Phone frozen blackBerry Smartphones

Similar Questions

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Phone and blackBerry Smartphone installation last firmware update starts

  Info on the device

  Carrier: Bell

  Model: BlackBerry Bold 9780

  OS version: 6... something

  I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

  Apps and free space

  A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

  When you write your question

  How can I get the load to the top of the screen to access my phone?

  My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

  How can I pass the loading screens to access my phone again?

  How do I erase and reload my camera?

  If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

  I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• No. phones smart blackBerry smartphone made by BlackBerry - is it true?

  German press reports the end of BlackBerry as a manufacturer of smartphone.

  http://www.Golem.de/news/Mobilfunk-BlackBerry-entwickelt-keine-smartphones-Mehr-1609-123511.html

  Is this true? And delays in updating a hint of the near end of the BlackBerry smartphones? Both sell hardware as possible before moving to a software developer pure offering solutions to large business customers? And stop doing anything for the devices the year next after a last updated OS10 and Android?

  It is a promised how much official BlackBerry will support the PRIV and the DTEK50?

  What?

  http://blogs.BlackBerry.com/2016/10/the-future-of-BlackBerry-devices/

  "Stop us handset hardware development and take full advantage of third parties to develop the hardware and to distribute and support the BlackBerry handset brand."

  BlackBerry has signed a manufacturing contract, or in other words has had industrial partners. But BlackBerry has made the development and design, marketing and support. In the statement of BlackBerry itself, which ends. It will allow software; Is no longer develop and commercialize and support material.

  So to the OP, Yes to your first question.

• Phone of blackBerry Smartphones is possesed?

  Hi... my blackberry 9900 randomly opens messages and apps and call someone from my contact list, the screen keeps jumping and open anything... help please!

  OK thanks... you did a Wipe of security on the device, not a factory reset. Ok.

  In view of all your symptoms and issues, I would recommend a reload of the OS. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. It is perhaps questionable in your situation... you may or may not now be able to make a backup. I hope that you have a recent, that you can use.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Frozen BlackBerry Smartphones after typing the password (). Help!

  

  Any ideas before making a hard reset?

  Last night, my Blackberry is not completely unblock after as I type my password. I type the right password and press ENTER, the password input section darkens (or it will stay on the "Enter Password" screen and seem to freeze). (If I type the wrong password it just invites me again, so I know I type the password). This is according to that multiple battery pulls.

  Sometimes, after you type the password, I can hold the blackberry button and it will bring to the top of the box that allows me to BBM, browser, homescreen, etc and I can "switch" to this program, but there is a sort of shadow frozen area enter the password on the app that never I going to and I can't use the keyboard or the trackball in these applications.

  This "box of jelly ' prevents me from using any application on my BB!

  I CAN receive calls. Barely. I can only make calls if I remove the battery and only unlock the phone and go to the option to purchase the place.

  I upgraded to OS 5 a week ago and until last night, things were fine. I hear my BB when it receives messages (work tones) or txt etc, but cannot read anything due to the lock!

  The only suspect is Google Talk, I have installed two days ago and seemed to be hogging resources and drain the battery, however the phone worked well for about a day with it on. Google Talk is perhaps run at startup and hang up things? I doubt it, but it is full disclosure.

  I also, pulled battery and removed the micro-sd card to see if it had an effect - unfortunately nothing helped.

  An analogy I can think of it is as if Windows Explorer is blocked, but everything else works.

  THOUGHTS?

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Try UNclicking the Google Talk application and remove the device and we'll see if that is the question.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• Frozen blackBerry Smartphones home screen! need help!

  Hello

  I was downloading some application and such today on my moms balckberry curve 8520

  then I downloaded two themes, the first restarted very well and worked when she came back

  However, with the second that it restarts and then he came and there no been frozen / failure

  on the home screen, I tried to take the battery etc, but it continues still to be!
  can someone give me some help before I the take it back to the shop.

  Thank you

  1. Start the smartphone Safe Mode - see KB17877for instructions.
  2. On the smartphone home screen, go to Options > Applications (depending on the theme, there may be settings > Options > Applications).
  3. Select the theme that you think is suspended to the device, press the Menu key, then select Remove.
  4. Pull the battery to reset the smart phone and allow it to boot.

• Torch of frozen blackBerry Smartphones into wireless updating

  My flashlight was wireless to update the operating system for 8.5 hours.

  The display shows:

  Software updates

  Restoring your data

  BlackBerry Messenger 0%

  Overall restoration Progess 37%

  Is this normal?

  My phone is frozen?

  This I must or may? Yes?

  OK so I got frustrated and thought WTF should I lose, so I did a hard reset.  5 minutes later my torch has been reset, done the completely updated and works very well.

  Once again people BlackBerry Tech THANKS for NOTHING! and keep your good work.

• New phone of blackBerry Smartphones Have - data transfer

  I currently have a bb curve 9320.  I changed for sony xperiea and need to get the data across.

  Sony told me that I should contact Blackberry to find out how you can save the handset so that the file is not encrypted so it can then be forwarded to your mobile Xperia.  Didn't know that my backup of data have been encrypted.

  1. connect two devices via Bluetooth, go to bluetooth on 9320 settings > you will see sony xperia in paired devices > option and select transfer press contacts. (you will see the option 'Transfer of Contacts' If this Protocol is available on your phone too, its available on most devices then you should try it).

  2. you cannot transfer your sms, emails or other accounts...

  3. use a memory card to transfer media files.

• Phone of blackBerry Smartphones does not

  Yesterday October 3 at about 13:30 my Blackberry Bold 9900 has just undergone a total failure, no warning at all. I went to use the telephone and he was quite dead. Before he was about 60% battery life.   I got my phone completely backed up a month ago.  I can't wait until Android Blackberry phones are available.  My question - is anyway I could get my backup information from the Blackberry Desktop Software for an Android phone?

  Thanks - I understand

• Phone smart BlackBerry Smartphones is out of memory

  Hello

  I have a Blackberry 8300 and today when I tried to sync it said my device is out of memory. This could also explain why I was not able to receive SMS Messages to friends and also lose my call log a few seconds after I hang up the phone...?

  I went into the status, please find the details below, however I don't know how to delete the contents of the content or data attachment store. Could someone help me please?

  Thank you

  -----------------------------

  Size of database

  Total size: 1664,6 K

  Address book: 3310 / 612.0 K

  The application's permissions: 7 / 0. 5 k

  Attachment data: 2 / 184.4 K

  Insertion: 212 / 13.0 K

  Browser bookmarks: 2 / 0. 4 k

  Browser channels: 0 / 0.0 K

  Browser data cache: 0 / 0.0 K

  Browser records: 2 / 0.1 K

  Messages from the browser: 0 / 0.0 K

  The browser URL: 27 / 1.3 K

  Calendar: 789 / 237.4 K

  Categories: 2 / 0.1 K

  Content store: 32 / 492.3 K

  Company Setup: 0 / 0.0 K

  Records: 44 / 2.0 K

  Service notes: 3 / 7.1 K

  Messages: 17 / 14.0 K

  MMS messages: 0 / 0.0 K

  Phone call logs: 0 / 0.0 K

  PIN messages: 0 / 0.0 K

  RMS databases: 6 / 77.0 K

  The emails registered: 2 / 1. 0 k

  Research: 6 / 0.8К

  SMS messages: 3 / 1.1 K

  Tasks: 19 / 19.2 K

  WAP Push messages: 0 / 0.0 K

  OK, I got my answer on the call log thread

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=3550

  Thank you

• The phone purchase blackBerry smartphones - alleged duplication/reconditioning of old phones

  Hi, all members in my bb handsets own family and to my surprise as I saw an old box of one of the bb, it contained 3 handsets with imei bb stickers is as follows (one of them being the imei of my phone) a [personal information deleted] b my phone Imei Imei [personal information deleted] and c. Imei [personal information]. These stickers have been glued on top of each other very carefully. My query is whether the phone I bought is tampered with or it's a renovation done by blackberry itself? P.S. I bought the phone of a large chain of stores (India) selling mobile phones.

  akhil_malathkar wrote:
  The unit that I am above statement is a curve 8520. On the status display as mentioned above, there are the following details: a b c d e PIN IMEI f WLAN MAC free file battery Signal: F4:0 B: 93:70:0 D: BD g. Ip address: 0.0.0.0 h. use of data: use of the voice i. k 54396.8: 481:18:08:45 j. political IT: disabled. The phone that I have reported to is about 2 years old; I found that this falsified packaging only now and not earlier. To clarify, Global Access is also a very reputable brand for the purchase of mobile phones in India and its likely to be an authorized dealer of blackberry as well.

  So, you use the phone now for two years and I want earlier if you bought new or else a refurbished device, or used?

  As you've waited two years for this question, it is impossible to answer. As you can see from your reply above, the machine had

  Use of data: 54396,8 k

  Use of the voice: 481:18:08:45

• Multiple phone numbers blackBerry Smartphones

  I currently have two phones, the (personal) Blackberry Pearl 8130 and the BlackBerry 8830 (company), which is a real pain.  Is it possible to add a separate phone number to the 8830 for personal calls and then switch the business number as needed?

  I found this here.

• Locking the phone of blackBerry Smartphones

  BlackBerry pearl 9100

  I blocked the phone, now I can't unlock it, it said to press mute, can't FIND IT, MUTE BUTTION IS NOT CHECKED. I pressed every button on the phone, it does not unlock, I can not use it now, is possible to unlock the thing? or can I get to the settings and manually do a complete reset erase?

  The mute button is on the top edge of the unit.

• Phone of blackBerry Smartphones does more... no message coming

  from time to time, my phone will work everything just not on a period... I get no SMS, no e-mails nothing. I'll talk to a friend and they say, hey I called you a few hours and that's when I realize my phones are not working do not. I'll take out the battery, restart my phone and then usually within a minute or two vocal and this message that not a bunch of texts will be displayed. Is this normal? Are there flaws in the software and can it be resolved? SUPER boring! Don't think I would buy another blackberry if it's normal. I talked to a few people who have had the same problems.

  Hello

  I wouldn't use any battery that wasn't an OEM Blackberry designed for your model.

  Here is an excellent article by JSANDERS maximum battery life:

  http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life/

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you