Problems receiving faxes (HP Photosmart 7520)

Similar Questions

• problem receiving fax Officejet 8600

  On an officejet pro 8600 fax. When faxws are received, I want each sent page just be printed on a sheet, one side. Now, when someone sends a fax to several pages, the printer uses both sides of the paper. I don't want to. I want each sent page just be printed on a sheet on one side. I can't find anywhere in the documentation how to configure to print received faxes only on one face.

  Someone has an idea?

  Hello

  From the front panel of the printer, click on the GREEN button at the top of the screen.

  Using the arrows, find and tap the Print to Fax duplex option.

  Press on print on 1 side.

  Any future fax page will be on a separate page. printerd

  Kind regards

  Shlomi
  

• Flag 23: problem of scanning hp photosmart 7520: Automatic Document feeding

  My photosmart hp 7520 worked well since I got a couple of months.  I have often used the feature of the parser for a single page (or photo) both placed on the glass.  I also used it to scan several pages in a file PDF - one page at a time placed on the glass (not via the ADF because they are double sided pages).  Two days ago, I started having trouble with the scan function.  When I select Scan--> computer-->-->--> PDF Document MYPC and load a single page on glass, sometimes it allows me to analyze this page, I request to load the next page which I do but that's all.  He said that the analysis has been a success and the document is saved even if I have additional pages.  It doesn't gives me the opportunity to make more than two pages.  At other times, as soon as I put the first page on the glass and go to the scanner, it does "No preview available when you use the ADF" even if there is no paper in the ADF.  I did not any changes for the 7520 or Pavilion.  Is it a software HP 7520 glitch or hardware problem?  I tried the normal stuff of uninstalling the software and put it back, by restarting and unplugging the 7520, etc. all to nothing does not.  Same problems keep occurred.  Suggestions?  Thank you.

  Hi davedunbar,

  Thanks for your efforts in solving problems, and Yes, I'd say gives us a call to see about a replacement printer. We tried all the troubleshooting steps at this stage.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope you enjoy your Monday

• Problems scanning with HP Photosmart 7520 and HP Deskjet 2450

  I could have sworn I posted this earlier, but I can't. I have problems with scanning for computer with my 7520 and 2540. The scan of the computer does not work.  On the 7520 when I try to scan a document to your computer in PDF format, it works. When I scan in JPG format, I get errors. "The"Move Finder items"action has encountered an error" and "no connection" appears." I have two printers installed wireless and wired hard. Cable installation the "Scan to Computer" is enabled but does not work. On the wireless (Hello), it says "Scan to computer" is not enabled. Scan the small icon on the bottom of my screen does not have an option of the printer to use. This shows just the 7520. The only way I can scan almost anything with the 2540 is through the Web site. The strange thing is. I have a laptop wireless hung in the living room and I have no problem analysis to the computer with both printers. Just my office's problems. How can I fix?

  A power failure may cause problems. We had a power outage yesterday in my area.

  Helen

  Hi @Helen

  I'm glad to hear that they are working together again.

  It seems that you may have an option "detect the separate components' selected somewhere in the settings.

  Let's take a peek into the HP Scan for this feature, and if find you it clear.

  I just checked a Mac I have access to and I found a setting that would do the same thing that "detect the separate elements", it is called point limits and is located in the culture section. If your article harvest limits element selected, change it to zero.

  The parameter you want may depend on the Mac version you are running. If you can't find the options I identified above, let me know what version of mac you have, I'll do some additional research to find the solution!

  Since we have not fixed the first problem, think about scoring the post that solved the problem like "Accept as Solution" if others in the community can find the solution easily. Thank you.

  I can't wait to hear back on your part.

• Problem receiving fax on new 6600

  My new 6600 fax works very well on my phone line until I have add a telephone with answering machine.  Then it tries to connect but fails. Phone service is through a router broadband from comcast.  He worked for several years until I'm too new broadband services provider, so do not know if the failure is in the telephone or telephone service.

  How to do this?

  I solved my problem.  I saw a note you need a filter for a phone with an answering machine.  I happened to have a used filter of a dozen years ago and so I tried it.  That solved the problem!   I guess there is something the signals sent our by the responder that interferes with the installation of 6600 fax that should be filtered.  I think we can buy filters at Radio Shack.

  FYI, my phone service is embedded in my service to broadband from Comcast.  I guess that qualifies as a DSL service, although I was not sure about it.

• Problem printing with HP Photosmart 7520

  My printer says "printer offline" on my Photosmart HP 7520 and I can't print. I use a Sony Vaio and Windows 8... Please help, this is driving me crazy!

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• Cartridge Photosmart 7520 problem

  Hello.

  I have problems to install the Photosmart 7520 spare cartridges.  I have put in, locked in place I should and get the error "one or more cartridges appear to be missing or damaged.  They are HP cartridges, so this isn't the problem.  I have them out, cleaned the sensors as it says in my troubleshooting guide.  Sometimes when I close the door it will tell me that another cartridge is not working too.  Any help would be appreciated.

  Thank you

  TK

  Hello

  After getting the error "one or more cartridges appear to be missing or damaged", I found that the opening of the cartridge access door and stirring slightly cartridge problem corrects this problem.  Close the cartridge door and see if you still receive the error.  Keep stirring the problem cartridge and this should solve the problem.  It seems to be very sensitive.

  Hope this helps,

  Kathy

• Photosmart 7520 - unable to receive faxes

  New photosmart 7520, (Window XP) reception of fax problems. Test Fax - spent, several times report. When first installed and then received fax he stopped receiving.  Uninstalled and reinstalled, I wasn't able to scan either. Scan fine at the moment, but still not able to receive faxes. I have an answering machine on the same line, with the cord from the phone connected to the back of the printer, ext 2, and the fax cord connected to the wall outlet.

  Hi TaTToo214,

  You can send a fax?

  How many rings before answer on the printer?

  How does that compare on the answering machine?

  For a better fit, the printer must be on 6 rings and the answering machine set to 4.

  Please consult this document:

  http://support.HP.com/us-en/document/c01633010

  It's for a different model, but it has good troubleshooting procedures.

• Photosmart 7520 fax problems, how to send multiple pages through this fax printer all in one

  New to wireless, fax, copier, scanner 7520 printer.  3310 previously.  No problem sending faxes with this one.  Have problems with the shipment of several pages on the 7520.  Can someone give me a step by step process.  Suspect I need to use the Document bin vs sdanner screen, but do not know how to proceed and unlike 3310 no guide printed to show how to do this.  Help!  Please, I beg you!

  Hello

  Indeed, you sjould use the ADF to send multiple pages, you can follow the send a fax from the ADF below:

  http://support.HP.com/us-en/document/c03415549

  In addition, you will find the user guide in the following link:

  http://h10032.www1.HP.com/CTG/manual/c03456524.PDF

  Shlomi

• Photosmart 7520-e cannot receive fax fax only computers

  I tried everything tech support told me to do it so far.  Hard reset, unplug the power supply, change fax speed but always that nothing does.  I can receive faxes when they come directly from a computer, but when a personal fax machine tries, sending fax machine rings and rings and on my end it never receives.  It says failed to receive.  I have the auto answer set to 2.

  Everything I did!  The text of fax says everything is fine but it is not very well!  I use an old fax to the fax machine.  This HP is useless!

• HP photosmart 7520: HP photosmart 7520 fax: failed the test on status of fax line

  HP photosmart 7520 fax not only the 'fax line condition test', indicating the fax line has a weak signal.  Bouquet of use digital AT & T with a telephone line.  AT & T verified digital line and was OK.  Read an answer from FAQ indicating a test line fax failure condition may be due to a digital line vs a line analog and a digital filter can be a solution.

  Is there another solution in addition to the digital filter solution?

  Thanks, UnitLeader 2

  Hi UnitLeader2,

  Thank you for reaching out to the HP Support forum with your request by fax.

  I understand that you have a 7520 Photosmart of HP printer e-all-in-one that does not respect the line the condition test fax, even if AT & T checked and said it was OK. I would like to help.

  Here is a support document which deals with the types of telephone lines different and various options - using an HP all-in-one or a product of Fax on a PBX, ISDN, or DSL phone systemof configuration.

  I don't know if they do it, but you could see if your provider offers a voice over IP service (VoIP). Here is a document of support, you can view - Fax with VoIP Services.

  Please let me know if that solves the problem, or if you need assistance.

• I can't receive faxes on my all-in-one HP Photosmart 3100

  I recently installed Windows 7 32 bit. Now I can't receive faxes on my all-in-one HP Photosmart 3100

  Hello Travis_C,

  I managed to fix this problem in all things, read the manual. It seems that the automatic response was some how turned 'OFF' and this is why no faxes received. Thanks for your reply,

  See you soon

  BJP1

• Photosmart 7520 fax documents double-sided

  My wife and I have worked trying to fax fully both sides of a sheet of paper for too long, this morning. We used the ADF and flat glass, but were never invited for another page for our fax. Sure there must be a way to fax both sides of a document without copying from the other side and power 2 documents through the ADF (?)...

  The closest thing I found would be to impose a 'pause' when sending this (?), but I have not tried this because I don't see how to insert another page of fax; and I need to do other work.

  I have read the documentation and searched online for this answer without finding her. Please help me and we all can have this same problem.

  Hello

  Fax a document duplex is not supported by the device, the sole support of charger high fax from one side of the page, several pages of the scanning glass is not supported on any model with a charger to top of the page.

  You must either copy only pages 2-face at a 1 page of face, or from the scanner HP scan to PDF software.

  The glass of the scanner source, check the preview to see the and set the resolution to 300 DPI or below.

  Use the button Add pages of the preview of the scan to scan pages manually, save the scan job, and then print the file to the copy of the Photosmart 7520 fax on your computer.

  Hope that helps,

  Shlomi

• Cannot receive faxes on 7520 unless I push the button "accept".

  I have a 7520e HP Photosmart printer.  I have a separate phone line for faxes and I have my fax value 'auto response '.  However I can't receive faxes unless I press the button "accept".  This means that when a fax arrives, and I'm not to my fax printer are not received.  What I am doing wrong?  Thank you.

  Hey filgrastin,

  This is often caused by the distinctive ring feature.  I would advise to verify that this option is set on.

  • Press Fax on the front panel of the 7520
  • Press Fax Setup in the bottom left of the touch screen
  • Select Advanced Configuration of the fax
  • What is distinctive ring on?

  If you don't have a special ringtone for your fax line, or are not sure of this, so I recommend setting this feature to all the rings.

  Get your automatic response is this working correctly?

  You can test your fax service with FaxBack HP system test.  For more information on HP FaxBack click here.

• Problem with not to print all pages in a document with a HP Photosmart 7520

  I have a HP Photosmart 7520 networked printer.  If I try to print a document of medium to large sized (25 pages), it prints the first 20 without problem, but the remaining pages are incomprehensible and illegible. Initially, because it appeared that the problem was caused triny to print in the background with the closed document, so I tried to print the entire document with it open along the.  This no longer works.

  Hello CRC8591, I hope you are well

  I understand that you have a problem with printing a 25-page document that the last 5 pages are so do not print correctly and show to be unreadable. I want to help you with this question, the best that I can!

  I have a few questions to familiarize yourself a little more with the question and I have also some suggestions to start with.

  1. what operating system do you use?

  Operating system Windows am I running?
  Mac OS X: how to find which Mac OS X Version is on my computer?

  2. try to print the document of several pages of another program. It prints successfully elsewhere?

  3. the same problem occurs when you copy or scan multipage documents?

  Try:

   

  1. reset of the printer and leave unplugged for at least a minute.

  Plug the printer directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help this situation.

  2. check if the printer needs a firmware update: get the latest Firmware and updates

  Let me know the results!

  Have a great Tuesday