Photosmart 5524: Support for 5524 Photosmart will not print black

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• Printer HP Photosmart will not print black

  Printer does not print black.  New cartridge, vent open, rebooted, powered turn off/on. etc.  Will be no copy/print or computer/print.  Commercial ran.  Will only print colours - not black.  Need advice.

  Hi robin

  I hope that we can get you back to print.

  You have a c310 PS, right? Have you tried the usual things like

  -check ink levels

  -running a clean print head

  -verification of the cartridge is properly ventilated

  If so, then soaking the printhead suggested by Bob Headrick might work. Otherwise, you could buy a new printhead at shop part of HP (because I assume that your printer is now out of warranty?)

  The part No. you will need to pick up at the store is CN642A. The link is below ("buy a new online')

  http://support.HP.com/us-en/document/c02914910

  Hope this helps

  Ciara

• Photosmart 6520: 6520 Photosmart will not print black

  Printer has started to have black letters to fade so I replaced the black cartridge.  Now the black does not print.

  Read the care instructions and used a PIN to clean the holes in the cartridge.  Does not resolve the issue.

  Then clean the print head.  Does not resolve the issue.

  I tried a 2nd black cartridge and that did not help.  All repeated the same steps of education support the vent and the cleaning of the print head.  Does not resolve the issue.

  All other colors work very well.

  What now?

  You will need to contact HP as described in the post here.  They should be able to help solve the problem, even if your printer is no longer under warranty.

• 6510 Photosmart will not print black

  6510 won't print black. I followed all the steps shown to others by the Lady HP representative on the help forum, but nothing helped. Before finding the forum, I thought that haveway just went black cartridge empty through a print page 7 of a document (even if it happened FAST--in 1/3 of a page), so I installed a new cartridge. No change, so at that point I found on the forum. I checked and my warranty expired a year ago. I'm in the United States. What I can do, I need this printer? THX

  On 6 January, I received a message from an employee of HP saying me that I would be but still no e-mail on their part What's up, I need my printer

  UPDATE: was contacted by an associate of HP and were very pleased with the solution provided by HP. always liked this printer and I have owned many other brands I was indifferent or not happy with. Happy that this has been resolved, thanks Yvonne and HP for your attention. Walt

• B209 Photosmart will not print black

  Hello

  I just changed the print cartridges. all color cartridges work well, but black is not printing at all. It shows not entirely in the status window but nothing comes out. could you give me some advice please.

  Cindy

  Hello

  Perhaps took a little luck, but follow the advice given to another (with a different printer) regarding printhead release in removing all the cartridges and submerging print heads in hot water for five minutes, then dry carefully.

  did this and it now works perfectly.

  result!

• Photosmart will not print black on CD/DVD

  Hello

  I have a HP Photosmart5280 all-in-one (Windows 7 work) that I've liked for a couple of years. I recently replaced the black cartridge (with the HP brand ink) and it has been working well. Today, I tried to print on a CD (which I did successfully in the past) with a black and white design (no color). I tried about four times with three different (HP Photosmart Essential, Preview and Roxio) programs, and every time she acts like it is printing, but the disc comes out blank. I printed on paper just to ensure that the black ink was still working, and it came out fine. Help! I do not understand why it is just printing on paper and not on the disk, especially because it is printed on the disc before without problem.

  (May be worth noting that I have aligned the cartridges in my first installation of the new black cartridge, but the printer didn't like alignment.) I did the alignment with the same results. However, my impression looks good, and I was ignoring his request for another alignment because I don't want to use ink. Also, it's almost more color ink, but that shouldn't be a problem because I'm only black printing.)

  Thank you very much!

  The fixed. In a last-ditch attempt, I removed the cartridge empty color out of the printer and told to print the disc again. It is printed. Still not sure why it worked, but he did, and I'm happy.

• Printer says I have ink in the cartridges but will not print black

  I have an HP Photosmart Premium C309g-m.  I am frustrated because for now, it will not print anything black.  The color setting shows that I have sufficient ink in all cartridges, including the ordinary and photo black black.  Should I assume that I have a bad ink cartridge (even if it was printing without problem), or is a printer problem?  I ran to the print head clean definition, but it did not help.

  It could be the cartridges, but I doubt it.  What you can try, is not this video, I'm going to the link below and also Bob Headrick printhead soaking.  I hope that will fix him

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/how-to-troubleshoot-print-quality-problems-video/m-p/4029104#M48162

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• Smart photo more B 210: Photo Smart Plus B will not print black

  My Photosmart B210 printer will not print black.  Changed cartridge, and all the other colors work.  Is there a place it could be 'blocked '?

  Hi @Ryegal,

  Welcome to the HP Forums!

  I see that your HP Photosmart b210 will not print in black. I'm happy to help you with this problem of print quality!

  Please consult this guide, printer prints blank Page or doesn't print black or color ink for the HP Photosmart Plus e-all-in-one (B210a, B210b, B210c and B210e) printers.

  If the guide does not solve your problem, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• 5512: 5512 printer will not print black - 3 of all colors print correctly

  Hello

  The 5512 will not print black.  New cartridge installed.  Clean print head run more than 5 times without problem.  There was many 5512 'no black printing problem' not noticed on this forum with many courses of resolution.  I followed the instructions found on so many comments, but unfortunitely, the problem still exist.  I noticed there were some done private view so I don't know that there is a similar problem that needs to be processed offline.  Thanks in advance for any help provided.

  Thank you all for the suggestions.

  Nothing has worked for don't solve the "no black ink.

  So, I took the print head of cart and carefully protected the small circuit board on the back side.  There is a large accumulation of ink on the bottom of the Assembly.  I sat the nozzles at the bottom of the distribution of very hot water and allowed some time to soak.  From there on, I used carefully some fabric material and q-tips to wipe the nozzles.  Then I got very hot water, and he ran to the top of the side of the Assembly to the screens and through the nozzles.  This effort lead to a very large discharge of ink black and color.  I dried the Assembly and reassembled the transport to the printer.  Placed all the cartridges back in, ran clean printhead once and then guess what? the printer now prints black and color inks better than he has in years.

  Total time needed to perform this cleanup was less than 30 minutes from start to finish.

  Good luck to all of you who have this problem.

  Before the rampage of the printer, it is interesting to try this fix.

  Good luck!

• My Officejet 6500 E709 all in one will not print black.

  My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

  Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

  Hope this helps you with your problem.

• Re: HP Deskjet 3520 - will not print black text

  Re: HP Deskjet 3520 - will not print black text

  so frustrating piece [language edited by moderator]

  Hi @Jaaanosik

  Please use the following document to solve the problem. Printer cannot print black ink or color ink, or prints blank Pages.

  If the problem persists, I would call you HP regardless of your warranty status. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

• Photosmart 6520: HP Photosmart 6520 will not print black

  This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.

  Stu

  Hello people,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

  I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• Series 6510 Photosmart will not print at all, or very light ink, after the installation of the Mavericks

  21/01/14 hi support community - after having installed the Mavericks a few weeks ago, I can no longer print to my HP Photosmart 6510 of any of my devices Mac: MacBook Air, iMac, or iPad.  The printer acts like it is printing, even if the result is either no impression on the page or something almost too small to see, with weird colors. I replaced all ink cartridges.   I was on MAC support forums and have done everything suggested, i.e. reinstall the printer, reset the printer, so that reset each device.  The printer will not print a test page.

  I need to use my printer.  Help please!  Thanks, Bonnie

  RESOLVED (I think).  After posting my question, I continued to search for possible answers.  After starting from scratch, I followed the instructions and others have left regarding the problems of scanning.  Seems that whatever it either which has interfered with printing can also lead to the (logical) scanning.  I have no idea what exactly 'fixed' my printing problem even if at the moment everything seems to work.  (I did not scan anything - and this time not afraid of)

  Thank you to everyone who takes the time to write clear troubleshooting advice for us non-tech people who have to find out things about ourselves.   Bonnie 12:30, 21/01/14

• PHOTOSMART 5520 WILL NOT PRINT BLACK

  I just replaced the cartridges for my PHOTOSMART 5520.

  After that, color printing has no black color.

  All HP cartridges are not new.

  It's very frustrating.

  for some unknown reason, this problem is gone when I tried printing 2 weeks later.

  To summarize:

  I'm in the United States.

  I replaced the 4 cartridges again purchased at HP online.

  After that, the black will not print if I choose to print in color.

  But if I print in "black and white only", black is in fact works very well.

  I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle,... etc. He has not fixed the problem.

  I stop using the printer for 2 weeks. But yesterday, I try agin, then the problem is gone.

  I don't know what to say. Thanks to HP for assistance.

  Overall, the servie is nice - just called him several times.

• HP Photosmart 5520 - will not print black ink

  Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

  Hello heartieluvcatsand welcome to the Forums of HP.

  I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

  I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!