Signature will not be printed for the recipient

My financial adviser recently sent me a PDF file to fill in, sign and return. I use Acrobat Professional CS4 (MacPro Tower, OS/10.6.2) and completed the necessary lines using the typewriter tool. I then used the Acrobat stamp tool to place my signature scanned on the appropriate part of the form. Save the file and sent it back.

When she opens the file she sees all my additions whose signature, but when it tries to print a paper copy, the signature disappears. Is there some security settings in the document that I need to reconfigure or is the problem on his end? In the properties of the Document-> security method, method is set to No security and summary bed allowed for all ten options.

Additional info: it is on Windows, but I sent the file to a friend of my Mac club and he had the same problem: given everything I added, but the signature do not print. Prints very well here at home. That's why I'm convinced it's some setting document on my end requiring an alteration.

The person printing must make a choice. Document, Document and annotations and comments, Document and paper, stamps, only form field.

Tags: Acrobat

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