Photoshop Elements will not be printed for Officejet Pro 8550

I sent this e-mail to HP and Adobe in the hope of finding a solution. Ask help from anyone. And Yes, 8550 is my default printer.

I have problems with the software compatibility between Adobe Photoshop Elements 8.0 and the software for the HP Officejet Pro 8500. I write Adobe and HP in the hope that one of the two companies can find a solution rather than pointing the finger at the other software.

The short version is this: whenever I try to print photos on PE8 software, the software reads like a fax printer and tries to send it to the fax printer, rather than read the regular printer software.

The long version is: for two years, I had a wonderfully compatible relationship between my Vista Home Premium software, drivers and the HP Officejet 6210 and my Photoshop Elements 5.0 solution Center.

Recently, I upgraded to the Officejet 8500 pro (909 a) and had a problem with the PE5.0.2 software. Simply, it wouldn't load - get in what concerns the installation of plug-ins before locking up.

So I bought a package of PE8-Prime Elements 8.0 and installed both.

Impressions of the printer; PE8 program loads, allows me to edit photos, does everything it is supposed to do - until it's time to print.

When I first try to print, I get a dialog box with several options from drop-down menu, such as the printer to use, type of paper, print quality, and the plateau. But when I'm as much as you try to use more options, it becomes obvious that PE8 reads the printer such as a fax machine - even if box drop-down displays A) is not the fax machine and B) ordinary printing software is the default printer.

What complicates things is when I cancel, the program calls and when I click on file > print I get a dialog box tell me before "to perform tasks related to printer such as layout or print a document, you must install a printer."

So the problem of the egg or the chicken? I think the problem is the printer driver, but is not sure. The printer prints out of any program (Firefox, IE8, Office suite, even Adobe reader 9, Acrobat 8 Standard) with the exception of PS8. However, the print of PE8 program cannot find the printer and PE5 does not load. I can get pictures to print, but only through Windows Photo Gallery, and even then, it's a roundabout way.

When I click on print, the default printer is "HP Officejet 8500 A909a series Fax. I have to manually change the non-fax option and it will print. The default printer normal for what is HP Officejet 8500 A909a Series

Recently, I upgraded to the Officejet 8500 pro (909 a) and had a problem with the PE5.0.2 software. Simply, it wouldn't load - get in what concerns the installation of plug-ins before locking up.

So I bought a package of PE8-Prime Elements 8.0 and installed both.

Impressions of the printer; PE8 program loads, allows me to edit photos, does everything it is supposed to do - until it's time to print.

When I first try to print, I get a dialog box with several options from drop-down menu, such as the printer to use, type of paper, print quality, and the plateau. But when I'm as much as you try to use more options, it becomes obvious that PS8 reads the printer such as a fax machine - even if box drop-down displays A) is not the fax machine and B) ordinary printing software is the default printer.

So the problem of the egg or the chicken? I think the problem is the printer driver, but is not sure. The printer prints out of any program (Firefox, IE8, Office suite, even Adobe reader 9, Acrobat 8 Standard) with the exception of PS8. However, the print program of PS8 can't find the printer and PS5 does not load. I can get pictures to print, but only through Windows Photo Gallery, and even then, it's a roundabout way.

When I click on print, the default printer is "HP Officejet 8500 A909a series Fax. I have to manually change the non-fax option and it will print.

The HP installed a x 86 software driver software. I run a Dell Inspiron 530 (a x 86 PC according to my system settings), Vista Home Premium Service Pack 2 with a 32-bit system, a NVIDIA GeForce 8600 GT graphics card.

I've installed and uninstalled programs, tried to update the drivers and software, and connected through my network and a printer cable and it still does not work. The new printer, I love the new software PS8. But they don't like each other and it's very frustrating to spend hundreds of dollars to get them to work and know that they don't.

Then what should I do to get the PS8 software to print to the HP8500 officejet pro printer?

So what do I do to get the PE8 software to print to the HP8500 officejet pro printer?

I had the same problem, but with an Officejet 6500 and Windows 7 64-bit. He always tries to print to the fax Officejet, even if the Officejet printer is selected. I found a way around the problem.

Try to rename the fax to something else than "HP Officejet 8500 A909a series Fax". I've renamed mine 'Office FAX'. I suspected very long names but similar was the cause of the problem and rename the now authorized fax PSE 8 distinguish them and print them on the Officejet printer correctly.

I work for Adobe but have nothing to do with Photoshop Elements. I'll fill a bug report and see what they have to say.

Tags: HP Printers

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