photo shop cc 2015 has stopped working, Windows 7

After the recent update from 2014 and 2015 whenever I try to save your work in photo shop, I get a windows error message saying

photo shop has stopped working, and it leaves the program, never had this problem before.

I have already installed sp1, and she always does.

can find no reason for this, tried to update everything and still nothing

anyone has any ideas, it's more than a little boring. have lots of pictures, that I cannot now see

Hi Colin,

Please refer to my document below.

Photoshop CC 2015 crashing all closing on Windows. (Module failing Photoshop.exe)

Please post on the Adobe Forums.

Tags: Photoshop

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  • I can not open any application - CC 2015 has stopped working.

    I just bought a business plan for all applications, and I installed on my computer. The problem is that I can not open any application, all the applications to give me the same error:

    Adobe AE/Photoshop/Illustrator etc. CC 2015 has stopped working.

    Details of problem:

    Signature of the problem:

    Problem event name: APPCRASH

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    Application timestamp: 56da9321

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    Fault Module Version: 12.0.21005.1

    Timestamp of Module error: 524f83ff

    Exception code: c000001d

    Exception offset: 000000000008ca 90

    The system version: 6.1.7600.2.0.0.256.1

    Locale ID: 1033

    Additional information 1: f911

    More information 2: f9117f2c8a52791eb11044aaa5172d0e

    3 more information: f2ee

    Additional information 4: f2ee1055445f54ef2caa6c329db054f5

    Read our privacy statement online:

    http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    I searched the web and I tried a number of solutions, none of them worked. What should I do next?  Here are my computer specs

    Windows 7, 64-bit

    Display: AMD Radeom (TM) R7 370 series

    CPU: Intel (r) Core i5-4460 CPU @3. 20 GHz, 3198 Mhz

    Motherboard: Asus All Series

    Memory: 16 GB

    DirectX version: DirectX 11

    I want to emphasize that I have all the drivers updated, do not report to X update because I have already done.

    I don't want to be disappointed about my purchase, I really want to feel the power of the CC apps. What's not here?

    Thank you

    Hello Razv,

    I recommend you do a clean install of all the Adobe Creative Cloud applications, to do that please follow the steps below:

    • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
    • Disable the firewall on your machine.
    • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

    These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

    (1) uninstall Creative Cloud Desktop Manager:

    Using creative cloud | Uninstall the creative cloud desktop application

    2) Remove suite of files: ( If you do not see any folder skip this step )

    C:\Program Files (x 86) \Common Files\Adobe\OOBE

    C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

    C:\Program Files (x 86) \Adobe\creative cloud files

    C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

    C:\Program DATA \Adobe\ Rename SL-STORE like SL-STORE_OLD file

    3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

    Download Adobe Creative cloud apps | Free trial of Adobe CC

    Let us know if that helps.

  • [Help] Adobe Photoshop CC 2015 has stopped working

    I don't know if I'm doing something wrong start a new discussion about my problem here, but I've searched this forum, still have not found a solution for this.

    I downloaded Adobe Photoshop CC 2015 trial from the official Adobe site, but after installation when I tried to open it, he opened not showing, "Adobe Photoshop CC 2015 has stopped working".

    Here is a screenshot of TI-

    Here I am announcing the details of the problem.

    Signature of the problem:

    Problem event name: APPCRASH

    Application name: Photoshop.exe

    Application version: 16.1.2.355

    Application timestamp: 56961fa0

    Fault Module name: MSVCR120.dll

    Fault Module Version: 12.0.21005.1

    Timestamp of Module error: 524f83ff

    Exception code: c000001d

    Exception Offset: 0000000000096cd 5

    The system version: 6.1.7600.2.0.0.256.1

    Locale ID: 16393

    Information has additional 1: 096

    More information 2: 096a2e6fc4d77a7a966ff48506139a6c

    Additional information 3: d738

    Additional information 4: d73837d2a602886956c7a505f5b828dc

    Can someone help me?

    I use Windows 7 Ultimate 64 bit on my pc. I have the 64-bit Intel i5 processor 4690, Galaxy NVIDIA GeForce GT 730 1 GB GDDR5 video card and 4 GB of RAM DDR3 1600 MHz.

    Thanks for the update.

    It should work fine on Windows 7 as well.

    You need to install/repair Microsoft Visual C++ Redistributable 2012 4 update from this link and then check: Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

  • Why applications ends without "Adobe Photoshop CC 2015 has stopped working" error loading

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    Hi Yves,

    Please see Photoshop CC 2015 crashes at startup or exit. Windows

    You can also see previous discussions

    Re: Photoshop CC 2015 has stopped working

    Photoshop cc 2015 crashes at startup

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    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
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    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

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    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
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    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

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    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
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    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
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    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
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    How to install a device driver in Vista Device Manager
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    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
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    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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