photosmart HP 6510 model B211a black does not print

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• OfficeJet 6000 E609n: One color (black) does not print

  Background the color black does not print.
  Background page printed from the printer status indicates that there is no black ink. This impression has said that there is sufficient (at least 20%) supply of three coloured inks. Per the comment above, no black printing does appear on the page printed of the status of the printer, even if the black cartridge has been rather recently installed (2015-12-24).
  Background none of the four "low ink" lights on the printer are turned on.
  Background the State indicated by the HP Solution Center utility displays a green check mark, that is to say, that everything is OK.
  Background the "estimated ink levels" in the utility HP Solution Center indicate that the black ink cartridge is about 60% full.
  Background I've done the first of these two cleaning procedures to clean the print head. It produces no change. (In fact twice.)
  Background I removed the power cord to the printer and unplugged the power cord from the source and then wait 10 seconds. Then I reconnected things together. Nothing has changed.
  Background I cleaned the vent for the black cartridge.
  Background I replaced the black cartridge. The level indicated on the "Estimated ink levels" in the HP Solution Center utility now indicate that the black ink cartridge is 100% full.  No change.

  Background now, I think that the problem may be the print head.  I am discouraged.

  Any suggestions?

  Hi @Upper_Left,

  It seems as if the HP product registration service is temporarily unavailable.

  Normally you get invited to register immediately after installation is complete.

  It's a Web page that can help you know if the printer is listed, or as aid re-register once the number of available service - Registration Question Index.

  The term of defective kernel is used which means that the defective part you are replacing is the same part that you send back.

  When you select the option to change the replacement part is usually repaired or refurbished, is why there is such a difference in price between the parties. It seems that if the defective part is not returned within the specified time. 'faulty base tax' is loaded.

  I can't say for sure 100% that the problem will be resolved to the replacement printhead. If the printer was in warranty, it would be the normal order of operations.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.
   
  Thank you!

• Black does not print HP OfficeJet 7000 E809a

  I have run all diagnostics (situation report printer, print heads, cleaning, alignment, etc.) and on each other colors print fine, but the black does NOT print. I also replaced the cartridge.

  This is the print head? How can I get this resolved so I can print again?

  Thank you!

  Hi people

  For the black does not print, see the links below. If the above steps do not resolve the problem, please let me know...

  Thank you

  Ciara

  Do not print in black

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/black-not-printing/m-p/2926025

  Solving the problems of print quality for the 7000 JO

  http://support.HP.com/us-en/document/c01758227

• 6510 B211a art photos: black does not print

  New HP cartridge does not print. Clean, deep cleaned, aligned, all new ink cartridges (authentic HP). Read the forums. Vent cleaned with PIN. Nothing works.
  Resident of the United States

  Great pain. Spoke on telephone. Hardware problem. Bought the new printer. Have now 5 unopened hp ink cartridges that do not work with the new printer. Since I bought it locally, the phone guy wouldn't let me Exchange. Call, ink hp not much help and VERY difficult to understand. She informed me that I had to send.
  Now e-mail could not send-
  [email protected]. What is the correct e-mail address?

• Photosmart e-All-in-One Printe: Photosmart e-all-in-one - D110a does not print text or Doc file

  Until that number today printing problems.

  Now can't print from Word or any text file.

  All other OK.

  Uninstalled and reinstalled SW.

  Problem remains.

  Word files and text printed in WHITE.

  All others are OK.

  Hey @Clark_Stillman,

  I understand that when you print from your Windows 8.1 computer to your HP Photosmart e-all-in-one printer D110a print jobs are coming in white. I would like to help you today with this printing problem. When you print from your computer, some files are sent to your printer as "image" files If your printer 'think' it prints an image, color ink may be used to enrich or to 'do' the dark. This can be misleading because your machine can really be confronted a black ink, problem of print, but you may think that your machine works great as always black appears in print. While in reality, it's just the ink to mix color to black. Therefore, at the beginning troubleshooting I'll have print you a standalone report diagnosis on the quality of your printer. This report will help us determine if this printing of the blank page problem is caused by your printers ink system or your computer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Load plain white paper in the input tray.
  2. Tap the button of the ATM () next to the icon of configuration () in the lower left corner of the control panel.
  3. Press arrow right () and select Tools, and then tap OK.
  4. Press arrow right () to select Print Quality Report, then tap OK. The printer prints the report.

  

  • If this report prints perfectly: Only the blank page printing problem isn't be caused by your printer. On the contrary, there may be a driver or a conflicts between your computer and your HP Photosmart camera setting. Can I have it please click here to download and run the HP print and scan of the doctor tool. Once the tool downloads, please run the tool to the "difficulty of printing." If connection, software or driver conflicts turns out that the HP print and scan of the doctor tool will attempt to resolve these conflicts for you. Once the tool has completed please test printing from your computer.
  • If this report does not print correctly:  That the problem you are experiencing is caused by the printing of your printer system. To solve this problem of print quality can I please have you click here to access the appropriate troubleshooting steps. Once the support document opens please run through the Solution, one five, six Solution and seven. This includes all sub-steps under the listed Solutions. Once completed the print quality troubleshooting steps, please try to print to see if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. You can also click thethumbs up' ' icon below to say "thanks for the help!" I look forward to hear from you!

• Black does not print

  OK, here's the problem and the remedies I've tried. Stopped printing in black, had half a black, but even when changed ink cartridge (all HP cartridges). Didn't work, cleaning print head, did not. Latest version of the re-load software from HP, has not helped. It prints nothing black but grey. And add to this problem, I keep getting message of paper when the paper tray has paper, rolls will pick up a sheet, stops and load paper guest turns. Have unplugged and reset with #3 without change. This has been a Fatima. Help!

  I talked to the support technique hp my black ink not printing not trouble. No technical support suggests to take;

  1. remove the black print cartridge on the location of the cartridge and gentle clean the wide screen inside the location of the cartridge with a cloth provide (like a handkerchief).

  2 - Insert the black cartridge and print an alignment test page

  3 - If the alignment test page (showing the cyan ink) printing, this clearly indicates that you do not have a problem of printing ink but it does not indicate that you no longer have a printer to work according to the HP Technical Support. Claiming that the trucking for cartridges is damaged.

  If you have any questions about this, you can call HP to the 1-800-474-6896 they will be happy to replace this printer with a reconditioned printer that is a printer, that it comes from another bank (excess inventory) which is out of the box by the provider (HP) and sent to their technical service for refurbishment for use of HP. They are reasonably priced anywhere from $ 98 to $ 150 depending on the model. If you decide to replace your printer I'd get the guarantee of $1.00 for two years like this if you have the same problems, they will replace the free printer. Oh I mentioned that you can still use the ink cartridges even if you order a product that can take the same cartridge that belongs to you. Shipping is approximately 7 working days. HP will give you a tracking number for printer and warranty.

• Text in black does not print

  HP6510 blocked by elderly neighbour printer: removed from the jam and I tried test print from QUICKEN. Color printed but black would not. I tried text printing of the WORD that does not print. Tried again in color that worked. Ran all controls on the screen including cleaning, align etc and tried to print the report... still no black. Installed new cartridge and checked for bent parts or tightening (found nothing), but got the same results with the same tests (several times).

  Is there something unique about BLACK?   Stock replacement cartridges are more valuable than the printer itself.

  Can someone point me in the direction of correction? Yes, I suppose I asked you to tell me where to go.

  PROBLEM SOLVED!

  Cleaning cycle which has not corrected the problem ran previously. Removed all cartridges and reconnect firmly.

  Although this was the second try on this solution, sounded an audible 'click' when the black cartridge has been reinserted.

  Thanks for the support

• Photosmart all-in-one C310a: black is not PRINTED

  Black ink stopped printing. Followed by all HP troubleshooting steps, including the verification of configuration/preferences, changing cartridge and ran HP print and doctor Scan, uninstalled/reinstalled the driver/software, disconnected printer for an hour, plugged restarted. Still does not print black. All the colors OK. Do not quality of cartridge, alignment and other test prints. What to do next?

  problem solved by cleaning the printhead again.

• DeskJet 3520 black does not print

  I have a 3520e all-in-one Deskjet printer and I just replaced the cartridges in it all, because they were empty. Now, all of a sudden, the black will not print.

  I've done all the fixes proposed by the documents of support on this Web site. The cartridges are genuine, I bought them on the HP online store, they are installed correctly and properly ventilated. I had an alignment, but also print head cleaning. I used the app HP Scan and printing doctor who says that there is nothing wrong with my printer.

  I don't know what else to try at this point except maybe by yet another cartridge to see if someone else would work. I never had problems with this printer before.  I would like suggestions. Thank you!

  So far, there is no solution for this problem. Since my camera is out of warranty, I chose to do not call HP because I don't want to pay for a telephone diagnosis that will tell me what I already know: it is a hardware problem. I know now, so it's the printer and not the ink, because I bought and installed an another black print cartridge and still have had no luck. I got a free chat with an agent at best Geek Squad to buy today, who confirmed my suspicions that this is probably a hardware problem. I'll take the camera this weekend at their shop for repair.

• 6510 all-in-one does not print in black

  Hello

  So my off-warranty 6510 has started to not print in black. I bought this in August 2012, and it has been pretty reliable.

  Now it just won't print black. I searched through these forums and I feel like a big community now - I'm not alone with this problem.

  I did print without end cleaning of the printer head and my PC (until the option has disappeared!). Print head alignment failed. And I have replaced the cartridge.

  As it is not in warranty, I took the print head and gave him a * beep * clean. When he was replaced, it only printed a page in black (bad), then no more.

  Print in color if fine, except now (after that numerout head cleans) most of the ink levels are low.

  Stupidly, I expect a miracle and that a HP representative will respond and provide a kind of solution, but I think I know it's out of the dumpster. It'll be the 3rd death of HP printers in 4 years (the first 2 were replaced by the store - Costco).

  At least now that my stock of cartridges is exhausted, I am not bound to HP again as if I was the last time.

  Sort problem. Thank you very much for your support.

• Ink HP Photosmart B209 black does not print!

  My printer was working fine just a week ago, but then black ink started all disappeared or simply would not print at all. I thought that the ink must be low, so I changed the cartridge. It is still not printing black. The other colors work fine however. I tried realignment, clean the print heads, check if there's any packing left cartridges, etc. I couldn't find anything that worked. Help, please!

  I had the impression for only 2 years and it is the first issue I've had with her.

  YES! I just figured out what was going on. I thought I had cleaned the print head, but it turns out that I don't have. I was playing around with the touch screen which is on the printer and under Tools, I found an option that says clean print head. I chose this and it print a sample page with all of the ink black included. Just in time to print articles for my paper that tonight. I hope this helps!

• new e-all-in-one officejet pro 8600 black does not print

  I can't print in black with my new printer.

  HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

  Hello @ Tallgrayguy,

  I understand that you can't print with black ink cartridges. I would try to help with this problem.

  Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

  On the front panel of your printer, press the arrow outside the screen. Select Configuration.

  Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

  I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

  black ink does not.  I read the document completely, and then decide if it fits your situation.

  I would like to know how things will go.

• Photosmart 2570 series: series Photosmart 2570, all of a sudden does not print my labels!

  Hi Please someone help.

  I am trying to print labels I did before no problem, but now it will not print labels, it passes through the printer but, the labels come out blank.

  I use the merge feature and direct mail that I always do in Microsoft works, I can print a letter OK but not the help labels...

  I use windows 7

  Help, please

  Thank you

  Desperate

  Hi @fushia0_1,

  Welcome to the Forums of HP Support!

  I understand that your labels come out blank when using fusion and direct mail in windows 7 with your printer Photosmart 2570. I'd be happy to help direct you to the correct helpdesk. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I see that you would like to know how to solve this problem and that you are able to print letters perfectly well. Looks like there could be a problem with mail merge. HP Support Forums helps solve printing problems, but HP does not support third-party applications. You are able to print, but a feature is giving you issues.

  The only thing I would say is that you try to create a new label to see if you can print that.

  Please contact Microsoft customer service: 1 (800) 642-7676.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• More than 6500: black does not print

  I have a 6500 a more. All of a sudden it won't print black. I have cleaned the printhead several times, put in a new cartridge, etc.

  Suggestions?

  Hello @eamoroso ,

  Welcome to the HP forum.

  I understand that your 6500 has more is not printing black. I would like to help.

  Try to go through the steps described in the following document.

  Printer prints a blank Page or doesn't print black or color ink for the HP Officejet 6500 is e-all-in-One Printer Series

  Please let me know if it helps.

• Black does not print all of a sudden on my two HP printers

  Black stopped printing. When I ran out of ink today and replaced the cartridges, black print order. I tried the other printer cartridge that did not work, but when it was replaced, black stopped too print on this printer. Cleaning the printhead has not helped. A new transparent tried on both and the printer recognized original HP cartridges, but still black will not now print on each printer. The colors are very well.

  Cleaning the printhead three times solved the problem