Phone of blackBerry Smartphones does more... no message coming

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• Phone of blackBerry Smartphones will not erase messages

  All of a sudden my phone will not erase rom my mailbox messages. It the brand as being deleted and adds a 0 messages to the e-mail address itself, but continues to show there and contrinues to show up as unread messaes.

  Any help?

  Who did the trick, thank you

• Phone of blackBerry Smartphones does weird things.

  My black Berry Pearl made some strage things, I really need some help here.

  My phone continued to go to vibrate when I put it for something else, he keeps clear my call log, sometimes, it sounds, when I send a text message the other person isn't always bring and sometimes it won't let me play my music (including the song of the sample).  I find that I have to turn off and on the device for the music to work.

  The page support to say that phones does Delete call logs. Finally, unless the phones has little memory.  I checked for memory low "requirements" and found that my phone has normally more than enough.

  I checked for the issue of the music and all I could find were the question format, all my songs are in the correct format.

  Also, with the vibration thing, page indicates a shortcut to change the vibration from the default setting is to click on the button "#", but in this case the keys withoutme.  In addition, I don't have the function do not disturb is enabled.

  I can't find an answer to my problem of text message.

  We try that, but it did not work.  We even took to the store; the man he did a reset.  However, it started again shortly after our departure.

  I just got back and I now have a new phone.  The people in the store could not diagnose the problem.  Thanks in any case.

• Phone of blackBerry Smartphones does not recognize contacts

  I downloaded my sim contacts on my pearl 9105, but if I get a text from one of them the phone does not recognize the number. Their name does not come to the top, only his number and it is difficult / impossible to remember dozens of phone numbers leaving me at a loss for who is still trying to contact me.

  A way to solve this problem?

  $ 1 million for any help thanks!

  It could be one of the three solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.

• Phone of blackBerry Smartphones does not work properly after upgrading Poynt

  Hello.

  Yesterday, I upgraded my poynt app, which seems to have causes all types of problems with my phone.

  (1) my email account icons have all disappeared, although it recognizes new messages, I can't access it.

  (2) the device does not allow me to access my texts all the time as well, and I get errors such as:

  Eception exception: application_net_rim_bb_message_app (231) does not.  I had the same message with several different numbers.

  I also have java.null messages, even if it is rare and I don't remember the exact error.

  (3) desktop manager cannot access the device, it does not allow me to backup my data.

  (4) I tried to reload the os, and applications but it fails because it cannot back up data...

  I'm lost and can't seem to find help on the net for this, and at this point, I want to just wipe the slate and start over from scratch.  Maybe completely reload the software or something.  I have most of my contact information on my sim card from my previous phone, data loss would be minimal...

  can someone help me please understand what to do.

  Info on the device

  Your carrier: att

  Model information and the version of the OS (go to settings, then Options, then):

  8900 v4.6.1.231 platform 4.2.0.108

  Apps and free space

  hard battery pull did not.

  Installed apps and their version if possible.  I have several apps installed:

  Poynt, bloomberg, score, xenozu, facebook, bablphone, CBS Spanish football, dictionary.com, anchor.  all are the latest versions, except for some reason any phone does not recognize that I have the latest version of home.

  but the last poynt update caused this, and I have already deleted poynt.

  Thanks in advance for your help.

  Thanks for your help.  So a question I had was that my camera was unable to save all the data, and therefore loader did not work properly.  I read somewhere that you can stop the car to the top, did this and reloaded the new os.  I think that things are finally working

  Thanks again for your help.

• Phone of blackBerry Smartphones does not

  Yesterday October 3 at about 13:30 my Blackberry Bold 9900 has just undergone a total failure, no warning at all. I went to use the telephone and he was quite dead. Before he was about 60% battery life.   I got my phone completely backed up a month ago.  I can't wait until Android Blackberry phones are available.  My question - is anyway I could get my backup information from the Blackberry Desktop Software for an Android phone?

  Thanks - I understand

• Phone of blackBerry Smartphones does not illuminate on BB Bold 9000

  My 9000 does not illuminate. The red light turns on and stays on for about 1 minute.

  Then the screen goes to white battery with a red 'X' through it.

  I've tried other types of accumulators that have been verified to be good with the same results.

  I tried other chagers of wall with the same results.

  I have repeatedly let the phone charge for several hours, removed the battery and replaced after a few moments with the same results.

  This problem started after the battery became very impoverished after leaving the phone on mode bedside from one day to the next. The phone worked without any problems up to this point. It is about 2 1/2 years.

  All my contacts are on the phone and not have been backed up or saved on the sim card.

  Anyone have any suggestions to turn the phone so that I can download at least my contacts?

  Hello and welcome to the community!

  Given what you describe, I assume there to be hopeless... nothing can get your BB to start considering what you describe. And all the tips recovery remaining would erase the own BB in the context of the recovery, and your data will be lost. It seems to me that, whatever happens, this old adage applies to you:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  I fear that you are about to migrate from the latter to the former. Backups, quite simply, are not an optional activity.

  Let us know if you want some of the radical of the recovery tools (destruction of data) to try...

  Good luck!

• BlackBerry smartphones does not receive messages

  My torch has stopped receiving texts.

  It has been more than two months now, and I don't know what I can do for her.

  I'm sure there is a setting somewhere on the laptop itself that has disabled it because several times [it's an ongoing thing] I turn it on and the screen displays a page of preferences of some sort and I am sure that I made a change on some sort of page by accident without realizing it and I do not know is that he cannot receive texts Since I often accidentally found on some unknown page that was opened for some reason any when I turn on the mobile and often wondering Hey is I turn on or turn off a setting here? and then because I left the page I don't know where it is to go back there and check.

  thing is I can't find any kind of configuration anywhere, but it must be the only answer given that the mobile should not simply stop receiving texts for some reason any...

  someone knows where this kind of adjustment can be?

  Thank you very much

  Hello

  Only "setting" I can think of is in the firewall. I don't know the exact key sequence on your level of model/OS specific BB (who, btw, or of which you have specified...), but it is normally within the 'Options' and in the Security section. In the settings of the firewall, there is the possibility to completely block SMS messages or only allow those coming from contacts that you have in your address book.

  Good luck!

• Phone of blackBerry Smartphones does not illuminate

  MY phone won't turn on.  The screen is black.

  I returned to the store and got a new.  Only downside... Reinstall all my old stuff.

• Phone of blackBerry Smartphones does not recognize my new calendar

  I installed the new update and now the synchronization to Outlook ignores my calendar. It happened a few months ago so I repeated the procedure to uninstall and reinstallation of any software... No luck this time. Any ideas?

  In case anyone is interested, I found this solution posted by Sanders J 26/01/2009 15:01

  Thanks J! It worked!

• Update device software BOLD 9780 blackBerry smartphone does my phone useless

  I upgraded my software for phones device yesterday after receiving a message to HIGH PRIORITY of my service provider to make a upgrade(EE/Orange). They stated that it was a mandatory update for Blackberry.

  After trying for hours to do on the network, it did not indicate "can't connect to the server upodate, please upgrade using your PC using Blackberry Desktop Manager".

  This was my next step.

  * I have backed up my device (yesterday) via BDM (desktop Manager)

  * Click on search updates

  * follow all the links on my BOLD 9780 device through blackberry Web site

  * Click on the link to check my device to update, get informed me "an update is available"

  * A method to update.

  The update returned with an error stating: "Options only 19 times out of 20 have been restored"

  Since then, my phone is unusable. The menu freezes, I can't highlight the options I get no blue outline around the menu options. my text does not work, I can not enter anything, type anything, the phone is constantly freezing and reset.

  I tried to reinstall the update that crashed the phone completely with "" "white screen of death'" ' showing error 507...  Please visit www.blackberry.com/507

  
  This page does not exist!

  I tried again to make an update and got my phone back, but with all the same problems of menu.

  I did restore my device from yesterday. Got my return of data personal, but phone still jumps in all directions, text messaging does not at all.

  I unplugged the battery lasts repeatedly reset and soft reset.

  I tried again to reinstall several times the device software and useless.

  I haved called my service provider and they said his broken blackberry, name of the contact.

  I contacted blackberry support pay crisis (01753 558410). They me redirected to support orange tech who were still more useless than before!

  they gave me the web address: http://uk.blackberry.com/support which was not helpful

  So I did spend the whole day. Finally, picking at the drop of water that brings me here (even tried twitter!)

  I can't do yet a security wipe because I can not enter "blackberry" because he is back with "input error, field application for closure" and even if I type, I can not see the text and continue by clicking on "wipe security."

  current software status is:

   

  B.O.S. 6.0 bundle 2949
  

   

  V6.0.0.668
  

  platform 6.6.0.236
  

   

  PLEASE HELP ME!
  

   

  My phone worked ok before that!
  

  A little advice.

  Not to go near the upgrade:

  9780jAllLang_PBr6.0.0_rel2949_PL6.6.0.236_A6.0.0.668_Orange_UK

  For 9780's "BOLD"

  use:

  9780M_PBr6.0.0_rel3170_PL6.6.0.252_A6.0.0.756_Vodafone_Spain

  After BBSAk to wipe your phone.

  It works it seems so far... perfectly...

  There may be bugs in rel 2949

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• My phone blackBerry smartphones does not display my address book!

  My Blackberry 8900 does not show my address book. The addresses are here and on the sim card, but I can't view them on the phone. I tried copy them but doesn't seem to work. What I'm doing.  Thanks in advance for your help.

  Are the contacts to your BlackBerry address book and on your SIM card?

  Or ONLY on your SIM card?

  Open your address book, press the Menu key then click on filters and make sure that no filters are checked.

  Now, back in the address book.

  No matter what?

  If this isn't the case, please give some details of your situation.

• Phone and blackBerry Smartphone installation last firmware update starts

  Info on the device

  Carrier: Bell

  Model: BlackBerry Bold 9780

  OS version: 6... something

  I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

  Apps and free space

  A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

  When you write your question

  How can I get the load to the top of the screen to access my phone?

  My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

  How can I pass the loading screens to access my phone again?

  How do I erase and reload my camera?

  If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

  I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.