Photosmart 7520 - USB &; drivers auto installed - WHAT?
Windows 7 Home Premium on an HP desktop PC. I have a HP Photosmart 7520 all-in-one installed via a USB connection. All my software Windows & HP's current, I think. I have restarted 10 minutes there and had not printed whatever it is and really did not have anything except throwing IE - and I was viewing a web page. Suddenly, I get a Windows pop up telling me there install the USB drivers and my printer - WHAT? So as far as I could tell, 'install' ran OK. But now when I see "start |" Devices and printers', I see icons for both my 7520 (which is my default printer) and a 7520 (copy1). What is with that? Also, I see an icon for what looks like a generic Windows fax device.
So-, none of you experts know what is happening here and if everything is OK?
Hello cwr64,
Welcome to the HP Forums!
I understand when you restarted the computer, a pop-up shown installing drivers for USB connection and your printer. I will do my best to help you! Sometimes you can experience on a Windows computer if you have a USB cable plugged into the computer when it starts up. This does not mean that the Photosmart 7520 installation has a problem. I recommend you remove the copy of your devices and printers:
1) click on your Start Menu, then printers and devices
(2) right click on the Photosmart 7520 (1 copy) and select Remove the instrument
(3) now, you must have a printer, right-click on it and select set as default
Yes, you will have a generic fax install in devices and printers, because the software comes with a built-in fax software. You can delete this, if you do not use the fax feature. (However, if you remove and want to use the Fax software in the future, you have to reinstall the whole printer software package.)
Please let me know if you have any other questions.
Tags: HP Printers
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