Photo Gallery will save not videos

I now have 10 Windows, but this problem started before 10 and continues.  When I receive a video of a phone it won't save in Photo Gallery.  I can save my camera, or an attachment sent to me of the camera to someone else, but not one made by an iPhone, for example.  I get it as an email, save to my desktop, and when I opened the Gallery of photos, he's there.  But if I delete it from my office, he went from Photo Gallery, too.  And I can't find an option to save in the photo gallery.

Moreover, with the saved photos, it has no particular option.  He never stops of their... photos and videos.

If I get a she will save, he got a slightly different screen, on which he plays.  I think that one of the options at the top of the screen is to save and organize.  Once I click that, it is in the photo gallery, and I never save it on the desktop.  But these videos to the iPhone does not open in this kind of screen.  And I can only save to the desktop.  Like I said, they appear in the photo gallery, but they are not saved in this folder.

Sorry if this is not so easy to understand, I don't have much experience with the different ways to record photos and videos.  Thanks for any help.

I had to say it was Windows 8 because otherwise it does not give me the opportunity to discuss the pictures and videos.  But as I said, this problem existed before and continues with 10.

Hey George,

On this issue, you must create a new user account and verify. If you work well transfer files.

To create a new user account - http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

To fix the corrupted user profile or data transfer - http://windows.microsoft.com/en-us/windows/fix-corrupted-user-profile#1TC=windows-7

Nice day

Tags: Windows

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