Photoshop prompts me for a serial number... Cloud-Subscriber
I have a cloud subscription, but still Photoshop invites me to enter a serial number... (!) I have re-installed photoshop, but no help in this... What should do?
Refer to this:
Connect you or activation errors. CS6 CS6, CS5.5, Perpetual subscriptions
Mylenium
Tags: Adobe
Similar Questions
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Bought Lightroom and Photoshop CC, need for a serial number! you have a?
I bought Lightroom and PS CC, creative cloud downloaded, installed Photoshop and Lightroom, and when am I going to turn, I wonder for a serial Code, which I did not? I looked at my profile on Adobe.com account under manage > Products > all products > etc etc... and there is nothing there? and that's where Adobe told where my code needs to be!
Any help or suggestion?
What about James
Hi James,
Try the instructions here and see if that helps:
Connect and disconnect activate Cloud Creative applications
You should be able to do it from the Help menu of any application of CC, or from the creative application Cloud Desktop.
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Photoshop always ask for the serial number
How can I find my serial number
On the adobe website, I clicked on manage account, signed with my password, and it mentions that I bought and the serial number.
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I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? Because I have received no series by mail, but it works well! And he never asks me to activate with a serial number. I just pay monthly Plan.
I ask this question because I have to change the computer and I didn't have trouble disattivate App and put it on the new pc!
Can I turn off just from the creative cloud by disconnection of the account application, uninstall the application and then install on the new pc?
The CC has not need any number of series, it is based on an Adobe ID.
In the case where you are prompted for the serial number then you can refer to.
Concerning
Baudier
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I bought the plan of creative photography cloud. I downloaded creative cloud and tried to start using lightroom, but it keeps asking for a serial number and I don't have that I bought it online and it let me use lightroom help!
Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have Photoshop elements for Christmas 14. When I go to install it, he invited me for a serial number which I can't find anywhere on the disc, disc sleeve or box product. Is there another way to find the serial number for this product, so I can continue the installation? And no, I have not installed or registered this product before.
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
- and https://forums.adobe.com/thread/1572504
Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.
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I had a problem with my Mac, and I have to reinstall Adobe Photoshop CS4, I have on a CD. I put the serial number I have on the cover, it takes it. another window opens and ask for the serial number. again, I put the same number and it says: invalid.
where will be the second serial number?
Help me please.
Thanks, Abe
Hi,
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
Kind regards
Sheena
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CC in Photoshop displays a screen asking serial number. How can I fix it?
We purshased a signature of the CC in Photoshop and I have the trial version. Now when I try to open Photoshop and make sure to sign in with my Adobe ID, appears a screen asking for the serial number. I m not finding the number series or any other solution to this. Please, it s urgent! I have tons of work to do
Hi Ana,
Take a look at this document and see if it helps:
Creative Cloud applications ask for serial number
Kind regards
Steve
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Photoshop CC asks for a serial publication, even if I am logged in
Hello!
I downloaded the latest version of Photoshop CC but when I run the application, the program requires a serial number. I don't understand, I've already put my ID, and it worked perfectly for the CS6 version... It was written in the contract that the subscription of the CC has given access to new applications CC and now they ask for a serial number, that I have not yet. What is the problem? I use the subsribtion student / teacher maybe it has something to do with this thing? While searching on the forums, I heard it was some kind of problem with languages, etc., but I did not understand, if someone can explain to me, I'll be happy.
Thanks for your replies.
(Sorry for the English, I am french... And you know what we say about french people trying to speak enlgish )
I found a solution to my problem with the described behavior. The problem is the selected language. At least the thread opener french that could be the problem because you are only allowed to use the software in this language you chose when you subscribe to the cloud. I know but in any case, it's ridiculous.
In my case, I unintentionally installed Photoshop CC in German, even if I wanted to install it in English. Maybe, because I'm based in German and Adobe Intelligent guess my default install language must be German, it has been installed in German.
What have I done to solve the problem:
- Uninstall Photoshop CC. (you could do this by going to the folder/Applications/Utilities/Adobe Creative Cloud / Utils / creating cloud Uninstaller.app (MacOS) don't know where to do this in Windows, but you can find it.)
- Start your creative cloud.
- Set preferences for your language app to the language that you have your subscription running. (You can do this by pressing the gear wheel, choose Preferences and the applications tab gives you the opportunity to do so.)
- Reinstall Photoshop CC.
- Launch Photoshop CC.
Has worked like a charm for me, hope this helps you.
And Adobe in case you read this. It's funny that people encounter a problem like this only because they choose the wrong language. Shame on you.
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How to install PS for free trial CS6 when it keeps asking for a serial number? I never had one in my email and it's a free trial version. Other applications work fine. Help, please!
-MJ
Hi mjw,.
If you are looking to download the trial version of Photoshop CS6, then you refer to the link below.
Download Adobe Creative Suite 6 applications
In addition, it is possible that your trial period has expired that is why its kept asking for the serial number on each launch.
Kind regards
Mohit
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When looking for my serial number for my photoshop cs6 mac I get an old version of photoshop cs2 windows I left a long time ago and that has been installed with a disc.
Since then, I've downloaded cs6 I need now to turn off on my old mac and activate on my new mac.
When I shoot to the top of my account serial number is for the cs2. I'm assuming that this serial number will not work.
Its possible I have another account with an e-mail that I put in place to download cs6 but the connection only shows my original e-mail
This cannot be changed. I need the serial number for download of cs6.
Try the chat here:
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Hi, I have adobe CC for teams, a member of the team has problems, opening indesign, asked for a serial number, ive checked on our admin account and it is one our our registrants 'members '. I was not the person who created this original so I'm a little lost, I can't seem to find the serial numbers on my account and it seems like we don't have the qualified products? can you help me?
Hello
We checked the details of your team, all seats are assigned correctly.
Now, there are a few details that we need in a private Message so that I can help you properly.
Name of the user:
User email:
In the meantime, try it out below mentioned links.
- Creative Cloud applications ask for serial number
- Log, activation, or connection errors. CS5.5 and later, Acrobat DC
[Note: the details we need is critical, make sure you send by private Message only.]
Thank you
Atul Saini
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Keep be prompted to enter a serial number
I launch any adobe application and invites me to the license of the product. I connect to my account, but still asking for a serial number. I did all the updates and saved it in and out of the MAO, but none of it worked. Help, please. I have the students creative cloud edition.
I am copying and pasting my response to another thread - let me know if this is useful for you or if you do not use a Mac.
---
Cancel / close all Adobe products.
On Mac, open the Terminal (amenities > Terminal) and type:
sudo nano/private/etc/hosts
You must type your password for the administration.
Then make sure all the lines that look like:
127.0.0.1 *. Adobe.com
etc., are deleted.
As a general rule, your Hosts file should have no extra registration after the commented section - but check before you remove all of the rows.
I don't know the exact lines for Adobe that you will need to remove - but I think they should be pretty self-explanatory.
Press CTRL + O and it will ask you to save as file name, press ENTER to save.
Next, you need to clear your DNS cache.
Type in the Terminal:
dscacheutil - flushcache
Output terminal, reboot AAM and you should be sorted.
GB
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I downloaded a free trial of adobe photoshop, but is not a serial number
I downloaded a free trial of adobe photoshop, but is not a serial number
Hi jlw2004,
The trial version is free to use for 30 days and does not require a serial number. Your adobe ID will suffice.
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LR4 how can I contact customer service for my serial number?
Ordered and PAID for LR4 upgrade (from beneath LR 3 license). Received email said here is your order number and the contact of the customer for the serial number. My page order also says contact customer service where should be the serial number. $80 and 40 zillion connects later, here I am. Now what?
Note: The serial number of my LR3 has not worked for LR4.
Note: Copy of the e-mail and page 'My orders' follow below:
Email Cut ' paste:
Dear (edited),
Thank you for your purchase of downloadable Adobe products.
For your records, we have included below your serial numbers.
Adobe Photoshop Lightroom 4 (Mac/Win, English)
Contact the Customer Service (underlining added)
Download instructions:
1. sign in to your account with the Adobe ID:
* http://www.Adobe.com/go/ols_ww_login/
2. on the page my order, find order #(edited) with date of March 6, 2012 and expand the command to view the details.
3. start your download by clicking on the Download"" button.
4. After completing the download process, your serial number will appear in the Download Center.
5. you can log into 'My Adobe"in the future for re - download your product or retrieve your serial number. Please see the download for the terms and conditions policy.
http://www.Adobe.com/go/ols_en_download_policy
For help on downloading and installation of your product, visit the download and Installation Support Center:
* http://www.Adobe.com/go/ols_ww_download_instructions
Best regards
The Adobe Store team
The page "my orders":
US $79.00
Download upgrade, Win/Mac, English,.
Quantity: 1
Series: contact Customer Service (underline added)
Thank you Jeff, just close that, today, I was about to make the call and decided to check one last time the page 'my orders '. There was my serial number! Great! I don't know why it took so long, maybe Adobe has been flooded with new orders of LR4, waiting for my credit card erase, or what, but at the end and a day late, I got my serial number.
Dick (AKA spam whip)
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