HP Officejet 5740: HP Officejet 5740 printer for laptop connection problem: "cannot find a printer".

I'm trying to set up my new printer Officejet 5740 and I got to the stage where I need to connect the printer to a laptop computer or mobile device. I went to 123.hp.com and follow-up stages. My printer is correctly connected to the internet, but when I tried to connect it with my laptop via wifi, I got a screen that says "cannot find a printer". Before that, he asked me to put the IP address that appears in the settings of the printer wireless.

I have a dual band wireless router, and it seems that my printer can connect only to the 2.4 GHz frequency range. My laptop can connect to the scales of 2.4 GHz or 5 GHz. I made sure that the laptop was connected to 2.4 GHz when I did this step. I even Redid the same process on my sister's laptop (she has 10 Windows), but I came across the same problem. In addition, the screen with the error message says what must I make sure that the firewall has not been in the way of the connection. I tried to disable the Windows Firewall, but I still have the same result.

I am at a loss for what to do here. Any help would be greatly appreciated. I'm positive, I put the correct IP address, and I even tried to use the host name. Also, I know that my laptop and the printer are connected to the same wireless network. Everything I did for this step in the installation process has been with wifi (not ethernet, USB, etc.).

Good news! I thought about it. I have all my wireless settings to reset to the default factory settings and that fixed the problem. Something about the State of the router must have been extinguished when I put in place the first time. Thank you for helping me!

Tags: HP Printers

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