Phone blackberry to laptop connection problems

me and my mother have both got blackberry phones we used the same app world account since we have them a few months back. We had all of two surveys bbm and everything on before. my phone has told me in other words that we both can not use the same account for different phones so will try to remove all the data from my fne to wipe. but when I put my USB for my phone in my laptop and then plug the fne in sound is not loading on the phone or laptop. can anyone help? the laptop and the phone are beautiful and functional and am pritty that my USB should be so

Moved from feedback forum

Original title: need help ASAP

Hello

  1. The question is limited to Blackberry phone?
  2. Are other USB devices get recognized?
  3. What operating system is installed on the computer?

I suggest you to refer to this link and check if it helps:

http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/HOWTO-use-your-BlackBerry-as-a-USB-device/TD-p/62569

You can uninstall any software installed driver previously installed on the computer, and then visit the site Web de Blackberry fresh install drivers software for the phone and try to connect the phone to the laptop to check if it works.

To learn more, you will need to go here.

http://supportforums.BlackBerry.com/T5/General-support-forums/CT-p/GeneralSupportForums

Tags: Windows

Similar Questions

  • HP Officejet 5740: HP Officejet 5740 printer for laptop connection problem: "cannot find a printer".

    I'm trying to set up my new printer Officejet 5740 and I got to the stage where I need to connect the printer to a laptop computer or mobile device. I went to 123.hp.com and follow-up stages. My printer is correctly connected to the internet, but when I tried to connect it with my laptop via wifi, I got a screen that says "cannot find a printer". Before that, he asked me to put the IP address that appears in the settings of the printer wireless.

    I have a dual band wireless router, and it seems that my printer can connect only to the 2.4 GHz frequency range. My laptop can connect to the scales of 2.4 GHz or 5 GHz. I made sure that the laptop was connected to 2.4 GHz when I did this step. I even Redid the same process on my sister's laptop (she has 10 Windows), but I came across the same problem. In addition, the screen with the error message says what must I make sure that the firewall has not been in the way of the connection. I tried to disable the Windows Firewall, but I still have the same result.

    I am at a loss for what to do here. Any help would be greatly appreciated. I'm positive, I put the correct IP address, and I even tried to use the host name. Also, I know that my laptop and the printer are connected to the same wireless network. Everything I did for this step in the installation process has been with wifi (not ethernet, USB, etc.).

    Good news! I thought about it. I have all my wireless settings to reset to the default factory settings and that fixed the problem. Something about the State of the router must have been extinguished when I put in place the first time. Thank you for helping me!

  • BlackBerry classic classic BlackBerry 4G data connection problem

    Hello people,

    I just bought the classic BB, and I must say that it is a great device (much better then the Android I had before).

    I have only 1 problem. Standard (T-Mobile) connection is 4G. This means:

    (1) I can use the phone to make calls

    (2) it can send and receive data

    The problem I have is that several times a day he spends in 4g, which means that I can call only, but the transfer of data is no longer possible.

    I can solve it by going to "network settings", search for the connection, and then click 4G.

    Maybe the connection is lost sometimes, which is causing the problem, but I don't know why he is not automatically pick the best connection.

    Anyone else have this problem?

    It's pretty boring.

    Thanks in advance for your help.

    Walk

    I know its been a while!

    In fact, I found a solution to this problem.

    It was something to do with conflict with the WIFI. I turned off the wifi and the data connection back, then turn on the wifi when necessary.

    I have an unlimited plan now is not a problem, but nevertheless a faff!

  • Classic blackBerry 4 g connection problem

    I have a problem connecting on the Vodafone uk 4g network while I have no problem with other SIM cards. On Vodafone, I can't get any 3G even if my plan is ready for the 4 g. Vodafone does not know what is the problem. Sometimes I get 4g, but then it disconnects and cannot connect again.

    It probably has to do with the frequencies used by your carrier and the amount of signal in the area.

    http://forums.CrackBerry.com/BlackBerry-classic-F419/BlackBerry-classic-models-supported-frequencies...

  • BlackBerry Smartphones Internet connection problem

    I installed Desktop Manager on my PC (that I don't know how to use, only a MAC user) reinstall my software of the unit due to a null exception error, as I was told to do it before.  I can surf on the ' net, but when he tries to synchronize, it can not find a connection.  I can go to any website and it will work but nothing to do with the blackberry software. I can't also be upgrading to the last DM. How I would get a version of 4.2, as mine is 4.3 something. I read that you don't need a connection, but can I reinstall the software for the device with it.

    I downloaded 4.7 on my mac and then place it on a flashdrive and then put it on my PC. I had problems when it came to upgrading the operating system because he said that I was part of BES or professional. So I just a wipe found in security settings after I backed everything up and my execption nowhere went. Then I restored the backup.

  • 2542 DeskJet printer to my laptop connection problems

    I recently bought a printer HP DeskJet 2542, who will replace my broken.

    All is well on the installation until where I am trying to connect my printer to my laptop, which has been frustratenly without success.

    I tried both wireless via the network and wired via a USB connection, but none work.

    After further investigation, I find that the software driver 2540 series for the connection between the PC and the printer is not yet installed, despite several attempts.

    I've repeatedly uninstalled and reinstalled the entire printer software, but even when it says that the installation is complete, it is still unable to connect the printer to my computer.

    In addition... I recently discovered that my connection to a portable printer is going through "WSD Print Device" of windows, that was invites me via Windows Update for a software update... but whenever I run it, it fails due to an error in "300073EB".

    My laptop is a Dell Inspiron N5040 Windows 7-64 bit. Only the changes that I did is to double the RAM of 4 GB to 8 GB by adding an additional memory chip.

    Any help would be greatly appreciated before that I simply returns the printer to the back.

    Well... I'm happy to announce that I finally got my printer is installed properly, and that it works correctly.

    It turns out that the problem was a registry key corrupted in the records of the registry where are stored the drivers for my printer was blocking the installation. I had to delete all the registry keys in the folder where they were stored, and then rename the folder in my folder of spool where the concerned driver files were stored "disable."

    For those who are interested: here are the relevant steps I took:

    (1) Obvously, back up your registry database first just in case where.

    (2) temporarily disable the spooler to print through the Services tool in administrative tools (click the button 'Stop' after right click on the list of the print spooler, and then click on 'Properties').

    (3) to open the Registry Editor (by typing 'regedit' on your search to start bar) and then right click on "regedit.exe" to log on as an administrator.

    (4) using the left side nested directory of the folder, scroll to that folder in the registry:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3

    (For machines Win 7 32 bit, replace "Windows x 64" with "Windows NT x 86").

    Find the subfolder under the location of the driver corrupted (in my case, "HP Deskjet 2540 series") and right click and delete it. (Note: you could also do the same to all the other driver files listed there, but you'd still have to reinstall services once you restart the system.) That's why you need this backup.)

    (5) then, get out of the Publisher of the registry, and using Windows Explorer: find this folder in your root (C:\) directory:

    C:\Windows\System32\spool\drivers\x64\3

    (This assumes that you are using Win 7-64 bit, 32 bit, replace "x 64" by "W32X86".)

    Rename the folder marked as '3' to '3.old '.

    (6) now go back and restart the print spooler by using the same procedure as 1), except by clicking the button 'start '. (If your print spooler is set to 'Automatic', however, you may ignore this process, since the reboot will automatically restart.)

    (7) Finally, reboot and reinstall your software print either by using the CD or directly on the site of HP.

    It may be simply that a previous installation of a previous printer corrupt keys enough that he was blocking the installation.

    Justice and resolution can grind slowly, but with a little investigation, it ultimately grinds. Thanks for your help... and you can consider this to be "SOLVED".

  • BlackBerry Passport wifi connection problem after password change

    I changed the password on a Wi - Fi device and since then could not connect my passport to this access point. Have you tried the wps process also without success.

    Thought maybe I could delete the old profile registered, restart and after finding the unit once again, perhaps that would accept the new password.

    I don't see how to remove the original profile.  When trying to update the password, get a message that the profile cannot be added.

    Click on the link below to delete the backup Wifi network on your Passport.

    http://help.BlackBerry.com/en/BlackBerry-Passport-series/current/help/mes1334606818545.html

    Good luck!

  • BlackBerry Smartphones-Installation/connection problems - currently version 4.2.2.12

    Recently changed offices our field internal, and after the change from my Office Manager began to ask for the 8830.msi for installation.  I tried to install a new version without result.  I have read forums and instructions and spent the better part of a day by removing all traces of the Office of the registry software and files.  I reinstalled the 4.2.2.12 from my original CD, because I know that it worked perfectly before the domain migration.  Now, I have 3 questions:

    1. when I first launch Desktop Manager, a "Preparing to install" window appears briefly us, then closes (more on that later).

    2. I have specified the same information of BES (confirmed by our BES administrator) but an error message saying that it is not available or specified incorrectly, so I can't join the BES.

    3. when the Office Manager is started, it flashes several "preparing to install" windows, connects to the Manager of office for a few seconds and then disconnects from the Desktop Manager.  The cable is correct, as argued by the device of connectivity to the PC.

    Please help, because I will be monitoring a business device update next year and hope to use the Desktop Manager software on each user (800 total) PC Exchange and enable new devices.

    (1) uninstall the Desktop Manager completely and correctly:
    http://www.BlackBerry.com/BTSC/articles/545/KB02206_f.SAL_Public.html

    (2) install the Desktop Manager too
    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&message.ID=...

  • Smartphones blackBerry with Bluetooth connection problem

    I've matched my new storm of sucessufully in my car and a helmet.  My problem is that whenever it connects to the car or the helmet, I wonder if I want to connect.  There seems to be an option "Don't ask me about this" but I can't check this box.  It works very well, but have confirm connections every hour is boring.  Any suggestions?  Thank you.

    Solved.  If you keep tapping around the and about to box that says - "don't ask me about that' you can possibly get the check box, and then press 'yes '.  I just needed a little patience.  If you encounter this problem - which is persistent.

  • BlackBerry smartphones 'Manage connections' problem.

    Hi, I have a new 9780 and I updated its software 6.0 Bundle 1879 (v6.0.0.448, platform 6.5.0.136)

    Now in the top menu manage connections segment does not work, I can remove the network Mobile, Wi - Fi, Bluetooth controls but cannot verify their and words stay green at all times. I must go to the menu bottom manage connections and check them. Any help?

    First try a battery pull to see if that helps.  With your phone, remove the battery for a few seconds, then replace it.

    Let us know if that does the trick.

  • Network for laptop connection problem

    I received a message on the line that I would not leave my laptop network.

    Nobody never gave me a letter or an email on this issue.  I wish
    much to the network.  Please tell me how to do it.

    Hi Mary,

    1. from which you received the message?

    2. is the source of this trust worthy message?

    3. what operating system is installed on the computer?

    If you have a message of an unknown person, see these articles for more information.

    Scams by e-mail or web: how to protect yourself: http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

    Note: There will be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

    Online Privacy: http://www.microsoft.com/security/online-privacy/default.aspx

    Thank you.

  • BlackBerry Smartphones Internet connectivity problem

    I just bought a Blackberry Curve 9220 yesterday and signed the total Inter Bundle 399 planning by Aircel. Today, I can access the emails, but can't access BBM, FB, Twitter and Inter of the default browser.

    Should I manually do a few regrestration on the smartphone. Please provide a soultion

    Call Aircell and confirm this package includes all THE BIS BlackBerry Data Services.

    It takes a specific Blackberry data plan, not a generic plan.

  • BlackBerry Smartphone WiFi connection problem

    1 month BB curve3G 9330, web unlm & ema I'm able to go to the web site for the most part, but I notice my wi fi indicator is not 3G but now 1 x. I realize localization is an important factor of recption, often. I started to check fi wi in wi fi, configure app it says NEVER connected, always says not connected has no service. I thank you in advance for any help, you could send my way. Thanks Barry

    When you check the status of your WiFi, you're somewhere that has WiFi (McDonald's, House etc..)?  3G is NOT WiFi.

  • How can I connect my BlackBerry smart phone to internet via bluetooth on my laptop connection?

    I have connected my BlackBerry smart phone to my laptop via a Bluetooth successfully, but when I tried to connect to the internet, here's a message appears: your device cannot automatically connect to the internet, you want to enter user name and number manually?

    So, how can I connect my BlackBerry smart phone to the internet via a bluetooth connection?
    Thank you
    Michael

    Hi Michael,

    You must create a connection switched to solve the problem:

    Please follow the steps:

    a. click on the blue Windows logo at the bottom of the screen, then click on 'control panel '.

    b. double-click on "Network and sharing Center." If you don't see this icon, click on "Classic view" in Windows Vista. In Windows 7, click on the "view by:" drop-down menu and select 'small icons '.

    c. click on "Set up a connection or network" on the left side of the window. Select "Set up a dial-up connection" and then click "next".

    d. type the phone number of your Internet Service provider in the box "Dial-up phone number." Type the number exactly as you need to dial it in your area - include the area code if required by your telephone company.

    Enter your user name and password. The ISP gives you this information when you create your account. Check the box "Remember this password" to avoid having to enter the password each time you use the connection.

    f. type a name in the box 'Connection name' which will help you to remember which connection it is.

    g. check the box "Allow other people to use this connection" to make the connection available to all users on your computer.

    h. click the 'Connect' button to connect to the Internet service provider and save the connection. You can connect to it in the future by clicking on the logo Windows at the bottom of the screen, then "Connect To."

    For more ihelp:

    Contact the wireless service provider for more information on how to connect to the internet using mobile phone on PC.

    I hope this helps.

  • BlackBerry Z10 BLACKBERRY WORLD - there was a connection problem, Blackberry World has to close.

    Hi guys,.

    I recently had my blackberry Z10 replaced because one does not turn on at all (after 4 months), my second replacement not detected by my Blackberry link (it was only for a few hours) and now my third new blackberry Z10 has another problem (got it yesterday) - Blackberry world does not load upward.

    Whenever I have load up, I get the error message "there WAS a CONNECTION PROBLEM. BLACKBERRY WORLD SHOULD CLOSE NOW. »

    For someone who had different blackberry phones since they have evolved, im starting to loose faith in all Blackberry phones...

    Does anyone know how to get my Blackberry world working again please?

    I did a traction battery-same error message appears

    I did a complete reset (only had this new phone for 16hours) - same error message

    I did the 'music Soft, three points, clicking on Blackberry world' - the same error message

    Help, please...

    UPDATE:

    My blackberry world works now and I did not do anything else to do the sorting. It seems that regular maintenance is done about it. I would have been nice for us users of BlackBerry phones to be kept informed when there is a scheduled maintenance just if we are aware and in an emergency and we can not use phones...

Maybe you are looking for