Photosmart C5280: C5280 installation hangs at step 9/11 - 79% of advances in sanitation

Due to an incorrigible problem print a DVD label (no drawer) I uninstalled my printer software. I then downloaded the latest software and the driver to install. Now I have problems that I never seen before when I Re installed software. First of all, when Insatll starts, I get a message cannot find \User\Temp\7zS00C5\Setup\...\Setup\Blocksysuserinstall.exe. This seems to get it fixed by Dl from HP and the installation continues, only to stop at cleaning progress - remove unnecessary components - overall progress step 9/11 - 79%. I've never met these garbage previously with probably at least 5 reinstalls.

Please can someone advise on what steps can be taken t6o overcome this annoying problem.

Thanks for your help.

Waiting for answers, I did this risk success:

(a) %Temp% deleted files.

(b) Ran disk cleanup.

(c) restart

(d) create a new 'Tester' user account with administrator privileges.

(e) change user to test.

(f) burn HP install software on a disc.

(g) took place from installation of the software on the disc. He came up with the same 'blocksysuserinstal.exe' as before, but continued up to and beyond the point of 79% to clean the uninstall bit and pieces that were left behind. He completed reinstall it correctly. It seems that the Windows uninstaller doesn't have to get rid of everything, of in the registry.

It would be useful that HP had an uninstall program that could easily solve this problem.

Anyway, I am up and running again. Thank you all for your advice.

Tags: HP Printers

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