Photosmart 7525 not printing black

My PhoroamER 7525 all-in-One is less than 6 months, but the black does not print. I replaced the cartridge (which was to show the half left) but it made no difference. Still no black. Help!

Hey,.

The first step I would execute if the printer is not printing black, even after changing the black cartridge is an ink system reset.  This will ensure that the contacts are clean and safe in the printer.  Click here for the steps to perform a reset of the ink system.

Have you tried to run the cleanup utility integrated into Setup print head > Tools menu of the printer?  I advise all 3 levels to try to force all ports clogged in the printhead running.

Thus, the printer goes or fail during execution of the automatic print head alignment process?  Press the key at the top right of the touch screen to access the configuration menu.  Select the Tools submenu and runs the option "align printer.

I would also suggest a look at the document troubleshooting below.

Troubleshooting print quality problems

If the troubleshooting steps are unable to get black ink printing, so I suggest you contact HP Technical Support about this printer because it would still be under factory warranty, you bought it less than 6 months ago.  Contact click hereHP Technical Support.

Tags: HP Printers

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