Photosmart C6380 not printing black plus text

I use this printer for years. I used it with Windows XP, 7 and 8 now. Printing was perfect during all this time. Now today all of a sudden without modification in the BONES, programs, settings or anything else, it stopped printing black text.

I replaced the cart of black text and was re - align, clean and diagnostic print test page. Re-align has failed on the first attempt. Attempt of Secone he succeeded. Diag page prints well except that it is a little faded in appearance. Test page prints one line of somewhat large black text. But this line is cut in the middle with only half superior letters and the lower half is cut. It does not print anything else that chopped off line on the test page.

No idea what is happening and what I can do about it?

Thank you

Dave

Hey,.

It seems that your printer has a bit of ink clogging some ports.  I recommend the option for your printer running print head cleaning.

Run the automatic utility to clean the print head

Tags: HP Printers

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