Photosmart 7520e all in one Fax issues

Had little hair, now...!  You just bought a 7520 to replace my old 3310 which was failure to scan.  Set up according to the software but when I got to fax set up it tells me I have the wrong telephone cord and fails.  Its put one up in the box, very simple, I have DSL with a modern façade so do not use any filter and plugs directly into the router.  I have an answering machine on one of the handsets, tried all the software question options nothing works.  Bag cord says his UK/NZ/ME so guess that is correct region, but somewhere he mentions a cord to two sons, this one has 4?  I have to admit that the old 3310 was much easier than that.  Is it a fault or if I made a boo boo.  Someone at - it ideas?

Hi thanks for the very detailed answer, but after a lot of puzzles, it was no longer a very basic solution. HP had packed / provided the wrong lead! The telephone wire was a 4 son so guess that he pick up the extra ring wires. Found an old thread 2 lead in my box of spare parts and all ok. Wonder how many others will swap printers retailers. Pretty basic error. Thanks again paul

Tags: HP Printers

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