Photosmart C309 connects wireless

Had a hurricane then I turned off the printer.  When I turned it back on it was not printing, indicating that it has been disconnected.  I already did what follows with the firewall.  My operating system is Windows 7.

Everything in the order suggested in the troubleshooting and to rebooted... nothing.

Print the configuration page: she says I'm offline

Printed test report: it indicates that the wireless link is not functoning, the wireless is turned on, but failed to work.

Went to the installation on the Panel to reconfigure the wireless, but he seeks the router and can't find it.

Went to solutions and tried to run a diagnosis but it keeps failing suggestion is my firewall which I already turned off.

At a total loss.

Help, please!

I think your printer wireless radio is dead.  You can try to reset the printer by turning off and then taking the # and 6 keys while and a few seconds after I turn it back on.

If it does not, it is to know how to contact HP technical support: www.hp.com/go/totalcare (click on printers & monitors, there is a phone number on the resulting page).

Tags: HP Printers

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