Photosmart 2570 series: series Photosmart 2570, all of a sudden does not print my labels!

Hi Please someone help.

I am trying to print labels I did before no problem, but now it will not print labels, it passes through the printer but, the labels come out blank.

I use the merge feature and direct mail that I always do in Microsoft works, I can print a letter OK but not the help labels...

I use windows 7

Help, please

Thank you

Desperate

Hi @fushia0_1,

Welcome to the Forums of HP Support!

I understand that your labels come out blank when using fusion and direct mail in windows 7 with your printer Photosmart 2570. I'd be happy to help direct you to the correct helpdesk. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

I see that you would like to know how to solve this problem and that you are able to print letters perfectly well. Looks like there could be a problem with mail merge. HP Support Forums helps solve printing problems, but HP does not support third-party applications. You are able to print, but a feature is giving you issues.

The only thing I would say is that you try to create a new label to see if you can print that.

Please contact Microsoft customer service: 1 (800) 642-7676.

Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

Tags: HP Printers

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