BlackBerry Smartphones Internet connection problem

I installed Desktop Manager on my PC (that I don't know how to use, only a MAC user) reinstall my software of the unit due to a null exception error, as I was told to do it before.  I can surf on the ' net, but when he tries to synchronize, it can not find a connection.  I can go to any website and it will work but nothing to do with the blackberry software. I can't also be upgrading to the last DM. How I would get a version of 4.2, as mine is 4.3 something. I read that you don't need a connection, but can I reinstall the software for the device with it.

I downloaded 4.7 on my mac and then place it on a flashdrive and then put it on my PC. I had problems when it came to upgrading the operating system because he said that I was part of BES or professional. So I just a wipe found in security settings after I backed everything up and my execption nowhere went. Then I restored the backup.

Tags: BlackBerry Smartphones

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