Photoshop CC 2015 crashes when I try to convert a video to a smart object?

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  Hello world! So, I recently learned Photoshop and I have a Tumblr blog, and I am try it for fixtures and gifs. I can do my gif and finally, to sharpen and play with the color of the image, I have to select all images and convert it to a smart object to make it faster and easier on me. With the 2014 version, it worked amazingly, I managed to make GIFs. But after the update, this does not work so well now. Everything starts fine, everything is fine, until I have to convert my frames to a smart object. I select them all, right click, press on convert to smart object... and it instantly freezes and says that it hangs and stops. Now, I've seen people have problems when starting up, but I have not seen a question quite like this. I didn't think that solutions for commissioning crashing would help me because it starts and goes well until there. I tried three times last night with the same problem. When I today, there was another update. I've updated, in the hope, it would fix this glitch or anything like that, and it didn't. If someone had this problem and found a solution? I really want to buy this software when my trial is in place, but at this point, if she's going to behave this way, sort of. I would add also a journal of events, as they are all the same (and I hope I add the right thing because I discovered only last night how to access the event logs of my).

  Log name: Application

  Source: Application error

  Date: 17/06/2015 21:21:07

  Event ID: 1000

  Task category: (100)

  Level: error

  Keywords: Classic

  User: n/a

  Computer: computer

  Description:

  The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

  The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

  Exception code: 0xc0000005

  Offset: 0x0000000003739e80

  ID of the process failed: 0 x 1934

  Start time of application vulnerabilities: 0x01d0a96c4f7ba4bd

  The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

  Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

  Report ID: ac92693b-1560-11e5-8268-d8cb8a851481

  Faulting full name of the package:

  ID of the failed package-parent application:

  The event XML:

  " < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

  <>System

  < name of the provider = 'Error of Application' / >

  < qualifiers EventID = '0' > 1000 < / EventID >

  < niv.2 > < / level >

  < task > 100 < / task >

  < Keywords > 0 x 80000000000000 < / keywords >

  < TimeCreated SystemTime = "" 2015-06 - 18 T 02: 21:07.000000000Z "/ >"

  < EventRecordID > 3059 < / EventRecordID >

  Application of < channel > < / Channel >

  Computer < computer > < / computer >

  < security / >

  < / system >

  < EventData >

  Photoshop.exe < data > < / data >

  < data > 16.0.0.88 < / data >

  < data > 55681d 39 < / data >

  Photoshop.exe < data > < / data >

  < data > 16.0.0.88 < / data >

  < data > 55681d 39 < / data >

  c0000005 < data > < / data >

  < data > 0000000003739e80 < / data >

  < data > 1934 < / data >

  < data > 01d0a96c4f7ba4bd < / data >

  C:\Program Files\Adobe\Adobe Photoshop 2015\Photoshop.exe < data > CC < / data >

  C:\Program Files\Adobe\Adobe Photoshop 2015\Photoshop.exe < data > CC < / data >

  < data > ac92693b-1560-11e5-8268-d8cb8a851481 < / data >

  < data >

  < / data >

  < data >

  < / data >

  < / EventData >

  < / event >

  Hello

  It is a known problem with the latest version of Photoshop CC2015.

  You can go through this article:

  https://helpx.Adobe.com/Photoshop/KB/converting-a-video-layer-to-smart-object-crashes.html

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  Thanks for sharing newspapers.

  Follow the steps below:

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  Process:	Adobe Photoshop CC 2015 [44043]
  Path:	/ Applications/Adobe Photoshop 2015/Adobe Photoshop 2015.app/Contents/MacOS/Adobe Photoshop 2015 CC CC CC
  Identifier:	com.adobe.Photoshop
  Version:	16.1 (16.1.301)
  Code type:	X 86-64 (native)
  Parent process:	??? [1]
  Responsible:	Adobe Photoshop CC 2015 [44043]
  ID of the user:	70 s

  Date/time:	13:45:55.705 2015-12-05 + 0100
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  Report Version:	11
  Anonymous UUID:	EC76217E-2D3F-3B39-8EEB-1321BF41BA39

  Time since started awake: 150000 seconds

  Integrity of system protection: enabled

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  Exception type:	EXC_BAD_ACCESS (SIGSEGV)
  Exception codes:	KERN_INVALID_ADDRESS at 0 x 0000000000000008
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