Phone freeze, then bootloop

Hi all!

I just unboxed my Moto X play. Nice phone!

After I set up my google account and the phone started to download updates, I had a CF, then a bootloop.

If I push the power button for the bootloop, after a while the phone restarts.

I noticed the gel and the bootloop only during activity (wifi) network.

The SIM card is missing (I need to change my micro SIM with a nano SIM, luckly I tested the phone before asking a new SIM card).

I restored the phone two times, nothing has changed.

Any suggestions before I return it to the seller Amazon?

Moreover, the phone is unlocked, of Italy (my country).


Tags: Motorola Phones

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