Photosmart 7520 copy/fax problem

Similar Questions

• Photosmart 7520 Copier problem

  I got the copy machine for many years.  Suddenly he started putting the two vertical black lines on each copy.

  Hi @WalterLo,

  Welcome to the HP Forums!

  I see that your HP Photosmart 7520 puts two vertical black lines on each copy. I'm sorry to hear that, but I'm happy to help you!

  Please, try the solutions in this guide of exemplary quality, vertical stripes, lines or streaks in the Copies, faxes or Scans.

  Hope this guide helps!

• Photosmart HP 7510: fax problem

  I receive a notice of "loss of wireless connection" when I go to efax. The WiFi signal is strong and I can print, scan and receive faxes without any problem. I can't just send faxes directly from the device. Thank you

  Hello again @wesmeck,

  Thanks for the clarification!

  At this point, I would recommend you give our Cloud Services phone support a call directly.

  You can contact them at the 1-855-785-2777.

  Good luck!

  Thanks again for posting.

  

• Photosmart 7520 paper feeding problem

  I get a message that my printer needs paper when it is not. Supply works of the paper when printing directly from the printer, but not remotely. When do remotely, the printer works but no signal no matter what paper. Help!

  Hi @Bouvsrus

  This looks like an out of paper message that you might see. Please use the following document to solve the problem and I would like to know the results of your efforts; An "Out of paper" message on the control panel and the all-in-one doesn't pick up paper.

  I hope this helps, but if you continue to have problems with it, it might be a good idea to call HP.  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  I hope this helps.

  -In support of Movember

• Photosmart 7520: cartridge printer problem

  There are 5 locations of the cartridge in the printer, and I never had no problem with cartridges before that.  Four of the five slots hold what I describe as 'slim' cartridges - 3 color, black. The fifth housing contains a cartridge slightly wide, black - 564/XL with an icon that looks like a hexagon.  I put all the cartridges match to their icons. The combo or one package of 564/564XL I bought do not contain the black cartridge "slim."  Icon on it looks like the 'open doors' on a lift - in opposing arrows. 564/XL certainly does not fit the slot (position left-most). So while 4 out of the 5 was inserted and "snicked" well put, I get the message 'lack cartridge' and I get this - I am missing a cartridge! I'll go back to the store and ask for help, but what don't get me? I bought the combo packs before and got just what I needed.

  Hi @JMA1961,

  Welcome to the Forums of HP Support!

  I understand that you did not correct black cartridge in the pack that you bought. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how frustrating it must before you. To clarify, it depends on where you buy the combo pack, if she would have the black cartridge include. Please check the box for more details.

  NOTE: Depends on the retail store, whether or not it would be included.

  • The cartridge that described you as "open doors on a lift" is the black photo cartridge, which has the symbol bowtie on him. This cartridge can only fit on the side of the extreme left of the printhead.
  • The cartridge on the right side is the main black cartridge that has the shape of a Pentagon on the subject.  This cartridge only fits on the far right of the print head.

• 7520 fax problems

  We have a photosmart 7520 we have problems with faxes. The printer is on a line of fax dedicated using the supplied cable. When the unit goes into mode 'sleep' we lose all ability to fax or receive faxes. The only way we can get back to the top is to turn the printer off and back on manually. It is totally unacceptable that we are unable to receive incoming faxes.

  Is it possible to totally cut the standby or low power mode?

  Thank you

  Rick

  Please try now as follows to disable mode 'sleep' (this is taken from another post in the support forums):

  Left and right of the screen are a House (upper-left) and back (bottom left), Cancel buttons (lower-right, that there is an X).  You may need to use a flashlight to see them because probably they are not lit.  Key to the House of the sequence, return, cancel, retrun.  This should bring up the menu engineering.  In this menu select Menu Underware.  You will see a display similar to the arrows for a TV remote control (up, left, right, down, arrows with an OK button in the middle).

  Use the arrow key to the right and go into the system menu (the menu names are displayed in the upper left corner).  Press OK

  Use the arrow key to the left and go to the system mode timeout.  Press OK

  Use the down arrow key to set the timeout to 0.  Press OK.

  Exit by pushing cancel (bright red x in the lower right corner) until you have returned to the home screen.

• Photosmart 7520: How to remove the default print on PS7520 settings

  I recently had a problem with a default setting of 2 copies. Can I change to 1 copy by simply changing the number 2 to 1. The next ime I just print a similar document, the default setting is back to 2 copies and I cannot remember how to remove the default settings.

  Any help will be appreciated.

  -Joe

  Hi @JoeAldrich,

  Welcome to the community of HP,

  I understand that you are having problems with the settings on your Photosmart 7520. I'll be happy to help you.

  Below, I've posted links of couple to some documents that should help you to solve this problem. Please read the documents carefully and let me know if your problem is solved.

  Printers HP Photosmart 7520 - copying Documents.

  Printers HP Photosmart 7520 - change default print settings

  If you still experience the problem, I would recommend trying to restore the default settings.

  Go to configuration > tools > restore default settings

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• Photosmart 7520: Photosmart 7520 has lost its wireless connection

  Our photosmart 7520 used to print beautifully two laptops, but today it stopped printing at all and seems to have lost its connection to the internet.

  I tried to remove it from my system preferences, to reset, and when I tried to add it, it was no longer on the list of available printers.

  Hello @cornylouise!

  Thanks for posting on the HP Forums!

  I would be happy to provide you with assistance on the Photosmart 7520 and the problem of communication between 2 laptops.  If the printer is no longer being found by computers, then you can by looking at a slight problem of Wi - Fi.  The first thing I would suggest is the cycle of power cables to the printer and the router by unplugging the power for 20 seconds.  Once the devices back on then see if you can add the printer to laptop computers.

  If you are unable to find the printer then I suggest to restore the default settings of network on the printer and it reconnect to the wireless network.

  To restore the default settings of the network printer:

  1. To press the Wi - Fi icon at the top of the touch screen to printer
  2. Tap Settings
  3. Tap on restore default network settings and confirm

  To run the Wireless Setup Wizard:

  1. Icon press the Wi - Fi at the top left of the screen touchscreen printer
  2. Tap Settings
  3. Press wireless configuration wizard
  4. Select your network
  5. Enter the password and confirm it
  6. Check if the computer can find the printer again

  If please, after back and let me know how it goes!

• Photosmart 7520 No. Solutions portal / activity report of programs

  I just installed my new Photosmart 7520 apparently without problems.  It works, BUT when I click on the desktop icon, all that appears are two notebook documents which say basically nothing.  I would really like the programs progress that I enjoyed with my Photosmart eStn C510A and HP Solutions portal.  I tried to uninstall and reinstall CD and online support.  I've done everything I can think or suggests that support online, nothing is done.  According to the manual online, I really need to have these programs.  How can I get them?  I really want to come back to this printer.

  Thanks in advance for any help you can provide.

  Hello

  Follow the steps below and install the patch included, which should solve the problem described:

  http://support.HP.com/us-en/document/c03640384

  Please let me know any questions,

  Shlomi

• Problems receiving faxes (HP Photosmart 7520)

  I recently bought a HP Photosmart 7520 - eAll-in-one printer. I am able to send faxes but cannot receive them. When I receive a fax, this error message appears "unable to receive. I have connected the printer from the port "1 d" to my outlet for telephone service and have used a splitter to connect to my phone at home as well.

  When you receive a fax, answering the call of the printer or the home phone?

  What can I do to receive faxes properly?

  Hi nishalj,

  If the fax arrives at your Fax before it fails, this reduces the possible causes.

  Try this link.  Perform the steps 1 and 2 and then move to step 6.  The document is written for a former Photosmart model so the steps may be slightly different but you should be able to track the document.

  Special attention to the length of the telephone line cord and dispatchers.

  http://support.HP.com/us-en/document/c01633010

• Photosmart 7520 fax documents double-sided

  My wife and I have worked trying to fax fully both sides of a sheet of paper for too long, this morning. We used the ADF and flat glass, but were never invited for another page for our fax. Sure there must be a way to fax both sides of a document without copying from the other side and power 2 documents through the ADF (?)...

  The closest thing I found would be to impose a 'pause' when sending this (?), but I have not tried this because I don't see how to insert another page of fax; and I need to do other work.

  I have read the documentation and searched online for this answer without finding her. Please help me and we all can have this same problem.

  Hello

  Fax a document duplex is not supported by the device, the sole support of charger high fax from one side of the page, several pages of the scanning glass is not supported on any model with a charger to top of the page.

  You must either copy only pages 2-face at a 1 page of face, or from the scanner HP scan to PDF software.

  The glass of the scanner source, check the preview to see the and set the resolution to 300 DPI or below.

  Use the button Add pages of the preview of the scan to scan pages manually, save the scan job, and then print the file to the copy of the Photosmart 7520 fax on your computer.

  Hope that helps,

  Shlomi

• HP photosmart 7520: HP photosmart 7520 fax: failed the test on status of fax line

  HP photosmart 7520 fax not only the 'fax line condition test', indicating the fax line has a weak signal.  Bouquet of use digital AT & T with a telephone line.  AT & T verified digital line and was OK.  Read an answer from FAQ indicating a test line fax failure condition may be due to a digital line vs a line analog and a digital filter can be a solution.

  Is there another solution in addition to the digital filter solution?

  Thanks, UnitLeader 2

  Hi UnitLeader2,

  Thank you for reaching out to the HP Support forum with your request by fax.

  I understand that you have a 7520 Photosmart of HP printer e-all-in-one that does not respect the line the condition test fax, even if AT & T checked and said it was OK. I would like to help.

  Here is a support document which deals with the types of telephone lines different and various options - using an HP all-in-one or a product of Fax on a PBX, ISDN, or DSL phone systemof configuration.

  I don't know if they do it, but you could see if your provider offers a voice over IP service (VoIP). Here is a document of support, you can view - Fax with VoIP Services.

  Please let me know if that solves the problem, or if you need assistance.

• Problem with not to print all pages in a document with a HP Photosmart 7520

  I have a HP Photosmart 7520 networked printer.  If I try to print a document of medium to large sized (25 pages), it prints the first 20 without problem, but the remaining pages are incomprehensible and illegible. Initially, because it appeared that the problem was caused triny to print in the background with the closed document, so I tried to print the entire document with it open along the.  This no longer works.

  Hello CRC8591, I hope you are well

  I understand that you have a problem with printing a 25-page document that the last 5 pages are so do not print correctly and show to be unreadable. I want to help you with this question, the best that I can!

  I have a few questions to familiarize yourself a little more with the question and I have also some suggestions to start with.

  1. what operating system do you use?

  Operating system Windows am I running?
  Mac OS X: how to find which Mac OS X Version is on my computer?

  2. try to print the document of several pages of another program. It prints successfully elsewhere?

  3. the same problem occurs when you copy or scan multipage documents?

  Try:

   

  1. reset of the printer and leave unplugged for at least a minute.

  Plug the printer directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help this situation.

  2. check if the printer needs a firmware update: get the latest Firmware and updates

  Let me know the results!

  Have a great Tuesday

• Photosmart 7520 - unable to receive faxes

  New photosmart 7520, (Window XP) reception of fax problems. Test Fax - spent, several times report. When first installed and then received fax he stopped receiving.  Uninstalled and reinstalled, I wasn't able to scan either. Scan fine at the moment, but still not able to receive faxes. I have an answering machine on the same line, with the cord from the phone connected to the back of the printer, ext 2, and the fax cord connected to the wall outlet.

  Hi TaTToo214,

  You can send a fax?

  How many rings before answer on the printer?

  How does that compare on the answering machine?

  For a better fit, the printer must be on 6 rings and the answering machine set to 4.

  Please consult this document:

  http://support.HP.com/us-en/document/c01633010

  It's for a different model, but it has good troubleshooting procedures.

• Photosmart 7520: Hi, have 7520. for the configuration of the fax, dsl with cable/tv/phone connection.

  Hi, if based on the system hookup, dsl(cable/telephone/tv). you need to connect a line to the answering machine. It's good, but if the phone base ref years machine isn't near the fax machine, how do you connect? I plugged a fax machine to the outlet line.

  Hello

  Your modem has port for fax? You must connect your printer to that port OR another phone line OR try the following:

  http://SmallBusiness.Chron.com/phone-fax-modem-share-same-line-57618.html

  and the photosmart 7520 does not have a printer capable of efax. The 7520 has however an extremist fax integrated into it, that's free too long you have a phone line.

  Source:

  http://h30434.www3.HP.com/T5/HP-connected-mobile-printing-and-cloud-printing/I-have-an-HP-Photosmart-7520-do-I-have-to-pay-eFax-to-fax/TD-p/2193039

  Kind regards.