PhoneCall, claiming to be from microsoft
The person who rang, was emphasis Indian/pakastani and claimed my computer was targeted by hackers, for what reason I don't know, as he did not say: has any body had this happen to them, I told them my computer was in the shop being fixed as he was insistent on the fact that I turn it on , I do not believe microsoft make unsolicited telephone calls or are they?
Hi Phillip & welcome
Thank you for getting back to this topic scam.
Microsoft has none of the unsolicited telephone calls to help you fix your computer
People vulnerable to do indeed take you far too often.
In this type of scam cybercriminals are calling you and (usually) claim to be of Support technique Microsoft.
They offer help with your computer problems.
Once they have earned your trust, they (could) tries to steal and damage your computer with malicious software, including viruses and spyware.
Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers.
It is best to avoid being scammed than trying to repair the damage afterwards.
Treat all unsolicited with telephone calls skepticism.
Don't provide personal information.
If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up.
Microsoft did not make this type of appeal.
DON'T GIVE PERMISSION TO ALL THOSE WHO SEEK TO GAIN ACCESS TO YOUR COMPUTER.
If you think you might be a victim of fraud, you can report it.
For more information, see: what to do if you think you have been scammed.
Tags: Windows
Similar Questions
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Phone calls from a person claiming to be from microsoft a SCAM?
Everyone has just received a phone call from someone with a foreign accent CLAIMING to be from Microsoft? and they said that I got the virus, ect on my computer and they wanted me to go on the computer and I guess = open a site that would PROBABLY destroy my computer... I told the man twice, that I had no problems and thanked him for the call and HUNG up...
I heard there is a SCAM where someone from another country wants to go to a certain web site current and there wher you download something that ruins your system. I'm not stupid and I quickly hung up.
(I have Dial-up internet so I couldn't talk on the phone and be online at the same time..) ... When I'm out here = I dial * 69 and see if I get a phone number... at this JERK. and if anyone is interested I'll let you know what is this number.
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Edit: a post later
I did a * 69 as the number is unknown... as expected... I thought it was a SCAM and immediately hung up on him... and gave him no information or access to my computer.
See Don's response.
See: "Microsoft takes action against fraudsters tech support."
Cordially,
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I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
Has anyone had any strange phone calls claiming to be from Microsoft? Phone number when you dial 1471 is: 007277489117
Hello
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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Received a phone call claiming to be from Microsoft
Original title: phone scam?
I received a call from someone claiming to be from Microsoft. He said that one of my computers was not related to obtaining updates and I had to fix it. He said that does not connect would cause my computer down.
I did not trust the person at all, it provided no evidence that he was from Microsoft when asked and he kept trying to get me out on my computer for him.Actually one of my computers has been freezing / crashing a lot but I just assumed it was because it is now old enough for a laptop. Is everything "that connects only not updates, causing accidents" actually a thing? Or I was right not to trust this person?
Hello
Please start a new thread in the forums for your version of Windows and we
will try to help with performance issues.===========
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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I just got a phone call from someone claiming to be from Microsoft. He directed me to go to MS Windows event viewer and County errors and warnings in the Applications and the system section. Then he asked me to let them access my computer and fix any problems that would be 'crash' of my computer. When I refused him access said he couldn't help me and hung up. I do not think that it was Microsoft but are ratings warning and error a problem? I use Windows XP.
Kudos to you 1Grizzly, you have made the right choice. Microsoft does not make unsolicited support calls or send emails to customers, offering support.
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Last week my father received a phone call from someone claiming to be from Microsoft. They asked him to press CTRL and I think that the flag at the same time icon. Now, this week, his computer does not work correctly... He said is to show Arab or he is just encrypted and it cannot get on anything or do anything
. Do you think this scam call had something to do with the way the computer is acting today? And press these buttons, do you know if and what it can do to someones computer?
So looking forward to answers ASAP.
Thank you!
Hmm?
Microsoft does not phone calls to people - out of the blue...
at best, microsoft only responds to requests for information made by the people.
Try running a system restore point on a date prior to the boot problem.
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Microsoft scam. I just had a person claiming to be from Microsoft on the phone
I just had a person claiming to be from Microsoft on the phone. It asked me to enter a code and run it on my computer. I refused and hung up as I suppose it's a scam! Has anyone else had such a call?
It seems that there was a rash of these types of calls that flow. DON'T spend any time on the phone with them. It's a big scam and they are phishing for your personal information. DO NOT do anything they say, or give them all vital data.
Hope this helps,
JB
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Unknown call claiming to be from Microsoft
Original title: the files infected
Tonight, I received a phone call from a man claiming to be from Microsoft. He said that they have received information that I have files on my computer infected and that he wanted to guide me through taking them off. I told him I couldn't right now and he'll call back me tomorrow. I need to know if this is true or a scam. How does someone know if I had infected files on my computer at home?
Any help would be appreciated. Thank you.
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Someone called claiming to be from Microsoft is a scam?
The other day, someone called me claiming to be from microsoft and said there was something wrong with my computer. He said it could crash any time thay I had no protection and had me find this place that he said proves that my computer was in jeopardy and he told me to look for this site BLAH threw google then I was suppose to download it. That's when I hung up on him. Is - this ligit?
Hello Joannewalker,
You have done while hanging up. It's a scam. The only way that someone can say that if you have a problem with your PC is if tell 'you' them.
This link will give you more information:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Microsft security
I got 2 phone calls today claiming to be from Microsoft saying that my warranty on my software windows o/s was exhausted that my pc was sending all sorts of error messages for them and it was so full of spyware and malware and the only way to remedy this was to pay £80 for a years warranty and they would clean my pc otherwise if left intact it would soon crash and be unrecoverable the pc was purchased from Dixons 4 years with Vista Home Prem installed, it's just? , I thought it was a scam as it the phone number was not available, anyone else had this? .Here is some information on this type of scam in the United Kingdom
http://www.BBC.co.UK/News/technology-15690898
http://www.guardian.co.UK/technology/2011/Sep/22/Microsoft-drops-partner-accused-scam
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
You are in luck, that it took so long to find you. Warn your friends.
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Phone call claiming to be from Microsoft
I also received a phone call from the India that claims to be from Microsoft. They said that my computer had a bad virus. I gave them remote access to my computer. Also the last 6 digits of my registration code. Now, I think I messed up royally. I'm in trouble and can someone that I can't access my computer information now?
Hello
Microsoft never contact you unless you request them
It's another scam
and there is a very strong possibility that the security of your computer has been compromised as you gave them remote access
If you perform banking operations of the internet etc I suggest you also change passwords etc.
of course, everything is in order, I recommend you to reinstall the operating system for more safety
Here are the different methods to reinstall vista:
Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer
Ask them of the exact key sequence
or borrow a microsoft dvd vista
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
Save all data, because it will be lost, do the above
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Scam: received a call from an Indian guy claiming to be from Microsoft
I just got a call from an Indian guy who claims to be from Microsoft. When I questioned him ask for a web address and phone number to verify, also told me that they couldn't give me that because of the data protection. The call showed up on my phone as our area, so I was suspicious immediately. The guy pointed out that whenever we went on the internet/email it was malicious spyware software download and it needed to be sorted. When I probed more, saying I didn't, he said he was calling for the United Kingdom. It changed so his tune to say he was calling the part G Tech Support from Microsoft.
I guess it's a scam, but I am very concerned that some people may believe this story! I see that you have posted questions on your Web site regarding this company and it doesn't seem to be a scam, it is why, could you become aware on your website that it is a scam and place it in a very visible.
Kind regards.
Julie
Scam, see this:
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Appeal of scam of the person who claims to be from Microsoft
I just got a phone call from a foreign-sounding man, claiming he was from Microsoft and that if I did not comply with certain procedures on my keyboard, I drop windows 7 within a period of days.
To start I found it very difficult to understand and secondly a little suspicious to receive a phone call... (How many phone calls that would take to all windows clients) 7
I asked the phone and a few seconds later, he called again.
I keep my updates of microsoft... to this day and all my other accounts etc.
If someone can advise. Thank you.
Stem
Original title: strange phone call
Hello
It's a scam.
Continue hanging up on them if they ring again AFTER that you told them that you contact law enforcement on their subject
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
What to do if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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I have to get someone who claims to be from Microsoft
Hello and thank you in advance for your answers.
I get phone calls from a person claiming to be from Microsoft. They want to inform me that my computer is infected by a visrus and I need to do something for them.
They call a '7' caller ID and said that their name is Jack Thompson of the section of technical support from Microsoft. The callback number is 302-721-5254. Mr. Thompson is not a common name with people that the voice has a strong accent associated with a person of the India.
I've learned in the past that it is an appeal from the scam and what they are looking for is someone to use or to hack computer.
This is the case and if he who report these people?
Thank you
TexasJim/1Bail-obligations
Saturday, April 28, 2012 00:43:14 + 0000, TexasJim/1Bail-bond wrote:
Hello and thank you in advance for your answers.
I get phone calls from a person claiming to be from Microsoft. They want to inform me that my computer is infected by a visrus and I need to do something for them.
They call a '7' caller ID and said that their name is Jack Thompson of the section of technical support from Microsoft. The callback number is 302-721-5254. Mr. Thompson is not a common name with people that the voice has a strong accent associated with a person of the India.
I've learned in the past that it is an appeal from the scam and what they are looking for is someone to use or to hack computer.
Yes, it's a scam and that is becoming more and more common lately.
Just hang up on them.In addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.There is no one to report to. Everyone who wants to do something
about, he already knows about it, but the judgment is not easy.Ken Blake, Microsoft MVP
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