless you have turned it off at some point, which will ask for a password at least 15 characters that contains 2 lowercase letters, 2 caps, 2 numbers and 2 special characters.  You can check by connecting to the endpoint using SSH or Telnet and runs the API command below:

  xConfiguration StrictPassword

  Here are the steps to reset the password to access IP on a TANDBERG MXP endpoint, I suggest that you try to use the API to change the password by logging on to the endpoint by Telnet or SSH instead of the remote control. The most recent software MXP is F9.3.4, suggest you also improve your point of termination to the latest version to mitigate the security issues with the older software. You can contact TAC and advisory security cisco-sa-20140605-openssl to get a key to unlock so you can upgrade your MXP to software F9 of reference, from there, you can upgrade to F9.3.4.

• Cisco telepresence edge 95 HD cam precision

  received nine edge 95 MXP and HD precision 720 p HD camera ket, after plugging the cable light received from the camera... He showed Please reconnect camera. After having plugged back sound now does not show all the lights on the camera as its not powered everything.  Monitor displays 4 errors, but can't see all the details of the error as remote is unusable because of the camera. tried both cable between the camera and Codec (RS232 - RJ45 2 m / 5 m)

  Any help appreciated

  Thank you

  Hi Hardik,

  Please make sure that you make the connection as shown below:

  

  You can then try to restart the codec and check if you see any light on the LEDS of the camera.

  Please you telnet in the codec and check the status of the camera with the command: camera xstatus.

  It appears as connected real?

• CTS update - EDGE95 (MXP) / license MS

  Hello people,

  You can make the difference between:

  L. 95-85-SM

  Order L-MXP-PAK for E-Manager APM Edg95/85MXP Upgrdeto MS

  and

  L-EDGE-MS

  Order L-MXP-PAK for Upg MS for on-board Legacy systems

  * Mandatory update MXP95

  * License APM is required?

  Thank you!

  MXP endpoint has three statuses of option "characteristic".

  (1) standard - no option

  (2) BNP - feature enable APM

  (3) MS & APM - activate Multisite functionality and NPP.

  MXP Endpoint able to configure only one key feature, when you install MS option key, it actually enable APM function at the same time.

  So purchase MS option key does not require to purchase license APM separately.

  Please note, above does not not endpoint C-series.

  C-series installation endpoint support multiple keys and function option able to install multisite (MS) and APM separately option button.

• MXP 75 to 95 MXP Upgrade / license question

  Hello

  I want to improve our edge 75 MXP to edge 95MXP.

  We have the following license.

  85-EDGE75 L

  L EDG75-BW2

  L. 95-85-SM

  LIC-S50000-K9

  In what order upgrade.

  Thanks for the help,

  Stefan

  Hello Stefan,

  Basically, L-EDGE75-to-85 is used to convert it to a 95 edge and the bandwidth option is also required. What you need to do, is first add button option & key of bandwidth using the Web user interface. Once this is done, you can connect to the API and use the following command:

  ProductKey [Key] (press ENTER and restart the codec)

  where [Key] is L-EDGE75-to-85.

  When she returns to the top, the process must be completed.

  Hope that answers your question.

  Kind regards

  Saint André

• 1700 MXP not respond remote control

  Hello

  One of my clients has problems with their codec MXP 1700.

  It no longer meets the remote control. They tried another remote of an edge 95 MXP that does not work either.

  The two remotes work with the decision of edge 95 MXP on batteries or a remote control problem.

  The remotes are the two TRC 4.

  I checked the deployment guides and admin and it says that the only way you can tell a MXP stops responding to the remote control is to Kiosk mode and select this option. The device is not in Kiosk mode.

  I have RMA had the codec. They have received a new and configured it but they have exactly the same problem.

  Here, any help would be greatly appreciated as I really don't want to have to do another RMA.

  Thank you very much

  Luke

  Check the following to ensure the functioning of the TRC4 remote:

  Control Panel > Menu Settings > KIOSK MODE SETTINGS > ALLOW the USE OF THE remote CONTROL: WE

  Control Panel > Menu Settings > KIOSK MODE SETTINGS > KIOSK MODE: OFF

  Once you have confirmed that ALLOW USE OF REMOTE CONTROL is enabled, you can use the shortcut key to activate the Menu.

  • Press the phone book 5 times and then press 2.  You should now be able to navigate in the menu of the MXP using the remote control.

  You can also increase the remote control IR signal, if necessary.  To access the switching of IR signals, you need to remove the cover of the batteries and batteries (see attached image) on the remote control.