OfficeJet Pro 8610 - answering a call by phone, and then receive a fax remotely

Similar Questions

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!

• OfficeJet Pro 8610: Officejet Pro 8610 wireless printer is constantly busy and does not update the software drivers.

  I'm trying to update my printer via the steps outlined on the HP website. However, when identify my printer and try to install the revised version of the software of my printer continually says its busy. This means that the printer will not update.

  When I first tried this software update the status of the printer was ready however after failing at the start of this first attempt each following update failed because the printer is busy. I turned he walks several times and even turned off then the option automatic updates with no luck.

  Without being able to change that status, I can't update the printer. I know that it is able to connect to the network, because it checks and tells me that he has the latest software version available fo, so I am very confused as to how I can fix this.

  Any suggestions?

  Hey @Branthwaite, welcome to the Forums of HP! I'd love to help you update your JO 8610.

  From your description, I understand that you cannot refresh the printer as it is stuck in the free/busy information.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, please don't forget to leave me and I'll do everything I can to help.

• HP Officejet Pro e-all-in-8610: HP Officejet Pro 8610 - error Code: "0xc19a0013" (printhead missing or failed)

  I bought the printer (e-all-in-one printer HP Officejet Pro 8610) in January 2015.  The printer was working properly - fax, copy and scan, until two days ago.  Now, it doesn't print at all.  Received an error code: "0xc19a0013" (missing or does not have the print head).  An expanded version of the error code reads: "the print head seems to be missing, not detected, or incorrectly installed.  Error: 0xc19a0013.   The printer uses a removable printhead, HP Ink cartridges (black) 950 and 951 (cmy).  I used the diagnosis of HP support recommendations: all software and firmware for this printer is installed. HP ink cartridges are not low or empty; remove the printhead ink cartridges and reinstall them.

  There are several steps in the recommendation of troubleshooting, but I stopped to lift the printhead.  Because of my technical inexperience, and there were too many ceveats (attention, attention, proper relocation and etc..)  with the removal of the print head which could cause problems more serious.  Then, I stopped to remove and clean the print head.  Also, used the doctor to Scan printer HP for assistance. Tool to clean the printhead does not.   What worries me most with the 0xc19a0013 error code is his explanation: the print head seems to be missing, not detected, or incorrectly installed.  I can use all the help I can get to understand what is happening with the error code that I received and the resolution of the printer malfunction.

  Contact HP technical support at the 800-474-6836 for more options.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  Language-country selector.

• HP OfficeJet Pro 8610: Impossible to activate the scan of the computer, complete the installation of the utility

  I'm not able to activate the analysis of my desktop computer or my laptop. I pedaled power the router, printer and computers, ran disk utility and repair permissions, I uninstalled the printer and reinstalled. I received a message that the installation of the HP Officejet Pro 8610 has been completed successfully, but when he goes then HP utility-Setup-HP Officejet Pro 8610, happens to alerts from HP and I get the error message: "a critical error has occurred. Please restart the application, and then try again ' and I am unable to continue. Download and open HP Easy Start are successful but he opens the HP utility at the end and I get the same message once it arrives to alerts from HP.

  Opening to the high HP utility-HP Officejet Pro 8610 and clicking on scan settings, Scan of the computer initially appears without the box checked to activate this function and the error message: "the computer Scan is disabled. You can always start the scanning of your computer software analysis - for example, HP scanning "." Click on the button to activate the Scan of the computer generates this error message: "error of Communication. Unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device "."

  In the window of the printer, press Scan and the Scan of the computer selection produces the error message: "not found computer. Scanning software HP is required for this feature. If installed, open the HP utility and under settings of scanning, select scan to computer and enable "."

  I tried everything suggested, and what I found online to try.  I'm missing something or not doing something correctly?

  Thanks for any help!

  Hi @3star8,.

  Welcome to the Forums of HP Support! I read your post and see that you are unable to activate the computer option via the software scan. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I think that the procedure described in this post, will help solve this problem. Here is the link: Re: impossible to activate the Scan.

  This is the URL of your drivers, e-all-in-one-HP Officejet Pro printer 8610 series full feature software and drivers.

  Please let me know the result and if there is anything else I can help you. Thank you.

• HP Officejet Pro 8610 e-All-in: no internet connection

  Hello

  I bought just for HP Officejet Pro 8610 e-all-in-one printer and did the whole upward according to the instructions. everything is fine except for the fact that the printer does not connect to the internet. Although I had no problem to being of network discovery and connection for some reason when I'm checking updates, that it is said that the printer does not have to connect to the internet. I tried ethernet also and always had the same questions.

  any advise will be greatly appreciated.

  PS: all other devices on the network have any connecton from Internet, only the printer

  Hello Evan_,

  Welcome to the Forums of HP Support!

  I see you are having some problems with the Officejet 8610 Internet connection, I would like to see if I can help. Please try to apply a manual IP and DNS to the printer. You can learn to do it by following the steps here: HP Officejet Pro 8610, 8620, 8630, 8640 and 8660 e - all-in - One Printer Series - printer does not maintain the wireless connection, three Solution.

  After you apply the INVESTIGATION period, defining the DNS is done after on the same screen. Use these information for DNS: 8.8.8.8 & 8.8.4.4

  Good luck and let me know the out come.

• OfficeJet Pro 8610 do not print documents to MS Word

  Hello

  I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

  I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

  Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

  Hey @Fatalouch,

  Welcome to the Forums of HP Support!

  I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

  Step 1: Uninstall the drivers:

  Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

  Uninstalling the printer software

  Step 2: Delete the Temp folder:

  1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
  2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  4. Once the temporary files are deleted to close the window
  5. On your desktop, right click on the recycling bin and select empty recycling bin

  Step 3: Reinstall the drivers:

  Please select the link below to download the appropriate printer drivers:

  E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

  Once you download the driver package allow the download to run.

  1. The installer gets to 100% and then launch the installation screen
  2. Do run installation instructions step by step to reinstall your printer
  3. Once the product is reinstalled correctly, proceed to the next step.

  Step 4: Change of driver:

  Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

  Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

  1. Allow the driver to download it and run it
  2. Once extraction is complete the installer can launch, please close the window installation
  3. Go to your Start menu and in the "search programs and files" box type % temp % and click enter
  4. Once the Temp folder opens, click the newer 7z folder. It should include OJ8600 or OJ860 files in what it says.
  5. At the top of this file, you will see the path to the file. It may show something like "computer - local disk c-users appdata - local - Temp - 7z...'.
  6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
  7. Close the Temp folder
  8. Click on the start menu, then select devices and printers
  9. In the devices folder and printers, click with the right button on your Officejet 8610 and left click on printer properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  13. Click the "disk" button at the bottom right
  14. When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
  15. When prompted choose the 8600 Officejet printer and click Next until the pilot add windows close.
  16. Under the printer properties window, select 'Apply' but do not hit OK
  17. Select the general tab
  18. Rename your printer in HP Officejet 8610
  19. Click OK

  Now, try to print from MS Word!

  Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

• OfficeJet Pro 8610: Won't auto answer

  Everything tonight.  We just purchased two HP Officejet Pro 8610 and has set up in the office, however, we found that even though we have activated the auto answer feature, or machine automatically answers.  Instead, they always ask a manual "Yes, go ahead and answer this question" a key that does not work for us because we have not often the people around these machines.

  Running a Test Fax report I got the next to a print to...

  Fax hardware Test: PASS

  Fax machine connected to the telephone wall jack Active: PASS

  Telephone cable connected to the appropriate Port on the Fax: PASS

  Using the phone cord with the Fax Type: PASS

  Tone detection: PASS

  Fax Line Condition Test: PASS

  Language: English

  Country/region: USA

  Auto answer: on

  Rings before answer: 2

  Fax paper size: letter

  Tone or pulse composition: composition of tone

  Volume Fax: soft

  Distinctive ring: simple Cycles

  Availability of recomposition: Redial

  No response recompose: no reminder

  Automatic reduction: on

  Backup Fax reception: on

  Error Correction mode: on

  Fax speed: medium (14400)

  Fax transfer: Off

  Communication error Redial: Redial

  Our header and the number have also been defined.  Right now I guess I missed something in the user manual, as is the case with the machines.  Maybe someone knows of what I missed?

  Hi RandyT9,

  I think it's related to distinctive ring setting. Have you tried to put the distinctive ring for all the rings feature and see if the printer can automatically respond?

  If you are using distinctive ring service, please refer to the user manual on the distinctive ring setting.

  If you don't use a distinctive ring service, make sure that the Distinctive Ring

  function of the printer is set to all rings.

  Hope this can help.

  Kind regards

• OfficeJet Pro 8610 - error setting up Fax Wizard I don't use a proper phone cord

  I have a single line by Time Warner Cable telephone system that is a set which includes the cable TV, internet connection of road runner and digital phone. I use a system of wireless phone with a stand-alone answering machine which works very well.

  I'll just put up my new printer Officejet Pro 8610 and crossed the Fax Setup Wizard to use my voice single line telephone and fax system just as I did with my old HP Multifunction printer it replaces.

  Everything seemed to connect and to work very well when one had the Fax Wizard to perform the test at the end of the installation procedure. As a precaution, I ran the consecutive times to test with the answering machine turned on and turned off and twice he spent in all categories, and once it failed to indicate that the phone cord was not the right kind.

  I used the RJ11 cable supplied with the printer, but it wasn't enough long reach the phone in the wall jack that I connected an additional RJ11 cord so it would reach. So the two cords to have only 2 pods as they should.

  I am trying to determine why I get together and pass and fails with the same set up?  If I need one RJ11 telephone plug cord in the wall to the printer?  Or am I running a subsequent wizard test too soon after a previous?

  I would appreciate any comments or suggestions about the reason that I feel this inconsistency.

  Thank you

  Hi coollx,

  Welcome to the HP Forums!

  I understand that your HP Officejet pro 8610 is indicating that you are using the wrong phone cord. I'm happy to help you with this problem of Fax!

  It is possible that what you need is a cord of unique phone from the telephone jack in the wall to the printer.

  I recommend to read these faxes guides:

  • How to connect your fax HP to a line ISDN, ADSL, PBX or VoIP device.
  • Can't send or receive faxes.

  I hope this information helps and thank you for posting!

• OfficeJet Pro 8610: Cannot receive faxes

  I am able to send faxes but not receive them. I turned off in error correction, changed the fax speed to slow and auto answer enabled. None of this has worked.

  I think the problem might be the way that the printer and fax are connected. I have a cable modem and the telephone line goes directly from the modem jack. My phone service is through Comcast cable, then nothing is plugged directly into the wall jack to the phone.

  I have a phone on the same phone number, which is plugged into the upper Jack on the printer. The (phone) cord frrom the modem cable to the printer is plugged directly underneath.

  Hello @foxtail09,

  Welcome to the forums of HP.

  I understand that you Officejet Pro 8610 is unresponsive to faxes.

  I would like to help.

  Everything seems correct.

  Your phone line has a service of voice mail on this subject?

  Voicemail could be intercepted the fax before that the printer gets it.

  Run a test fax report to determine the status of fax on the printer and whether or not it is properly configured to send and receive faxes.

• HP Officejet Pro 8610: hp officejet 8610 printer error "Please stop your printer, and then click.

  When I turn on my HP Officejet Pro 8610 - it goes through its cycle - once it ends the initialization of the startup LCD flashes a Blue Screen of Death with B8931C7C for less than a second, then the screen shows printer error "Please stop your printer, and then click.

  I've tried so far, I've tried it unpluggin at the back, wait 15 seconds and 60 seconds.  Also this operation and in him plugging in several power strips and directly into the wall outlet.

  I was able to restore the default settings at one time.  This questions has gradually deteriorated to the point that wow its very pretty in a loop without end with failure - consistantly crashing after start up - please advise.

  Hi @mrberad,

  Welcome to the Forums of HP Support!

  I understand that your printer HP Officejet Pro 8610 is stuck in an error state. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can see how frustrating, it would be for you. The error you receive is usually related to a general printer error, sometimes leading to a hardware problem.

  I take a flashlight and look inside the obstruction.

  Use this guide to check obstructions:

  • Displays a Message 'Transport Jam'

  I see that you reset the default printer. Have you tried a reset complete semi? I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.

  If you have completed all the above steps and your product still has a problem, service the product.

  If the printer is buyer's remorse period, you can take that back at the point of sale or contact HP.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not recognize ink cartridges

  My printer has ceased to recognize its ink cartridges. In a first stage, the problem happened occasionally and could be fixed by installing and reinstalling the cartridges or just wait a few days, but now it is continuous.

  When I turn on the printer, it immediately gives me an error (without code), saying that it cannot find the cartridges. All four are marked on the screen as not found. I followed the instructions of troubleshooting here: http://support.hp.com/us-en/document/c04090902

  The cartridges are genuine, they are the ones that came with the printer. I removed the, checked the contacts of the four. They look damaged or dirty, but used a cloth to clean all anyway. Put back them, did not help. Checked the latch, it was in the correct position. I even tried the restart without result.

  I tried to replace the cartridge with a new one (again, product HP genuine), but does not replace the printer either. And because all cartridges have failed at the same time, I can hardly belive the problem lies in them.

  I come from Finland, and I've not found a phone number, I could ask for help. Does one exist even for my country?

  Hey @Leathert,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8610 e-all-in-one printer does not recognize the cartridges. I could help you with that, but it seems that you have already found the HP document that will guide you in troubleshooting. Instead, you can contact HP (in Finland) support by clicking this link.

  I hope you get your sorted question and I hope you have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• OfficeJet Pro 8610: How can I keep my Officejet Pro 8610 fall offline?

  My Officejet Pro 8610 will soon after a print offline job and must be recycled to the wide and turn it back on before it will print again. (says not connected printer) Now, this happens after 16 months of operation. Mac computers and routers are Apple Time Capsule. Everything is wireless. A semi full reset on the 8610. Uninstalled and reinstalled HP software. Restarted routers.  Any suggestions?

  Hi @GLORIATAYLOR,

  Welcome to the HP Forums!

  I understand that your printer always disconnect your wireless network. I want to help.

  You might want to set a static IP address for the printer. This is therefore a document, you can review how to set an IP address: http://support.hp.com/gb-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/document/c04082680/

  Let me know if it helps.

  Please click on the thumbs up below to thank me for my efforts! If this post helps you solve the problem that you are experiencing, please click "accept as Solution" so that others who may have the same difficulty can find the answer more effectively. Thank you for participating in Forums of HP!

  Kind regards

• Install OfficeJet Pro 8610 on Windows Server 2012

  Hello

  I'm trying to install the drivers for a Pro OfficeJet 8610 on a system running Windows Server 2012. I installed the drivers from here (after choosing Windows 2012 for the operating system): http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-8610-e-All-in-One-Printer-series/53...

  First of all, I tried to install using the GUI (Setup.exe) but ran into an error indicating that the operating system was not compatible.

  I did some research and discovered that these drivers must be installed by using the command line and the command msiexec.exe. I tried to do it by using the following command-line (with administrator privileges): msiexec.exe /i PATHTOMSI

  However, when I do that, it gives me ALWAYS an error of incompatible operating system. Don't know what to do here.

  Here is a link to the Post on the HP Forum explaining the need for a command line install: http://h30434.www3.hp.com/t5/LaserJet-Printing/installing-Pro-8610-Windows-server-2008rt-X64/m-p/426...

  Thank you.

  I ended up soliving this problem myself while tinkering around.

  I went through the process of adding a new printer through the devices window and printers.

  I said my printer was not listend so opted to manually configure a printer. I have created a new local port and he just called the name of the printer. He then invited for drivers. I chose the disc and then navigated to the folder where I had extracted the printer drivers. Selected this file and the drivers installed.

  This example gets the drivers installed in the system. Windows should then automatically recognize/install the printer if it is plugged.

  Mind you, I had to do that only for printing on a desktop connection remote. If you need the real HP software installed to print AND scan, this will not work for this.